Verbal and Non-Verbal

Question 1

The ability to change from the dialect of your own culture and adopt the language of the majority in a particular situation

Answer 1

Codeswitching

Question 2

2 Group Climate Dialectics

Answer 2

Supportive Climate

Defensive Climate

Question 3

What are the two essential tools?

Answer 3

Verbal Communication

Nonverbal Communication

Question 4

How you use words and language

Answer 4

Verbal Communication

Question 5

Message components other than words that generate meaning

Answer 5

Nonverbal Communication

Question 6

The objective, dictionary-based meaning of a word

Answer 6

Denotative Meaning

Question 7

The personal feelings connected to the meaning of a word

Answer 7

Connotative Meaning

Question 8

Denotative or Connotative meaning: Pig: A mammal with short legs, cloven hooves, bristly hair, and a snout used for digging.

Answer 8

Denotative

Question 9

Denotative or Connotative meaning: A greedy and gross person

Answer 9

Connotative

Question 10

Refer to ideas or concepts that cannot be observed or touched

Answer 10

Abstract Words

Question 11

Refer to specific things that can be perceived by the senses. It minimize misunderstanding.

Answer 11

Concrete Words

Question 12

The language group members use as they work together to achieve group goal

Answer 12

Team Talk

Question 13

What are the different Forms of Verbal Abuse?

Answer 13

Tone of Voice
Content
Language
Nonverbal Cues
Volume

Question 14

True or False: Females tend to use language to maintain relationships and cooperate with others.

Answer 14

True

Question 15

True or False: Males tend to use direct and forceful language to assert their ideas and compete with others.

Answer 15

True

Question 16

The behavioral elements of messages other than the actual words spoken

Answer 16

Nonverbal Communication

Question 17

More than __% of all meaning is communicated nonverbally

Answer 17

50%

Question 18

What are the Types of Nonverbal Communication?

Answer 18

PFVPE

• Personal Appearance
• Facial Expression & Eye Contact
• Vocal Expression
• Physical Expression
• Environment

Question 19

We can produce more than how many different facial expressions?

Answer 19

1,000

Question 20

Pitch, rate, volume, vocal variety, word stress

Answer 20

Vocal Expression

Question 21

Movement, posture, touch

Answer 21

Physical Expression

Question 22

Arrangement of space, use of personal space

Answer 22

Environment

Question 23

The study of body movement and physical expression

Answer 23

Kinesics

Question 24

can express encouragement, support, or happiness.

Answer 24

Touch

Question 25

Interaction between _____ and _____ can create misunderstandings.

Answer 25

touch approachers and touch avoiders

Question 26

Sit corner-to-corner or side-by-side

Answer 26

cooperative activities

Question 27

Sit across from one another

Answer 27

competitive activities

Question 28

sit at the head of a table

Answer 28

Task leaders

Question 29

sit in the middle of a side

Answer 29

Social leaders

Question 30

The sense of personal ownership that is attached to a particular space

Answer 30

Territoriality

Question 31

Zones of Personal Space in North America

Answer 31

Intimate distance
Personal distance
Social distance
Business distance
Public distance

Question 32

A group’s what is the degree to which members feel comfortable interacting.

Answer 32

climate