Week 1-4 Flashcards

1
Q
  1. is a process, 2. uses messages, 3. occurs in contexts, 4. happens via channels, 5. requires media
A

Communication

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2
Q

Messages communicate through channels (sender + receiver)

A

Linear

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3
Q

Two-way street (read-Backloop)

A

Interactive

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4
Q

Continuous loop

A

Transactional

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5
Q

The process through which people use messages to generate meanings within and across contexts, cultures, channels, and media.

A

Communication

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6
Q

Is the “package “of information that is transported during communication.

A

Message

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7
Q

When people exchange a series of messages, whether face-to-face or online, the result is called?

A

Interaction

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8
Q

We communicate with others at ballgames, while at work, and then household kitchens.

A

Contexts

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9
Q

Is the sensory dimension along which communicators transmit information.

A

Channel

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10
Q

Communication is an activity in which information flows in one direction, from a starting point to an end point.

A

Linear communication model

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11
Q

The individual (S) who generates the information to be communicated, packages it into a message, and chooses the channel (S) for sending it.

A

Sender

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12
Q

Factors in the environment that impede messages from reaching their destination.

A

Noise

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13
Q

The person for whom a message is intended and to whom the message is delivered.

A

Receiver

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14
Q

Transmission is influenced by two additional factors, feedback and fields of experience.

A

The interactive communication model

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15
Q

Is comprised of the verbal and nonverbal messages that recipients convey to indicate their reaction to communication.

A

Feedback

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16
Q

Consist of beliefs, attitudes, values, and experiences that each participant brings to a communication event.

A

Fields of experience

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17
Q

Suggest that communication is fundamentally multidirectional.

A

The transactional communication model

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18
Q

Is a dynamic form of communication between two (or more) people in which the messages exchanged significantly influence their thoughts, emotions, behaviors, and relationships.

A

Interpersonal communication

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19
Q

It involves pairs of people, or dyads. You chat with your daughter while driving her to school, where you exchange a series of Facebook messages with the long-distance friend.

A

Dyadic

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20
Q

Communication involving only one person, in the form of talking out loud to oneself or having a mental “conversation” inside one’s head.

A

Intrapersonal communication

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21
Q

Exchanges that have a ineligible perceived impact on our thoughts, emotions, behaviors, and relationships. For example, you’re watching TV with your lover, and one of you casually comments on an advertisement that is annoying.

A

Impersonal communication

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22
Q

Are desires you have to present yourself in certain ways so that others perceive you as being a particular type of person.

A

Self presentation goals

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23
Q

Particular aims you want to achieve or task you want to accomplish through a particular interpersonal encounter.

A

Instrumental goals

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24
Q

Building, maintaining, or terminating bonds with others.

A

Relationship goals

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25
Q

To referred to any interaction by means of social networking sites, email, text or instant messaging, Skype, chat rooms, and even massively multiplayer video games like World of Warcraft.

A

Online communication

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26
Q

Broadly and inclusively as an established, coherent set of beliefs, attitudes, values, and practices shared by a large group of people.

A

Culture

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27
Q

An enduring emotional, romantic, sexual, or affectionate attraction to others that exist along a continuum ranging from exclusive homosexuality to exclusive heterosexuality and that includes various forms of bisexuality.

A

Sexual orientation

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28
Q

Develops over lifetime.

A

Self

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29
Q

Self-awareness, self concept, self-esteem.

A

Three parts to self

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30
Q

Defines who you are (answer questions of who am I) labels response from other people.

A

Self-concept

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31
Q

Given who I am, what do I think about myself value (+ or -) assigned to ourselves.

A

Self-esteem

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32
Q

The public self present to the world.

A

Face

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33
Q

Designed to conceal to self.

A

Mask

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34
Q

Information we share with others.

A

Self-disclosure

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35
Q

Is the ability to step outside yourself (so to speak) view yourself as a unique person distance from your surrounding environment, and reflect on your thoughts, feelings, and behaviors.

A

Self-awareness

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36
Q

Observing and assigning meaning to others behavior and then comparing it against ours.

A

Social comparison

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37
Q

Is your overall perception of who you are (“on the whole, I am a____person “).

A

Self-concept

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38
Q

Cooley called the idea of defining ourselves-concepts through thinking about how others see us

A

Looking glass self

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39
Q

Our self-concept often lead us to make___, predictions about future interactions that lead us to behave in ways that ensure the interaction unfolds as we predicted.

