I want your best price Flashcards
1
Q
Listen
A
(Don’t interrupt)
2
Q
Acknowledge
A
I hear you. I understand that you want our best price
3
Q
Isolate
A
Is getting our best price the only concern that you
have? Is there anything else that would keep you
from moving forward?
4
Q
Valid/Disc
A
You wouldn’t allow the fact that you want our best
price keep you from seeing a proposal with some
different options would you?
5
Q
Probe
A
Why is that?
or
When you say that what do you mean?
6
Q
Tie Down
A
Assuming that I could show you our best price and
how this decision makes sense, when is the soonest
that we could get started?
7
Q
Justify & Close
A
If Yes move into Close
If No, there is another objection that you have yet
to handle