UX Design Module 5 Flashcards
What is the commonality between Assess, prioritise and converge:
They occur after the first ideation, one after the other.
Which activities can be expected to do after the two ideations of a workshop?
After two ideations, the group will be able to do a brief prioritisation activity and a debrief.
- brief prioritisation activity 2. debrief
What is the goal of a clean-up after a pause at the end of the divergent cycle?
The goal of this clean-up is to make it available for the Design Thinking process to continue.
Why should we give every idea a second reading
By giving every idea a second-degree reading, we can push these ideas further, discussing how to make them possible.
Push the ideas further, discussing how to make them possible
How should we give ideas a second reading?
The team should first understand where they came from and what they were trying to achieve. The point here is to make sure we are not throwing away some diamonds in the rough, bypassing some valuable solutions. By giving every idea a second-degree reading.
Understand where they came from and what they were trying to achieve
What are 3 Prioritizing Activities?
- 2x2 Matrices
- Buy a Feature
- Edward de Bono’s Six Hats
Is Priotisation a convergent or divergent activity?
Prioritisation is a convergent activity.
What are 2 frequently used matrices?
- effort vs impact on user experience
- feasibility vs familiarity-innovation
What are some matrices that can be used in a 2x2 matrix?
- Impact on user experience
- Effort (time, cost and, or resources)
- Feasibility
- Viability
- Familiarity - Innovation
- Potential risks
- Benefits to the organization
What is the “Buy a Feature” Design Game?
The gist of the game is to assign a value to each ideas that came out of your brainstorm; and then a limited amount of play money is given to each member of the team to spend on their preferred
Features.
Assign a value to each idea, spend on preferred features
What is the primary goal of the “Buy a Feature” Design Game?
The primary goal is to prioritize features and ideas; get consensus/buy-in from all stakeholders
prioritize features/ideas and get consensus from all stakeholders
What is The Six Thinking Hats activity?
The Six Thinking Hats activity is a way to stimulate group discussions and individual thinking. It involves breaking down ideas into six hats, each representing a particular way of thinking,
stimulate group discussions, breaking down ideas into 6 hats, each representing a particular way of thinking
What is the white hat?
the information hat: It considers objective facts and figures and is used at the meeting’s commencement to secure everyone’s understanding of all relevant information about the problem or issue at hand.
the information hat
What is the red hat?
the emotion hat: It is used to check the group’s gut reaction to an idea or encourage the team to freely express emotions.
The emotion hat:
What is the black hat?
the judgment hat: Critical and sceptical; it reveals the cautionary aspects of an idea or solution. Think of it as the “devil’s advocate,” whose role is to expose and mitigate risk.
The judgment hat:
What is the yellow hat?
The positive view hat: Warm and positive, it focuses on the value of ideas. It acts as a counterbalance to the sceptical thinking of the Black Hat.
The positive view hat
What is the green hat?
Green hat - is the creativity hat: It is all about generating new ideas.
The creativity hat
What is the blue hat?
the thinking hat: This pragmatic hat sets agendas and maps out the situation at the beginning of the meeting. It also returns at the meeting’s end to summarize and formulate conclusions and insights.
The thinking hat
What is the primary goal of the 6 thinking hats activity?
Analyze and choose ideas / design proposals
What is (TED) The Tangible Ecosystem Design method?
The Tangible Ecosystem Design method is a workshop activity where the team works out different aspects of a concept using “tangibles”, another word for physical objects.
work out differemt aspects of a concept using tangibles
What is Part 1 of (TED) The Tangible Ecosystem Design method?
TED Part 1: Building the Customer Journey
building the customer journey
What is Part 2 of (TED) The Tangible Ecosystem Design method?
TED Part 2: Role-Playing the Various Interactions
role playing the various interactions
What activities need to be done for Converging Towards a Service
If the chosen concept deploys as a service, you may need to develop innovation over multiple touchpoints.
develop innovation over multiple touchpoints
What are 2 distinct activities of the TED method?
Developing a new typical user scenario establishes the chronological experience; it will then be matured into a Service Blueprint with all its layers of actions and supportive systems or a Customer Journey for product design projects.
Exploring specific touchpoints through a role-playing/storytelling activity
- developing a new typical user scenario 2. exploring specific touchpoints
When should Part 1 of the TED method be used?
In the converging phase of complex service design projects.
converging phase
What is the goal of TED method Part 1?
Part1 Goal: Identify the new typical scenario and its service blueprint
identify new typical scenario and its service blueprint
What is the overall goal of the TED method?
To converge towards an innovative new service solution through partnerships
converge towards a solution through partnership
When should Part 2 of the TED method be used?
In the converging phase of complex service design projects, specifically when there are innovative partnerships to be explored. TED can also be used for similarly complex product design projects.
when there are innovative partnerships to be explored.
What is the goal of Part 2 of the TED method?
Part2 Goal: Converge on concrete solutions to innovate in the B2C and B2B touchpoints for your service
converge on solutiond to innovate touchpoints
When is the best time to use the Bodystorming activity?
When the project involves mobility, IoT or any spatial or physical interactions with people and devices.
What is the goal of the Bodystorm activity?
Prototype a concept
What are 2 common critiques of design thinking?
- Design Thinking kills creativity;
- Some professional designers decry the deceptive packaging of their expertise into a six or seven steps method.
- kills creativity 2. deceptive packaging of expertise
What are some advantages of design thinking?
- That it is user-focused;
- Its use of visual communication supports collaboration;
- It supports what they call a joined-up process;
- It mitigates risks through prototyping;
- It breaks silos within the organization.
user focused, supports collaboration, supports a joined up process, , mitigates risk, breaks silos
What are the 2 examples of a UX report?
Simplified version: to share during a workshop;
Self-supporting version: for reports that will be shared within the organization, without an oral presentation.
- simplified version 2. self supporting version
What is the purpose of The self-supporting version of the UX report?
The self-supporting version of the UX Report is meant to be shared within the organization. Someone who did not attend your presentation must be able to fully understand the content, including analysis’ results and recommendations
shared with organizations, must be fully understandable
What is the purpose of The simplified version of the UX report?
It is projected on a screen. Participants must be able to read quickly.
must be able to read it quickly
