Vocab Ch 6-10 Flashcards
run-of-the-mill
ordinary
morale
amount of confidence felt by a person or group
holiday entitlement
number of days you get holiday
increments
increases
compulsory redundancies
losing your job while having no choice
skeleton staff
minimal employees needed
cold calling
phoning people who have not requested a call, to sell
niche market
special group with interests the company can meet
red tape
bureaucracy
holiday property letting agency
business renting holiday houses
methodical
careful
chauvinistic
patriotic
obliging
ready to help
superficial
not caring about serious things
tactless
saying things that upset or offend people
diligent
hard-working
placid
calm, does not easily become excited or angry
shrewd
having good judgement
extravagant
spending too much money or using something too much
altruistic
think of others rather than yourself