Verbal and Non-Verbal Flashcards
unstructured: no rule into it
NON VERBAL
spontaneous (body gestures)
NON VERBAL
We do body gesture as our ______ reaction (no words) but our action is enough to be able to understand
initial
Sending a message without the use of a known language
NON VERBAL
9 Types of NON VERBAL COM
- Facial expressions
- Gestures
- Body Language
- Proxemics
- Paralinguistic
- Eye Gaze
- Haptics
- Appearance
- Chronics
rule-specific type of communication
VERBAL
almost always planned (think about it first)
VERBAL
2 types of verbal forms
Passive and Active
The powerful effect of the t____ of voice can have in the meaning of the sentence
Tone
VERBAL: Verbal forms of communication should fit the context it is used
Appropriateness
VERBAL: From the word brief—Simple, but precise and meaningful
Brevity
VERBBAL: understandable
Clarity
Consider GREPS (gender, roles, ethnicity, preference, status)
Ethics
5 TYPES OF VERBAL FORMS (A, B, C, E, V)
Appropriateness, Brevity, Clarity, Ethics, Vividness
VERBAL: Focus on the concrete rather than the abstract
Vividness
NON VERBAL: a movement of part of the body to express an idea or meaning
Gestures
NON VERBAL: is the use of physical behavior, expressions, and mannerisms to communicate non-verbally
Body Language
NON VERBAL: people often refer to this one as personal space
Proxemics
NON VERBAL: refers to your vocal communication
→it’s about the sound: tone, loudness, and pitch of your voice
Paralinguistic
NON VERBAL: The eyes play a role in nonverbal communication, with ⁃ such things as looking, staring, and blinking being important cues.
Eye gaze
NON VERBAL: branch of nonverbal communication that refers to the ways in which people and animals communicate and interact via the sense of touch.
Haptics
NON VERBAL: Our choice of clothing, hairstyle, and other factors
Appearance
NON VERBAL: Study of time
Chronics
NON VERBAL: responsible for the huge portion of the non verbal communication and that’s our face
Facial Expressions
VERBAL: you must create and leave a picture in the mind of your audience
Vividness