Verbal and Non-Verbal Flashcards
unstructured: no rule into it
NON VERBAL
spontaneous (body gestures)
NON VERBAL
We do body gesture as our ______ reaction (no words) but our action is enough to be able to understand
initial
Sending a message without the use of a known language
NON VERBAL
9 Types of NON VERBAL COM
- Facial expressions
- Gestures
- Body Language
- Proxemics
- Paralinguistic
- Eye Gaze
- Haptics
- Appearance
- Chronics
rule-specific type of communication
VERBAL
almost always planned (think about it first)
VERBAL
2 types of verbal forms
Passive and Active
The powerful effect of the t____ of voice can have in the meaning of the sentence
Tone
VERBAL: Verbal forms of communication should fit the context it is used
Appropriateness
VERBAL: From the word brief—Simple, but precise and meaningful
Brevity
VERBBAL: understandable
Clarity
Consider GREPS (gender, roles, ethnicity, preference, status)
Ethics
5 TYPES OF VERBAL FORMS (A, B, C, E, V)
Appropriateness, Brevity, Clarity, Ethics, Vividness
VERBAL: Focus on the concrete rather than the abstract
Vividness