Week 1-5 Review Flashcards
1
Q
Therapeutic Relationship
A
- Enabling individuals/groups
- Support & strengthen functioning
- Greater sense of individual control
- Helpful to patient
- Specific goal/purpose
- Focuses on client needs
2
Q
RNAO on Establishing Therapeutic Relationships
A
- Acquire knowledge to participate
- Reflective practices
- Understand process
- Recognizing phase of client relationship
3
Q
CNO on Therapeutic Relationship
A
- Therapeutic communication
- Client-centered care
- Maintaining boundaries
- Protecting client from abuse
4
Q
Importance of Nursing Theory
A
- Think creatively
- Look beyond norms
- Examine day to day practice
- Understand complexities
- Provides identity, clarity & direction
- Sense of pride, meaning & value
5
Q
Consequences of Ineffective Helping
A
- Learned helplessness
- Paternalism
- Decreased self-esteem
- Non-contingent helping/maternalism
6
Q
CNO Practice Standard Components
A
- Trust
- Power
- Respect
- Empathy
- Professional intimacy
7
Q
Functions of Non-Verbal Communication
A
- Contradicting
- Emphasizing
- Regulating
- Complementing
- Substituting
8
Q
Non-Verbal Cues
A
- Hand shake
- Posture
- Facial expression
- Appearance
- Posture
- Voice
- Tone
- Eye expression
- Touch
9
Q
Paralanguage
A
- Components of how speech is delivered
- Tone, pitch, speed
10
Q
Struggles of Mask Communication
A
- Eliminate roles of middle & lower face
- Difficult to hear voice
- Difficult to express
- Difficult to read/interpret
- Adverse effects on speech/hearing disabilities
11
Q
Listening
A
- Foundational skill of helping
- Being with
- Understand
- Correctly interpret message
12
Q
Hearing
A
- 1 stage of listening
- Being there
- Ears pick up soundwaves & transmit to brain
13
Q
Attending Behaviours
A
- Outward physical manifestation of readiness to listen
14
Q
Active Listening
A
- Dynamic, interactive process
- Hear message & decode meaning
- Provides feedback of understanding
15
Q
Barriers to Active Listening
A
- External & Internal Interferences
16
Q
Internal Interferences
A
- Preoccupation
- Insecurity
- Judgements
- Emotions/feelings
17
Q
External Interferences
A
- TV
- Alarms
- Machines
- Other voices
- Lack of privacy
18
Q
Listening Responses
A
- Clarification
- Restatement
- Paraphrasing
- Reflection
- Summarization
19
Q
SURETY
A
- Sit at an angle
- Uncross arms/legs
- Relax
- Eye contact
- Touch
- Your intuition
20
Q
Use of Silence
A
- Effective listening tool
- Reflection
- Draw attention to important points
- Last 10-15 seconds
21
Q
SOLER
A
- Sit facing client
- Open posture
- Lean towards client
- Establish & maintain eye contact
- Relax
22
Q
Responsive Dimensions of Helping
A
- Respect
- Genuineness
- Concreteness
- Empathy
23
Q
Action Dimensions of Helping
A
- Confrontation
- Self-disclosure
- Immediacy
- Catharsis
24
Q
Empathy Attributes
A
- Viewing the world how others do
- Understanding feelings
- Non-judgemental
- Communicate
25
Sympathy
- Superficial acknowledgement of suffering
- Pity-based response
26
Verbal Empathy
- Accurate & specific
- Reflecting understanding
- Not repeating verbatim
- Choose proper words
27
NonVerbal Empathy
- Genuineness
- Warmth
28
Situations for Empathy
- Hurting
- Confused
- Troubled
- Anxious
- Alienated
- Terrified
29
Barriers to Empathy
- Different
- Distant
- Overwhelmed
- Distressed
- Conflict
- Time
- Money
- Not challenging stereotypes
30
Focus of Peplau Theory
- Interpersonal relationship
31
Focus of Orlando Theory
- Immediate needs of client
32
Orlando's Deliberative Process Theory
- Presenting behaviour
- Immediate reaction
- Deliberative & automatic nursing actions
- Improvement/resolution
33
Peplau's Phases of Relationship
- Orientation
- Working (identification & exploration)
- Resolution
34
Mild Anxiety Interventions
- Learning
- Use of energy
35
Moderate Anxiety Interventions
- encourage talking & focusing on experience
36
Severe Anxiety Interventions
- Allow relief behaviours (don't ask)
- Encourage talking
- Learning less possible
37
Panic Anxiety Interventions
- Stay with
- Allow movement
- Short instructions
- Learning impossible
38
Roles of Nurse (Peplau)
- Resource person
- Counselor
- Surrogate
- Teacher
39
Watson's Theory of Caring
- Carative factors (caritas)
- Transpersonal caring relationship
- Caring moment
40
Health (Waston)
- Harmony in mindbodyspirit despite disease
- Adaptive maintenance in daily functions
41
Person (Watson)
- Complex, holistic being
- Value & meaning
- Not an object
- Complex needs
- Comprised spheres of being (mind, body, spirit)
42
Environment (Watson)
- Conducive of holistic healing
- Expand awareness & consciousness
- Manmade & technology destroy human soul
- Internal & external variables
- Balance needed
