Exam 2 Flashcards

1
Q

Ethos

A

Showing your credibility on your topic

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2
Q

Pathos

A

Relies on your logos, and are short stories or testimonies that prove your point

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3
Q

Logos

A

Your research and data on your topic

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4
Q

Formal Norms

A

Written or explicity spoken standards

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5
Q

Informal Norms

A

Unspoken or unwritten standards that you are just expected to follow

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6
Q

Adoption

A

Telling the audience to start something new

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7
Q

Discontinuance

A

Telling the audience to stop doing something they are already doing

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8
Q

Continuance

A

Telling the audience to continue doing something they are doing

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9
Q

Deterrence

A

Telling the audience to continue not doing something (don’t even think about it

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10
Q

The four goals of persuasion

A

Adoption, Discontinuance, Deterrence, Continucance

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11
Q

Three sided reasoning

A

The tendency to believe that truth is somewhere between the two extremes

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12
Q

Leadership styles

A

Authoritarian, Democratic, Laissez-faire, servant and country club

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13
Q

Authoritarian

A

Someone who only cares about the power and control and not the goals or the group

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14
Q

Democratic

A

They love group dissuctions and hearing everyone

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15
Q

Laissez-faire

A

Their opinion has too much influence, so they leave the group with a few rules and lets them figure it out

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16
Q

Servant

A

They want everyone in the group to be sucessful

17
Q

Country club

A

They don’t care about the goals, only about having fun

18
Q

Stages of Tuckman’s group development

A

Forming, Storming, Norming, Performing, and Adjourning

19
Q

Forming

A

The formation of the group, getting to know each other, and getting along

20
Q

Storming

A

The group comes across their first difficulties and they don’t know their roles yet

21
Q

Norming

A

Everyone knows their role and what expected

22
Q

Performing

A

When they accomplish their goal, doing it

23
Q

Adjourning

A

When the group breaks up

24
Q

Conflict Management Techiqunies

A

Withdrawing, Acommdating, Compromise/Negoation, Forcing, Collaboration

25
Q

Withdrawing

A

Removing yourself from the conflict

26
Q

Accomodating

A

Giving in

27
Q

Compromising

A

Each party gets 50% of what they want

28
Q

Forcing

A

Opposite of accommodating

29
Q

Collaboration

A

Each party gets 100 percent of what they want though a creative solution

30
Q

What are the types of power

A

Legitimate, Coersive, Reward, Referent, Connection

31
Q

Legitimate

A

Power gleaned from your title

32
Q

Coeverive

A

When you have the power to punish people

33
Q

Reward

A

When you have the power to reward people

34
Q

Connection

A

When you know the right people

35
Q

Referent

A

When you have power because people like you

36
Q

Chain of command

A

Higher ups and filter down to

37
Q

Social penetration Theory

A
38
Q

Gatekeeper

A

Someone who gaurds time or info