week 3

Question 1

Placing your reason for writing a report near the beginning of the document is an indirect reporting strategy.

Select one:

True
False

Answer 1

False

Question 2

An indirect organizational strategy is best when people are unfamiliar with the problem or they need to be persuaded.

Select one:

True
False

Answer 2

True

Question 3

Which of the following is NOT a characteristic of formal writing?

Select one:

a. Relationship Building
b. Uses third person pronouns
c. Maintains a sense of professionalism and fairness
d. Absence of humor and figures of speech

Answer 3

a. Relationship Building

Question 4

Both informal and formal proposals share all the following except:

Select one:

a. Proposal, plan, schedule
b. Letter of transmittal
c. Staffing
d. Budget

Answer 4

b. Letter of transmittal

Question 5

In preparing any report, the needs of the audience are a major consideration and making sure they are relevant to the needs of the listener is a major goal.

Select one:

True
False

Answer 5

True

Question 6

Social intelligence involves all of the following except:

Select one:

a. That a person show insensitivity towards others

b. That a person be perceptive of those with whom they come into contact.

c. That a person interact well with others

d. That a person be able to grasp a situation quickly and accurately.

Answer 6

a. That a person show insensitivity towards others

Question 7

The difference between etiquette and ethics in the workplace is minimal.

Select one:

True
False

Answer 7

True

Question 8

Which of the following is not appropriate in conversing in the workplace?

Select one:

a. Using correct names and titles
b. Learning to listen to others.
c. Give sincere and specific praise.
d. Complaining about your work environment or coworkers.

Answer 8

d. Complaining about your work environment or coworkers.

Question 9

Which of the following is not a type of business presentation?

Select one:

a. Briefings
b. All of these are types of business presentations.
c. Webinars
d. Podcasts

Answer 9

b. All of these are types of business presentations.

Question 10

The nonverbal messages one sends when making a presentation can have a great affect on the audience receiving your information from the presentation.

Select one:

True
False

Answer 10

True