User Interface Flashcards

1
Q

Sam only works with Accounts that are in the Education industry. How can Sam quickly and repeatedly access an up-to-date list of Accounts that belong to the Education industry? Choose 1

A.) Create a Custom Page Layout
B.) Create a Mini Page Layout
C.) Create a Custom List View
D.) Create a Visualforce page

A

C.) Create a Custom List View

List Views allows defining a filter condition and displaying the matching records. Users can define their own list views.

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2
Q

Sam would like to alter the set of fields that appear on the Mouse Hover/Record Preview pop up in his Force.com app. Which of the following should he create or alter for this? Choose 1

A.) Mini Page Layout
B.) Hover Layout
C.) Feed Tracking
D.) VisualForce

A

A.) Mini Page Layout

Editing the hover detail settings allows you to include or remove fields that you would like displayed and can be customized for each page layout. Near the top right of the page, there is a link labeled “Mini Page Layout”

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3
Q

Admin is asked to include the Birthdate field in the Contact hover details layout. What is the best way to achieve this requirement so that it displays both in Classic and in Lightning? Choose 2

A.) Design a Visualforce page with a Standard Controller
B.) Modify the properties of the Contact Mini Page layout
C.) Modify the Contact compact page layout properties
D.) Modify the Search Layout

A

B.) Modify the properties of the Contact Mini Page layout
C.) Modify the Contact compact page layout properties

In Classic the Hover Detail layout can be changed by modifying the Contact Mini Page layout, which is accessed from the main Contact page layout.

In Lightning, the first few fields added to a compact layout appear in the expanded lookup card displayed when hovering over a link in record details.

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4
Q

Company has noticed that the actions available in the Chatter feed on the home page and the Shipment detail page are different. What could be a reason for this? Choose 1

A.) The global publisher layout has been overridden on the Shipment page layout
B.) The Shipment page layout uses a different global publisher layout
C.) Different actions have been added to the custom button section on the Shipment page layout
D.) The Shipment object has a publisher layout defined

A

A.) The global publisher layout has been overridden on the Shipment page layout

In order to define object-specific actions in the publisher, the global publisher layout must be overridden. Then, any actions defined on the object can be added to the publisher.

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5
Q

There is a requirement to show only the accounts that the current user owns in the Account lookup field on the Opportunity detail page. What feature is used to implement this customization? Choose 1

A.) Workflow Rule
B.) Feed Filter
C.) Lookup Filter
D.) Validation Rule

A

C.) Lookup Filter

A Lookup Filter can be configured to only display records that match specified criteria. A lookup Filter can either be Required or Optional. A Required Lookup Filter throws an error if a user attempts to save that value that does not meet the lookup filter criteria. On the other hand, an optional Lookup Filter will allow saving of a value even if it does not match the criteria.

Feed Filters are used for filtering cases in Case Feed.

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6
Q

Company would like a quick way to create shipments from the home page while respecting validation rules. What would you suggest for this requirement? Choose 1

A.) Use Quick Create
B.) Create a Custom Button
C.) Create a Global Quick Action
D.) Create a Custom Link to the Shipment page

A

C.) Create a Global Quick Action

Global Quick Actions can be defined and added to the global publisher layout. In this case, a global quick action with action type “Create a Record” would be required. Adding the action to the global publisher layout ensures that it appears in the Chatter feed of the home page. Global actions validation rules, but the “Quick Create” feature does not.

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7
Q

A new list view has been created by a user for displaying customers with gold membership status. Which of the following statements are true regarding this list view? Choose 3

A.) The list view can be made available only to the user, groups of users, or to all users
B.) The fields that are available as columns in the list view can be customized
C.) The list view can be imported and displayed as a report in a dashboard
D.) Other users may not be able to see all the fields that are included in the list view
E.) Only system admins have permissions to delete the custom list view

A

A.) The list view can be made available only to the user, groups of users, or to all users
B.) The fields that are available as columns in the list view can be customized
D.) Other users may not be able to see all the fields that are included in the list view

A list view can be configured to be visible only to the user who created the list view, all users, or to certain groups of users. Fields can be added or removed from the list view.

