Week 1 Flashcards
Which of the following are discussion in lecture and slides regarding new communication skills needed in today’s market place?
Select one or more:
a. Positive Image and Presence on line
b. Reading skills
c. Protecting the Employer’s Reputation
d. Typing
A. Positive Image and Presence on line
C. Protecting the Employer’s Reputation
In considering an email to your supervisor regarding permission for an extension on a pending paper, which of the following is not true?
Select one:
a. You should include any pertinent information which will show that the circumstances are not of your making.
b. It is important for the supervisor to know that the change in circumstances was caused by an emergency situation and not because you delayed working on the paper.
c. You should simply ask for the extension without supplying details as to why it is needed.
d. It is important to note that you tried to take the materials without still completing your paper on time even with the changed circumstances.
C. You should simply ask for the extension without supplying details as to why it is needed.
Producing a complete schedule of your week is not important to success, because the time it takes will mean even less study time for the week, and will only delay your studies further.
Select one:
True
False
False
Eye contact, facial expressions, posture and gestures are examples of:
Select one:
a. None of the above
b. Listening skills
c. Verbal skills
d. silent messages your body sends during interactions with others.
D. silent messages your body sends during interactions with others.
A person’s personal appearance is of little importance in the work world, so employees should be allowed great latitude in how they dress and look.
Select one:
True
False
FALSE
Written business communications should be conversational but professional, positive rather than negative, and should be as precise as possible to convey the message.
Select one:
True
False
True
In employing bias-free language the writer should avoid which of the following in writing?
Select one:
a. Avoid gender based words like “Woman doctor”, “office girls.”
b. Avoid racially or ethnically biased words like “ an Indian accountant,” or an “African American manager.”
c. All of the above.
d. Avoid age biased verbiage like “Sally, 55, was transferred,” or “a little old lady.”
C. All of the above
Which of the following common sentence faults should be avoided?
Select one:
a. Sentence fragments
b. Run-on sentences
c. Comma splice
d. All of the above
e. None of the above
D. All of the above
It is a good practice to avoid slang and buzzwords as a general rule.
Select one:
True
False
True
