Week 1-5 Review Flashcards
1
Q
Therapeutic Relationship
A
- Enabling individuals/groups
- Support & strengthen functioning
- Greater sense of individual control
- Helpful to patient
- Specific goal/purpose
- Focuses on client needs
2
Q
RNAO on Establishing Therapeutic Relationships
A
- Acquire knowledge to participate
- Reflective practices
- Understand process
- Recognizing phase of client relationship
3
Q
CNO on Therapeutic Relationship
A
- Therapeutic communication
- Client-centered care
- Maintaining boundaries
- Protecting client from abuse
4
Q
Importance of Nursing Theory
A
- Think creatively
- Look beyond norms
- Examine day to day practice
- Understand complexities
- Provides identity, clarity & direction
- Sense of pride, meaning & value
5
Q
Consequences of Ineffective Helping
A
- Learned helplessness
- Paternalism
- Decreased self-esteem
- Non-contingent helping/maternalism
6
Q
CNO Practice Standard Components
A
- Trust
- Power
- Respect
- Empathy
- Professional intimacy
7
Q
Functions of Non-Verbal Communication
A
- Contradicting
- Emphasizing
- Regulating
- Complementing
- Substituting
8
Q
Non-Verbal Cues
A
- Hand shake
- Posture
- Facial expression
- Appearance
- Posture
- Voice
- Tone
- Eye expression
- Touch
9
Q
Paralanguage
A
- Components of how speech is delivered
- Tone, pitch, speed
10
Q
Struggles of Mask Communication
A
- Eliminate roles of middle & lower face
- Difficult to hear voice
- Difficult to express
- Difficult to read/interpret
- Adverse effects on speech/hearing disabilities
11
Q
Listening
A
- Foundational skill of helping
- Being with
- Understand
- Correctly interpret message
12
Q
Hearing
A
- 1 stage of listening
- Being there
- Ears pick up soundwaves & transmit to brain
13
Q
Attending Behaviours
A
- Outward physical manifestation of readiness to listen
14
Q
Active Listening
A
- Dynamic, interactive process
- Hear message & decode meaning
- Provides feedback of understanding
15
Q
Barriers to Active Listening
A
- External & Internal Interferences
16
Q
Internal Interferences
A
- Preoccupation
- Insecurity
- Judgements
- Emotions/feelings