Verbal Communication Flashcards

1
Q

Nonverbal communication consists of…

A
  • body language
  • facial expressions
  • posture
  • proxemics
  • eye gaze
  • tone/volume
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2
Q

Rules of Language

A

Phonological Rules
Syntactic Rules
Semantic Rules
Pragmatic Rules

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3
Q

Phonological Rules

A

How words sound
- UK and America sound different

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4
Q

Syntactic Rules

A

What order the words go in

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5
Q

Semantic Rules

A

What words mean

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6
Q

Pragmatic Rules

A

The norms of language, how we think it should sound

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7
Q

2 Types of meaning

A

Denotation and Connotation

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8
Q

Denotation

A

Dictionary definition of a word or sentence

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9
Q

Connotation

A

Emotions evoked by words

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10
Q

Linguistic Relativism

A

How language influences how we view the world

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11
Q

Language Terms

A

1-Linguistic Relativism
2-Convergence
3-Divergence
4-Equivocal words/language
5-Slang
6-Euphemisms
7-Emotive Language

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12
Q

Convergence

A

When you accommodate your speaking style to the audience

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13
Q

Divergence

A

Opposite of convergence
- Intentionally using a different speaking style than the audience
- Usually used to highlight power

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14
Q

Equivocal Words/Language

A

Language left open to interpertation

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15
Q

Euphemisms

A

Using an indirect term to be more socially accepted

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16
Q

Emotive Language

A

Language that conveys some sort of attitude

17
Q

Language Based Barriers

A
  • Jargon
  • Denotation
  • Connotation
18
Q

Bypassing

A

When the message recieved is FAR different than the one sent

19
Q

Facial Management Stratigies

A
  • Intenisfying
  • Deintensifying
  • Neutralizing
  • Masking
20
Q

Intenisfying

A

Overdramaticizing for the audience

21
Q

Deintensifying

A

Underdramaticizing for the audience

22
Q

Neutralizing

A

Poker face, showing no reaction for the audience

23
Q

Masking

A

The opposite of how you really feel