Fast Development- Review (Blameless Post Mortem) Technique

Question 1

Investigating successful and failed changes to identify opportunities to improve the success of future changes.

Answer 1

Change enablement

Question 2

Investigating successful and failed deployments of service components to identify opportunities to improve the success of future deployments.

Answer 2

Deployment management

Question 3

Investigating incident management (and major incident management) activities to identify opportunities to improve.

Answer 3

Incident management

Question 4

Adjusting the leadership approach to examine the system rather than the people.
Blameless post-mortems help organizations to obtain more information about the circumstances related to incidents.

Answer 4

Problem management

Question 5

Investigating project activities to identify lessons learned and opportunities to improve future projects.

Answer 5

Project management

Question 6

Investigating successful and failed releases of services to identify opportunities to improve the success of future releases.

Answer 6

Release management