Website tour

Question 1

Show 1 ⭐️ weeks

Answer 1

Click vacation weeks(VW) + 1bdrm
-select December 2023
-scroll talk about peak season and international upgrades

Question 2

Show 2 ⭐️ weeks:

Answer 2

-Zoom to mainland
-Browse pins
-Zoom to Vegas
-Select studio
-Scroll first couple properties
-Select 1bdrm
-scroll & show available# of units/dates/properties

Question 3

Show 3 ⭐️ weeks

Answer 3

-select 2 bdrms
-select vacation weeks
-zoom back to mainland
-browse 2bdrm inventory
-Zoom to Tahoe / browse Tahoe
-click Tahoe Chaparral
-reselect 2bdrms/vacation weeks
-scroll 2-3 pages

Question 4

Show 4 ⭐️ weeks

Answer 4

-unclick NV,CA area/ 2 bdrm
-Browse Mexico
-Zoom to Yucatán peninsula
-click on Mayan Palace(ask how much they think the 2bdrm is retail)
-reselect 2 bdrms
-scroll down to Mayan Palace
-show property info
-select guest(explain adding members)
-Proceed to checkout
-Select 4 stars and explain upgrades

Question 5

Expressway Weeks

Answer 5

select expressway
-zoom to midwest/Mexico
-no scroll down
-browse green pins(don’t click into any)
-select special buys don’t click or scroll down

Question 6

Benefits

Answer 6

Click benefits tab
-click Travel Agency
-scroll down and explain benefits
-Show travel agents bios
-explain all access to full service travel agent

Question 7

Account tab

Answer 7

-briefly go through account tabs
-explain waitlist , offers, forms

-Ask any if there’s questions

Question 8

Star Usage/complete website tour

Answer 8

Ask them how many stars they’d use.
-draw diagram of how to use stars
-make sure they know by testing them
-show retail vs. timeshare vs…
-write down the retail price of the stars(pause)

Then show promo because we’d love to earn the business today.

-Ask them if they’d finance it or pay it off (if financing show payments)

-It’s really easy to get started all we need is a credit card and a first and last name(pause)