weak 5

Question 1

media richness

Answer 1

The degree to which a medium contains cues regarding the
meaning of messages and provides immediate feedback so
that the interpretation of a message can be checked

Question 2

Virtuality

Answer 2

The degree to which team members use technology in working across locational, temporal, and relational boundaries to accomplish an interdependent task

Question 3

Fun fact: in virtual teams, when team size gets bigger, team gets more creative. The opposite is true for in person teams.

Question 4

why would organizations want to be allow their employees to be virtual

Answer 4

• Have access to experts
• Have more flexible workings schedules
• Overcoming coordination losses in group pidea generation and brainstorming: no blocking
• Equal opportunities for participation: if you email idea might be easier than speaking in a group setting.

Question 5

Minority opinions in group decision making

Answer 5

For expression of opinions: virtual teams better than in person

For influence of opinions once expressed: in person teams better than virtual. PAIN-GAIN HYPOTHESIS

Question 6

Designing hybrid work
properly requires thinking
along two axes:

Answer 6

Place (constrained =
from office,
unconstrained =
anywhere)
* Time (constrained =
synchronous,
unconstrained = a
synchronous/whenever)

Question 7

4 drivers of sucess for hybrid work

Answer 7

• For focus: asynchrony in terms of time is helpful, place less important
• For coordination: synchroneity is more important, but place less important
• Cooperation: requires synchronicity, requires face-to-face contact
• Sustained energy

Question 8

4 perspectives to consider to make hybrid work a success

Answer 8

1. jobs and tasks
2. employee preferences
3. projects and workflows (reconsider how to optimize workflows to move towards more flexible work arrangements
4. inclusion and fairness

Question 9

BOUNDARY SPANNING

Answer 9

The activities that link the group with its environment

Question 10

Boundary spanning: scout activities (think bringing back wood to the camp)

Answer 10

Bringing in information and resources

Question 11

Ambassador activities (think ambassador on social media)

Answer 11

Exporting information and resources to outsiders

Question 12

Sentry activities (think hunger games - protection)

Answer 12

Controlling what others want to send to the group

Question 13

Guard activities (bouncer qui protège le marshall)

Answer 13

Controlling the resources that others request from the group

Question 14

two ways to increase cooperation between groups and to reduce ingroup bias

Answer 14

de-categorization + re-categorization

when you de-categorize, you want to get to a common ingroup identity (super-ordinate). you want common fate, positive interdependence, direct interaction, similarity, and then to a dual identity.

Question 15

true or false: diversity training is assumed to be effective, but not always found

Answer 15

true

Question 16

WHEN WILL TEAM DIVERSITY
TRAINING WORK?

Answer 16

when less positive team-level diversity beliefs + high nationality diversity (for creativity and team efficacy)

Question 17

Teams can use technology to communicate. They use media that can be richer or leaner. Examples of media are E-mail, Posters, Telephone, Video conferencing. Which of the following statements
is NOT true?

a. Video-conferencing is the richest of the media named
above.
b. Telephone is the richest of the media named above.
c. Poster is the leanest of the media named above.

Answer 17

b. telephone is the richest

Question 18

In this course you learned about types of boundary spanning
activities. Which of the following is correct?
a. Monitoring the environment to scan for signs of future
trouble is an example of ambassador activities.
b. Letting outsiders know of the team’s progress is an
example of scout activities.
c. Interpreting outside information into team jargon is an example of sentry activities.

Answer 18

A is a scout activity (it’s part of “Scanning”)
B is an ambassador activity (it’s part of “informing”)
C is correct = it’s part of translating, which is a sentry activity

Question 19

2 arguments vs 2 downsides of virtuality

Answer 19

2 arguments: Virtual groups can be composed of expert members, independent of geographical location (so we can perform better because we can have the best employees) and organizations can offer employees more flexible working
arrangements (this could be good for, for instance, the inclusion of all employee groups)

2 downsides: Greater chance of misinterpretations and
misunderstandings (this could come at the expense of good task coordination, which is bad for performance) and that team members tend to have lower
satisfaction (they may want to leave the team sooner, which is costly for the company)”

Question 20

factors to alleviate the problems of virtual teams

Answer 20

• match virtual teams with appropriate tasks
• *goal setting (formalize vision, work processes and strategies)
• introduce team-based rewards
• *try to increase team trust
• give the team time