W3.1 Diversity Flashcards
What are the two major forms of workplace diversity?
- Surface-Level Diversity: Demographics mostly reflect surface- level diversity, and can lead employees to perceive one another through stereotypes and assumptions.
- Deep-Level Diversity: personality and values
How does workplace discrimination undermine organisational effectiveness?
Discrimination is to note the difference between things, and unfair discrimination assumes stereotypes about groups.
Stereotype threat describes the degree to which we internally agree with the generally negative perceptions of our groups (can be combatted by not highlighting group differences)
Describe how the key biographical characteristics are relevant to Organizational Behavior (OB).
Biological characteristics are personal characteristics that are objective and easily obtained from personnel records (and can be the basis for stereotypes/unfair discrimination)
- Age
- Sex
- Race/Ethnicity
- Disabilities (hidden/explicit)
Explain how other differentiating characteristics factor into OB.
- Tenure
- Religion
- Sexual Orientation/Gender Identity
Demonstrate the relevance of intellectual and physical abilities to OB.
Ability = an individual’s current capacity to perform various tasks in a job
- 7 Intellectual Ability: needed to perform mental activities (e.g. reason and thinking, problem solving) NVPIDSM
- 9 Physical Ability: capacity to do tasks demanding stamina, dexterity, strength etc.
Describe how organizations manage diversity effectively.
Diversity Management is the processes and programs by which managers make everyone more aware of/sensitive to the needs and differences of others.
- Attracting, selecting, developing and retaining diverse employees
- Having diversity in groups
- Expatriate Adjustment
- Effective diversity programs
How do diversity programs work?
- Legal framework for equal employment opportunity
- Consumer base benefits
- Foster personal development practices that bring out everybody’s skills and abilities
