W2: Innovation with ICT Flashcards
4 stages of ICT rational decision making model (Laudon x 2)
- Intelligence: What is the problem?
- Design: What are the possible solutions?
- Choice: What are the best solutions?
- Implementation: Solution testing and improvement
Explain the corporate decision making structure (Laudon x 2)
- Senior management: unstructured
- Middle management: Semi-unstructured
- Ops management/individuals/teams: structured
What is innovation
Innovation is the act of introducing something new or significantly improved, whether it’s an idea, method, or product.
What are the 5 types of innovation
- New goods or services
- new production methods
- new markets
- new sources of supply
- improving organisation of current resources
what is platform technology
Technology that is versatile and used as a foundation for creating wider products
Explain the 3 relationships between IS and business (Boddy et al, 2009)
- Strategic choice model: Business strategy drives IS strategy
- Technology determinist model: IS opportunities drive strategic objectives
- Interaction model: goes both ways
What are the 3 stages of the technology assesment process
- scoping
- searching
- evaluation
explain the waterfall model for technology implementation
- analysis
- design
- implementation
- use
- maintenance
Explain Venkatesh technology acceptance model
See slide 122
Explain Venkatraman’s 5 levels of IT enabled business transformation
slide 123
eXPLAIN THE iNNOVATION dIFFUSION THEORY
slide 124
Define emerging technology
innovation still developing in terms of capability or capacity
Define pacing technology
tech beggining to grow in acceptance
dEFINE KEY TECHNOLOGY
tech that provides competitive advantabe
Define base technology
required technology for an organisation
3 implications of companies not keeping up to date with tech
- lose competitive edge
- lack of control of the business
- Increased costs
Compare sustained vs disruptive innovation
disruptive:
- entrants target overlooked segments
- incumbents dont react
- entrants grow and product improves to compete in bigger markets
Sustained innovation:
- making current offerings better than incumbents
What is an information processing view of an organisation? Which model is relevant
The information processing view of an organization conceptualizes it as a system primarily focused on the efficient management and flow of information. This perspective emphasizes the critical role of information in decision-making, facilitated by technology, communication networks, and organizational structures designed to optimize information processing.
Model: Boddy et al, 2009 - IS in Organisations
What are the limitations of an information processing view of an organisation?
- Potential for technology determinist model – lose focus of business strategy and competition.
- Neglect social and cultural factors
- Neglect Support activities (Value chain model) like HR etc
- Loss of human connection/relationship
- Undervaluing tactic experience knowledge
Case studies with innovation: opening up of new markets
- Netflix - geographical
- Tesco - furniture etc
Case studies with innovation: The opening up of new sources of supply
Netflix - making own content
Zara - new fast and lean supply chain?
Case studies with innovation: New goods or services
Fresh Direct - new services
GE - new offering of IoT and data for support etc
new production methods
Zara - standardised designs
Netflix - own content
improving organisation of current resources
- Fresh direct use of data
- KA use of data
Disruptive innovation case study
Netflix/Fresh Direct`
Sustined innovation case study
Uber