Using MIS Chapter 11 Flashcards
Chief Information Officer (CIO)
The title of the principal manager of the IS department. Other common titles are vice president of information services, director of information services, and, less commonly, director of computer services.
Chief Technology Office (CTO)
The head of the technology group. The CTO filters new ideas and products to identify those that are most relevant to the organization. The CTO’s job requires deep knowledge of information technology and the ability to envision how new IT could affect an organization over time.
Green Computing
Environmentally conscious computing consisting of three major components: power management, virtualization, and e-waste management.
Outsourcing
The process of hiring another organization to perform a service. Outsourcing is done to save costs, to gain expertise, and to free up management time.
Steering Committee
A group of senior managers from a company’s major business functions that works with the CIO to set the IS priorities and decide among major IS projects and alternatives.
Which of the following is a function of the steering committee for an IS department? A) setting IS priorities B) imparting training C) writing program code D) adapting software
A) setting IS priorities
If an organization runs an information system that provides little support to accounting, it's chief information officer will most likely report to the \_\_\_\_\_\_\_\_. A) chief financial officer B) director of information services C) chief technology officer D) chief executive officer
D) chief executive officer
A \_\_\_\_\_\_\_\_ works with users to determine system requirements, designs and develops job descriptions and procedures, and helps determine test plans. A) business analyst B) system analyst C) systems auditor D) user support representative
B) system analyst
Which of the following is a right of users of information systems?
A) installing programs and applications of their choice
B) obtaining the configuration of their choice
C) making hardware modifications when desired
D) receiving effective training
D) receiving effective training
Which of the following statements is a characteristic of outsourcing?
A) To achieve quality, it is easier to hire another vendor than it is to rehire internal staff.
B) Outsourcing leads to increased financial risk.
C) Management should have expertise on a subject before it can decide to outsource.
D) An outsource vendor transfers the responsibility of risk management to the development group.
A) To achieve quality, it is easier to hire another vendor than it is to rehire internal staff.
Users should not bother IS personnel for trivial issues, instead they should fulfill their responsibilities by ________.
A) learning basic computer skills
B) making hardware modifications
C) installing security programs by themselves
D) sharing their passwords with others to use their help in solving those trivial issues
A) learning basic computer skills
Which of the following statements is true about the steering committee of an IS department?
A) The steering committee’s membership is determined by the IS department.
B) The steering committee’s meetings are conducted by the IS department.
C) The steering committee’s schedule and agenda are typically set by the CEO and other members of the executive staff.
D) The steering committee is comprised exclusively of employees from the IS department in an organization.
B) The steering committee’s meetings are conducted by the IS department.
Which of the following statements is true about the “maintenance” of information systems?
A) It comprises developing test plans and designing automated test scripts.
B) It is undertaken by the business analysts.
C) It is overseen by the chief technology officer.
D) It involves adapting existing systems to support new features.
D) It involves adapting existing systems to support new features.
Adapting IS to new versions of business processes is a quick process.
True or False
False
\_\_\_\_\_\_\_\_ is a form of outsourcing. A) Updating data standards B) Acquiring licensed software C) Buying off-the-shelf software D) Customizing information systems
B) Acquiring licensed software
A steering committee is a group of senior managers from the major business functions that works with the chief information officer to set the IS priorities.
True or False
True
