Verbal and Non-Verbal Flashcards
The ability to change from the dialect of your own culture and adopt the language of the majority in a particular situation
Codeswitching
2 Group Climate Dialectics
Supportive Climate
Defensive Climate
What are the two essential tools?
Verbal Communication
Nonverbal Communication
How you use words and language
Verbal Communication
Message components other than words that generate meaning
Nonverbal Communication
The objective, dictionary-based meaning of a word
Denotative Meaning
The personal feelings connected to the meaning of a word
Connotative Meaning
Denotative or Connotative meaning: Pig: A mammal with short legs, cloven hooves, bristly hair, and a snout used for digging.
Denotative
Denotative or Connotative meaning: A greedy and gross person
Connotative
Refer to ideas or concepts that cannot be observed or touched
Abstract Words
Refer to specific things that can be perceived by the senses. It minimize misunderstanding.
Concrete Words
The language group members use as they work together to achieve group goal
Team Talk
What are the different Forms of Verbal Abuse?
Tone of Voice Content Language Nonverbal Cues Volume
True or False: Females tend to use language to maintain relationships and cooperate with others.
True
True or False: Males tend to use direct and forceful language to assert their ideas and compete with others.
True
The behavioral elements of messages other than the actual words spoken
Nonverbal Communication
More than __% of all meaning is communicated nonverbally
50%
What are the Types of Nonverbal Communication?
PFVPE
- Personal Appearance
- Facial Expression & Eye Contact
- Vocal Expression
- Physical Expression
- Environment
We can produce more than how many different facial expressions?
1,000
Pitch, rate, volume, vocal variety, word stress
Vocal Expression
Movement, posture, touch
Physical Expression
Arrangement of space, use of personal space
Environment
The study of body movement and physical expression
Kinesics
can express encouragement, support, or happiness.
Touch
Interaction between _____ and _____ can create misunderstandings.
touch approachers and touch avoiders
Sit corner-to-corner or side-by-side
cooperative activities
Sit across from one another
competitive activities
sit at the head of a table
Task leaders
sit in the middle of a side
Social leaders
The sense of personal ownership that is attached to a particular space
Territoriality
Zones of Personal Space in North America
Intimate distance Personal distance Social distance Business distance Public distance
A group’s what is the degree to which members feel comfortable interacting.
climate
