week 1-2: intro to qa/qc Flashcards
all encompassing management program incorporating admin procedures, equipment quality control, risk management, radiation safety, regulatory/standards compliance, etc.
quality management
three levels of quality
expected quality, perceived quality, actual quality
expected quality
-Level of quality or service ___________ expects
-RT has the _____ influence over this level
-Can be influenced by ____________
the customer
least
outside factors
perceived quality
-Customer’s __________________
-Difficult to measure _________
-Highly ________
-RTs have the _________ impact on this level
perception of the quality or service
quantitatively
subjectivity
greatest
actual quality
- _________ uses statistical data to measure outcomes
-Useful in QM programs to __________________
-Relies on _____________
quantitative
analyze and make future decisions or changes
quality of collected data
all-encompassing management program which focuses on enhancing patient care. The philosophy is to achieve a certain level of quality and maintain it
quality assurance
Measures level of quality at a given point in time and provides data
quality assessment
Part of a QA/QM program that deals with the monitoring and maintenance of equipment
quality control
three levels of quality control
Level I = noninvasive and simple
Level II = invasive and complexLevel III = invasive and complex
Level I QC = ___________________
noninvasive and simple
Level II QC = _________________
invasive and complex
Level III QC = invasive and complex
invasive and complex
QM technologists should be able to _______ Levels I & II tests and be able to __________ the results of Level III tests
perform, interpret
A process for the analysis of hazards/dangers and methods for minimizing them
risk management
potential risks in risk management include
Risks to patients
Risks to employees and other medical staff
Risks to others
any occurrence that is not consistent with the routine care of a patient or the normal course of events at a particular facility
incident
___________________ are an essential part of QM programs
radiation safety programs
triad of radiation safety
Justification – positive net benefit
Optimization – ALARA
Dose Limitation – radiation limits for exposure
