UX Flashcards
An environment that is a replica of the production environment, including data, configurations, and customizations. It is ideal for comprehensive testing, including integration testing, as it closely mirrors the real-world setup.
Full Sandbox
Primarily intended for individual developers to work on specific tasks without impacting others. It might not be the best choice for integration testing as its more focused on isolated development work and does not reflect the entirety of the application
Developer Sandbox
A temporary, disposable environment that can be rapidly created and configured. It helps develop and test specific features, but it might not provide the context needed for integration testing across the application.
Scratch Org
A creative approach to solving people’s problems by identifying their needs and creating solutions that meet those needs
Human-centered Design
The four mindsets of relationship design
Compassion
Courage
Intention
Reciprocity
They were developed with a goal of providing a single shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally
Web Content Accessibility Guidelines (WCAG)
The three guiding principles of motion
Functional
Structural
Expressive
Motion that aligns with Salesforce Kinetics System has four personality attributes
Nimble
Sensible
Considerate
Charismatic
Four Kinetics controls to create choreography within a user interface (UI)
Light
Direction
Speed
Acceleration
An animation technique that better distinguishes primary content from background elements
Parallax animation
When designing a transition, consider these 5 things
Space: The three-dimensional stage on which you choreograph elements.
Hierarchy: The relative importance of each element.
Emphasis: The elements that need to stand out or create specific visual appeal.
Latency: Elements that aren’t yet downloaded before the transition begins.
Fatigue: The frequency of transitions and whether it may bother users.
Placing your cursor over a component, like a button or an icon- this state is only accessible using a mouse
Hover
Using a mouse or keyboard control, usually the tab key, to see which elements are ready for activation
Focus
Activating a component using your cursor or keyboard—typically via the spacebar or Enter key—complements the motion initiated by the hover state.
Active
Clicking on a component choice, like a button on a navigation menu, with your cursor to make a selection
Selected
4 Principles of Great UX Design
Clarity
Efficiency
Consistency
Beauty
5 Phases of the Design Thinking Process
Discover
Define
Design
Deliver
Deploy
4 steps in a Design Studio Workshop
Sketch
Present
Sort
Prioritize3 steps to Be
3 steps to better Information Design
Discover
Define
Design
The alteration of behavior by the subjects of a study due to their awareness of being observed
Hawthorne Effect
Methods that focus on what people say
Attitudinal methods
Two factors that should be taken into consideration when formulating discovery questions
Aim: The intent of your work - what you’re trying to find out
Scope: Who you’re researching and how you’re doing your analysis
The visual representation of business processes
Process mapping
Layouts meant to communicate the structure of an app or web page. Also focuses on function rather than visual design
Wireframe
A preliminary version of a product or idea that lets project stakeholders test user interfaces
Prototype
A difference between two or more elements in a composition
Contrast
A visual effect that adds the illusion of depth. Also most commonly used when a web page’s background moves at slower rate than the foreground
Parallax effect
Two types of icons that screen readers handle differently
Decorative: The screen reader skips over this icon
Informational: Conveys content to the user and is not skipped by the screen reader
A component that provides getting started resources the first time that users log in to Lightning Experience
Welcome Mat component in Salesforce
A feature that replaces a blank section with instructions on next steps
Empty State feature in Salesforce
Push method vs Pull method (in user engagement)
Push Method: When users may not notice or seek out help, but would benefit from assistance
Pull method: When the user is motivated to seek help
Two types of Salesforce prompts
Floating
Docked
Why is testing alt text with a screen reader important?
When you test with a screen reader, you find out whether your alt text was actually helpful.
A way of evaluating a proposed site structure by asking users to find items based on the site’s organization and terminology
Tree testing
The difference between a single variant test and a multivariant test in A/B testing
Single Variant test: Compares only one difference, A vs B
Multivariant test: Compares more than one difference, A vs B vs C
True or false? Web accessibility guidelines permit the use of color alone to convey information.
False
What are six interaction states for which all designs must have specifications
Default
Focus
Hover
Disabled
Pressed
Active
Settings = gear
Email = envelope
These are examples of which design term?
Affordances
(parts of an element that people recognize and associate with the actions they can take)
The visual design atoms of the design system (specifically, named entities that sore visual design attributes)
Design tokens
The two types of dialogs in the Lightning Design System (according to the global focus guidelines)
Modal dialog
Non-modal dialog
Results in more inclusive and user-friendly interfaces
Mobile-first approach
