W6 Design Thinking Flashcards

1
Q

Define Design Thinking

A

A human centred approach to innovation, combining
 People: Needs of the people
 Technology: Possible technology
 Business: Requirement for business success

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2
Q

What Mindset is required by design thinking

A

ATTITUDE
Optimism: Understanding problem/constraints and building solution + good attitude
Human Empathy: People Centric + solving from their perspective
IDEA
What if: Encouraging Big/Diverse/chaining Ideas
Experimentation: trying different ideas and iterate often
Collaboration: Diverse Group = Diverse Ideas
SOLUTIONS
Experienced Focused: Solution + effect on events/people

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3
Q

Identify and explain the different steps of design

A

Empathise: Learning about the audience
Define: Identify main problems (view point based on needs)
Ideate: Brainstorm create solutions and options
Prototype
Test

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4
Q

Explain what is a lotus blossom

A

Organised thought around themes

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5
Q

Empathy Map

A

Visualisation on putting yourself in the customer’s shoes

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