Week 1: Intro Flashcards
who is the steward of the veterinary practice
hospital/practice manager
requirements to become a certified veterinary practice manager (CVPM)
Active employment as a practice manager for a minimum of three years within the last 7 yrs
18 college semester hours in management-related courses
48 hours of continuing education courses, seminars, etc., specifically devoted to
management
Four letters of recommendation
a practice manager is most likely to complete duties outside the realm of management in: larger or smaller practices
smaller
who may own a practice in NYS
Veterinarians
who supplies the funding to fullfill a practices vision statement
the buisness owner
Who is ultimately responsible for the major planning and decision-making functions in the practice
practice owner
role of practice manager in respects to vision statement
see to it that a vision statement is developed by
practice owners and to assist them in developing the statement, identifying the steps necessary to
carry it out, and building a team which believes in and follows the vision, plan, design, and implement management systems and protocols
based upon the vision, goals, and values of the owner
What is the best way for a practice manager to keep practice owners informed of their activities and keep them involved in the decision-making process
hold regular meetings (not daily)
who certifies practice managers?
VHMA (veterinary hospital managers association)
major areas of veterinarian training
diagnose illness, perform surgery and other medical procedures, and prescribe
medications for the purpose of treatment