A

Self-fulfilling prophecies

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40
Q

Suggest that your self-esteem is determined by how you compare to two mental standards (Higgins, 1987). The first is your ideal self, the characteristics you want to possess based on your desires.

A

Self-Discrepancy Theory

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41
Q

Individuals are low on both anxiety and avoidance, they’re comfortable with intimacy and seek close ties with others.

A

Secure attachment

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42
Q

Adults are high in anxiety and low in avoidance, they desire closeness, but are played with fear of rejection

A

Preoccupied attachment

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43
Q

People with low anxiety but high avoidance have a

A

Dismissive attachment

44
Q

Adults are high in both attachment anxiety and avoidance.

A

Fearful attachment

45
Q

You likely were taught that individual goals are more important than group or societal goals.

A

Individualistic culture

46
Q

You like we were taught the importance of belonging to groups or “collectives “that look after you in exchange for your loyalty.

A

Collectivistis culture

47
Q

Whenever you communicate with others, you present a public self-your____that you want others to see and know.

A

Face

48
Q

A public self designed to strategically veil your private self

A

Mask

49
Q

Losing face provokes feelings of shame, humiliation, and sadness-in a word

A

Embarrassment

50
Q

When assessing someone’s online self, descriptions, we considered the_____,The degree to which the information is supported by other people and outside evidence.

A

Warranting value

51
Q

The idea that revealing himself to others involves peeling back or penetrating layers was first suggested by psychologist Irwin Altman and Dalmas Taylor (1973) in their_____. Like Shrek, Alterman and Taylor envisioned the self as an “onion-skin structure “consisting of sets of layers

A

Social penetration theory

52
Q

Peripheral layers-age. Intermediate layers-musical tastes. Central layers-values, treats, fears.

A

Social penetration theory

53
Q

The feelings of closeness and “union” that exist between us and our partners.

A

Intimacy

54
Q

The closeness we feel toward others in our relationship is created through two things, Self-disclosure and responsiveness of listeners to disclosure. Relationships are Intimate when both partners share private information with each other and each partner response to the others disclosure with understanding, caring, and support.

A

Interpersonal process model of intimacy

55
Q

Process by which recovering and sensory information-selecting, organizing, interpreting

A

Perception

56
Q

Focus attention on certain stimuli in the environment.

A

Selection

57
Q

Assigning a meaning

A

Interpretation

58
Q

The degree to which particular people or aspects of their communication attract our attention is known as

A

Salience

59
Q

You take that information and structure it into a coherent pattern inside your mind, a phrase of the perception process known as

A

Organization

60
Q

Structuring the information you’ve selected into a chronological sequence that matches how you experience the order of events.

A

Punctuation

61
Q

As we organize information we have selected into a coherent mental model, we also engage in___, Assigning meaning to that information.

A

Interpretation

62
Q

In addition to drawing on our own schema to interpret information from interpersonally encounters, we create explanation for others comments or behaviors known as____.
Regard something as being caused by (someone or something

A

Attributions

63
Q

The tendency to attribute others’ behaviors silly to internal causes (the kind of person they are) rather than the social or environmental force’s affecting them

A

Fundamental attribution error

64
Q

The tendency of people to make external attributions regarding their own behaviors.

A

Actor-observer effect

65
Q

Our primary compulsion during initial interactions is to reduce uncertainty about our communication partners by gathering enough information about them so their communication becomes predictable and explainable.

A

Uncertainty reduction theory

66
Q

When you grow evaluating certain cultural beliefs, attitudes, and values as your own, you naturally perceive those who share these with you as fundamentally similar to yourself-people you consider

A

In groupers

67
Q

In contrast, you may perceive people who aren’t similar to yourself as

A

Out groupers

68
Q

Is an individuals characteristic way of thinking, feeling, and acting, based on the traits, enduring motives and impulses-that here she possesses.

A

Personality

69
Q

Personal beliefs about different types of personalities and the ways in which traits clustered together

A

Implicit personality theories

70
Q

Mental pictures of who people are and how we feel about them

A

Interpersonal impressions

71
Q

A general sense of a person that’s either positive or native

A

Gesalt

72
Q

When Gesalts are formed, they are more likely to be positive the native, an effect known as the

A

Positivity bias

73
Q

We place emphasis on the negative information we learn about others, a pattern known as the

A

Negativity fact

74
Q

This tendency to positively interpret what someone says or does because we have a positive gestalt of them is known as the

A

Halo effect

75
Q

The counterpart of the Halo effect is the___, the tendency to negatively interpret the communication and behavior of people from home we have negative gasalts

A

Horn effect

76
Q

By carefully evaluating each new thing we learn about a person.

