Week 1 Flashcards
1
Q
What is organizational behaviour?
A
- a field of study that looks at the impact that individuals, groups, and structure have on behaviour within organizations.
2
Q
Goal of organizational behaviour
A
- help to improve the effectiveness (achieving goals) and efficiency (watching costs) of organizations
3
Q
Organization
A
- a consciously coordinated social unit, made up of a group of people who work together on common goals on a relatively continuous basis
4
Q
What is considered effective and efficient is determined by the ____ of an organization.
A
- components
5
Q
Examples of varying goals at the individual level
A
- tackle individual differences
- improve job satisfaction
- develop commitment
6
Q
Examples of varying goals at the group level
A
- reduce conflict
- improve communication
7
Q
Examples of varying goals at the organizational systems level
A
- stimulate innovation and change
- develop effective employees
- improve customer service
8
Q
How do we determine what is most effective and efficient for organizations?
A
- we adopt an evidence-based approach to find the best available evidence
9
Q
Evidence
A
- any relevant information and data
10
Q
4 sources of evidence-based management
A
- scientific literature
- stakeholders
- organization
- practitioners
11
Q
Scientific literature
A
- empirical studies
12
Q
Stakeholders
A
- values and concers
13
Q
Organization
A
- internal data
14
Q
Practitioners
A
- professional expertise
15
Q
6 steps of evidence based management
A
- asking
- acquiring
- appraising
- aggregating
- applying
- assessing
