We don’t pay setup/upfront fees Flashcards
1
Q
Listen
A
(Don’t interrupt)
2
Q
Acknowledge
A
I hear you. I understand that you don’t pay setup fees.
3
Q
Isolate
A
Is not paying a setup fee the only concern that you
have? Is there anything else that would keep you
from moving forward?
4
Q
Valid/Disc
A
You wouldn’t allow the fact that you don’t pay setup
fees keep you from at least seeing a proposal with
some different options would you?
5
Q
Probe
A
Why is that?
or
When you say that what do you mean?
6
Q
Tie Down
A
Assuming that I could show you a proposal with our
best price along with some different options, would
you consider looking at a proposal today?
7
Q
Justify & Close
A
If Yes move into Proposal
If No, there is another objection that you have yet
to handle