A

Algebraic impressions

77
Q

We “feel into “others’ thoughts and emotions, making an attempt to understand their perspectives and be aware of their feelings in order to identify with them.

A

Empathy

78
Q

The belief that one’s own cultural beliefs, ideas, values, and practices are superior to those of others.

A

Ethnocentrism

79
Q

Acceptance of and respect toward other cultures beliefs, values, and customs.

A

World-mindedness

80
Q

To improve your perception, as Malcolm X you have to rearrange your thought patterns and toss aside previous conclusions when they prove to be wrong.

A

Perception-checking

81
Q
S
J
D
A
F
S
A
Primary emotions: 
Surprise
Joy
Discuss
Anger
Fear
Sadness
82
Q

Is it intense reaction to an event that involves interpreting event meeting, becoming physiologically aroused, labeling the experience as emotional, managing reactions, and communicating through emotional displays and disclosures.

A

Emotion

83
Q

We talk about our emotional experiences with others, a form of communication known as

A

Emotion sharing

84
Q

When the experience of the same emotion rapidly spreads from one person to others.

A

Emotional contagion

85
Q

Are short-term emotional reactions to events that generate only limited arousal, they typically do not trigger attempts to manage their experience or expression

A

Feelings

86
Q

Are low intensity states such as boredom, content meant, grouchiness, or serenity-that are not caused by particular event and typically last longer than feelings or emotions

A

Moods

87
Q

Emotions that involve unique and consistent behavioral displays across cultures

A

Primary emotions

88
Q

In other situations, an event may trigger two or more primary emotions simultaneously, resulting in experience known as

A

Blended emotions

89
Q

When people in a given culture agree about which forms of emotion management and communication are socially desirable and appropriate, these norms are called

A

Display rules

90
Q
O
C
E
A
N
A
Openness
Conscientiousness
Extraversion
agreeableness
Neuroticism
91
Q

R
E
B
T

A

Rational
Emotive
Behavior
Therapy

92
Q
  1. call to mind a common situation that led you to be upset. 2. identify irrational beliefs about yourself and others that are tied to these situations. 3. consider the emotional, behavioral, and relational consequences that you suffer as a result of these beliefs-native outcomes that you would like to change. 4. critically challenge these beliefs-disputing their validity. 5. identify more accurate and realistic beliefs about yourself, others, and the world Outlot large that cause more positive emotional, behavioral, and relational outcomes, and embrace these beliefs fully.
A

Rational emotive behavioral therapy 5 steps

93
Q

The ability to interpret emotions accurately and to use this information to manage emotions, communicate them competently, and solve relationship problems

A

Emotional intelligence

94
Q

Involves attempts to influence which emotions you have, when you have them, and how you experience and express them

A

Emotional management

95
Q

Involves inhibiting thoughts, arousal, and outward behavioral displays of emotion

A

Suppression

96
Q

Allowing emotions to dominate our thoughts and explosively expressing them

A

Venting

97
Q

Staying away from people, places, or activities that you know will provoke emotions you don’t want to experience

A

Encounter avoidance

98
Q

Intentionally avoiding specific topics that you know will provoke unwanted emotion during encounters with others

A

Encounter structuring

99
Q

Intentionally devoting your attention only two aspects of an event or encounter that you know will not provoke an undesired emotion

A

Attention focus

100
Q

Systematically desensitizing yourself to emotional experience

A

Deactivation

101
Q

Actively changing how you think about the meaning of emotion eliciting situations so that their emotional impacts is changed

A

Reappraisal

102
Q

Always expressing anger can cause physical and mental problems, you put yourself in a near-constant state of arousal and negative thinking known as

A

Chronic hostility

103
Q

The assumption that venting will rid you of anger is rooted in the concept of

A

Catharsis

104
Q

In cases are something or someone has already triggered anger within you, consider using the___, Count to 10 before you speak or act if you are very angry count to 100.

A

Jefferson strategy

105
Q

Then intense sadness that follows a substantial loss, known as___

A

Grief

106
Q

Sharing messages that express emotional support and that offer personal assistance

A

Supportive communication