Week 1 Flashcards
What is organizational behaviour?
- a field of study that looks at the impact that individuals, groups, and structure have on behaviour within organizations.
Goal of organizational behaviour
- help to improve the effectiveness (achieving goals) and efficiency (watching costs) of organizations
Organization
- a consciously coordinated social unit, made up of a group of people who work together on common goals on a relatively continuous basis
What is considered effective and efficient is determined by the ____ of an organization.
- components
Examples of varying goals at the individual level
- tackle individual differences
- improve job satisfaction
- develop commitment
Examples of varying goals at the group level
- reduce conflict
- improve communication
Examples of varying goals at the organizational systems level
- stimulate innovation and change
- develop effective employees
- improve customer service
How do we determine what is most effective and efficient for organizations?
- we adopt an evidence-based approach to find the best available evidence
Evidence
- any relevant information and data
4 sources of evidence-based management
- scientific literature
- stakeholders
- organization
- practitioners
Scientific literature
- empirical studies
Stakeholders
- values and concers
Organization
- internal data
Practitioners
- professional expertise
6 steps of evidence based management
- asking
- acquiring
- appraising
- aggregating
- applying
- assessing
Asking (evidence-based management)
- translating a practical issue or problem into an answerable question
acquiring (evidence-based management)
- systematically searching for and retrieving the evidence
appraising (evidence-based management)
- critically judging the trustworthiness and relevance of the evidence
aggregating (evidence-based management)
- weighing and pulling together the evidence
applying (evidence-based management)
- incorporate the evidence into decision-making process
assessing (evidence-based management)
- evaluating the outcome of the decision taken
Why is OB a vital source of evidence?
- rigorously applies the scientific method
- interdisciplinary
- focuses on constitencies or universals
