Valuable Investment- Product or Service Ownership Technique

Question 1

Practice used in involvement of product and service owners in articulating, refining, and prioritizing the infrastructure and platform development backlog(s), and in deciding whether to acquire commercially available infrastructure components and services.

Answer 1

Infrastructure and platform management

Question 2

Practice used that involves (software) product owners and product or service managers in evaluating and prioritizing the product or service investment proposals.

Answer 2

Portfolio management

Question 3

Practice used in structuring interactions with stakeholders.

Answer 3

Relationship management

Question 4

Practice used in coordinating customers’ requirements and feedback.

Answer 4

Relationship management

Question 5

Practice used to involve product or service owners and managers in publishing information on all products, services, and service offerings.

Answer 5

Service catalogue management

Question 6

Practice used in the involvement of product and service owners in articulating, refining, and prioritizing the software development backlog, and in deciding whether to acquire or upgrade commercially available software.

Answer 6

Software development and management

Question 7

Practice used in addressing complaints and mediating conflicting requirements.

Answer 7

Relationship management

Question 8

Practice used to help establish customers’ priorities for new or changed products and services.

Answer 8

Relationship management