Value based health care Flashcards
value based health care
the optimal balance between the gain in health, costs and societal value considering characteristics of the individual patient
balance
we do not give maximal treatment to everybody
health needs to be balanced with costs and societal value
the big changes that allow us to change health care
- elektronic patient file
- ICT
- Validated questionnaires/PROM’s
- PREM’s: how the patient experienced his care
- (public) databases
how is value measured?
- medical outcome
- PROMS
- societal outcome: (return to work)
why is VBHC so hard to implement?
it is a cultural change
- doctors need to develop a broader view
- willingness to use data for continuous improvement
- patients must be ready for SDM
logistics: the right questionnaire on the right time
ICT
- questionnaires in EPF
- dashboards
- analytics
- decision aids based on all the data
Michael Porter
can be considered the founding father of VBHC
- competition drives improvement
- value chain
- central premise
value chain
all the activities a business organization performs, which together create a valuable product or service
central premise
in any industry, a succesful and sustainable enterprise needs to create value for its clients
what does creating value for your clients mean for the health care?
- value as the single goal
- in health care delivery, clients = patients
- goal= patient value
patient value
why conclude that value = outcomes:costs?
value is that what matters to most patients
how do professionals create value for patients?
- patients seek health care to address health related issues
- those issues are caused by a certain condition
- ergo: professionals create value by addressing specific conditions
full cycle of care
from start to end
diagnosis to rehabilitation
integrated practice unit (IPU)
multidisciplinary team, coordinating all the services necessary to address a medical condition
value based payment
covers the full cycle of a certain condition
- bundled payments that cover all the necessary activities
pros value based payment
- removes over or under treatment
- alternative to fee for service (providers are rewarded for volume)
- rewards good outcomes and efficiency
value based competition (porter&teisberg)
the only way to truly reform health care is to reform the nature of competition itself
porters three tiers
- health status achieved: survival rate
- time to recover
- sustainability of health
what do patients value
uniqueness: every patient is unique
autonomy: respecting patient decision
partnership: equality
empowerment
compassion
professionalism
responsiveness
PREM’s
patient satisfaction, communication with doctors
NPS
what is the likelihood that you would recommend this hospital to a friend or colleague?
- NPS= %prospectors - %detractors
PROM’s
any report of the status of a patients health condition that comes directly from the patient
dimensions of integration (Valentijn)
- clinical and service integration
- professional integration
- organizational integration
- systems integration
- functional integration
- normative integration
clinical and service integration
person focused care, shared decision making
professional integration
partnerships based on shared competence
organizational integration
strategic partnership, sharing information, new contracts
systems integration
regulations on competition, paying for health care
functional integration
support: information management, organizing quality improvement
normative integration
shared vision and shared values, trust
Integrated practice units details (porter and lee)
a dedicated team made up of clinical and non clinical personnel
- organized around the patients medical conditions
- organized or experienced as an organizational unit
- taking responsibility for outcomes and costs of full cycle of care
- taking responsibility for engaging patients in care
- co located on dedicated facilities
- measuring outcomes and costs using a common measurement platform
- meeting formally and informally on a regular basis to discuss patients, processes and outcomes
stroke care
teamwork. multidisciplinary collaboration in the stroke care network
Why is it impossible to have 1 definition of quality of life?
quality of life is different for everyone, therefore anyone has there own definition
common items in definitions of quality of life
- not the doctor who reports
- quality of life is subjective
- quality of health is a part of quality of life
- quality of life is a multidimensional concept
how to measure quality of life from a clinical point of view?
- researchers select an item that they think relate to quality of life: are you able to walk long? do you feel depressed?
- they choose a response mode
- and combine items to dimensions of quality of life; sum up
SDM and VBHC in the netherlands
SDM and VBHC are intertwined in the netherlands. There is recognition that what values for patient, differs between patients
care before SDM
the doctor was more paternalistic in the old days. they did not tell all the information to the patients to prevent suffering. nowadays, this would be considered as bad care
modern day focus on SDM
-SDM part of patient centered care
- exploring what matters most to the patients
SDM definition (Elwyn, 2012)
an approach where clinicians and patients share the best available evidence when faced with the task of making decisions and where patients are supported to consider options.
how to do SDM; three step model (Elwyn, 2012)
- introducing choice
- describing options
- helping patients to explore preferences and make decisions
implementing SDM is not easy…
- many professionals think they practice it, but this is not always the case
- most important decisions in medicine are not clear cut