The user who created the list view is also allowed to delete it. Field-level security determines which user profiles have access to which object fields. Thus, not all users may be able to see all fields that are added to the list view. Dashboard components do not support list views.

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8
Q

What properties can be set on a field in a page layout? Choose 1

A.) Hide in Reports and Search
B.) Editable and Numeric
C.) Editable and Text
D.) Read Only and Required

A

D.) Read Only and Required

A field can either be set to Read Only or Required. The field type (Numeric and Text) is set on the Custom field, not on the page layout. Fields that are hidden in page layouts are still accessible in reports, search results, list views, and the API.

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9
Q

Admin has made the “Type” field Read-Only onthe Account page layout, which is used only by the “Europe Sales” profile. The field is not set as read-only in field level security settings for all profiles. Which of the following choices are true? Choose 2

A.) Users assigned to the Europe Sales profile will see the Type field as Read Only
B.) All Users will see the Type field as Read Only
C.) users assigned to the Europe Sales profile can update the Type field via the API
D.) The Type field can be made required on the same Layout

A

A.) Users assigned to the Europe Sales profile will see the Type field as Read Only
C.) users assigned to the Europe Sales profile can update the Type field via the API

Making a field required on a Page Layout affects the behavior via the user interface. If a field is Read Only, it cannot be marked as Required. Only users with the European Sales profile will see the field as read only as other profiles would have other page layouts assigned which may or may not have this field as read only.

The API respects object-level and field-level security, so a field will not be updated (for example via an API tool such as Data Loader)if the field is set to read-only in field level security settings

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10
Q

Which of the following are true about page layouts? Choose 3

A.) Expanded lookups can be seen in the Lightning interface
B.) Page layouts can include a Visualforce page
C.) The order of related list fields can be controlled from a page layout
D.) Different Page Layouts can be defined for different profiles
E.) A custom Lightning Component can be added from the Page Layout section of the Object Manager

A

B.) Page layouts can include a Visualforce page
C.) The order of related list fields can be controlled from a page layout
D.) Different Page Layouts can be defined for different profiles

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11
Q

You would like to add a formatted textual description to your LIghtning Page. What type of component would you use? Choose 1

A.) Text
B.) Visualforce
C.) Rich Text
D.) Description

A

C.) Rich Text

A Rich text component allows formatted text to be added to a lightning page

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12
Q

Which of the following actions can be invoked by a custom button? Choose 3

A.) Redirect to a web page
B.) Prepopulate fields for a new record
C.) Invoke a process
D.) Trigger a workflow rule 
E.) Open a Visualforce page
A

A.) Redirect to a web page
B.) Prepopulate fields for a new record
E.) Open a Visualforce page

A custom button can be used to open a Visualforce page or redirect a user to a URL. It can also be configured to launch a new record page with prepopulated field values.

Custom buttons cannot be used to direcly invoke workflow rules or processes.

Custom buttons can also execute JavaScript code, but they are not supported in Lightning. Alternatives to it are Quick actions and Lightnig components.

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13
Q

The Admin needs to provide a way to invoke a custom report from the account detail page. The report should render values that are specific to the account in context. What are the best options to achieve this requirement? Choose 2

A.) Detail page link
B.) List Button
C.) Detail Page Button
D.) Visualforce

A

A.) Detail page link
C.) Detail Page Button

This is best done by creating a detail page link or detail page button that invokes the report by passing the account ID parameter. The URL would be of the form: /ReportId/view?fv0={Account.Id}.FV stands for Filter Value, and Account ID would be defined as the first filter on the report

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14
Q

Which of the following are configurable through a SFDC object detail page layout? Choose 2

A.) Field Layouts
B.) Related List Layouts
C.) List Views
D.) Sidebar layout

A

A.) Field Layouts
B.) Related List Layouts

List Views and Sidebar layout are not part of a detail page layout

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15
Q

A field is made Read Only on the page layout of a Force.com application. Which of the following is true about this field now? Choose 1

A.) The field cannot be modified in any way
B.) The field can accept values through the web browser
C.) The field cannot be modified by Admins
D.) The field can accept values through the API

A

D.) The field can accept values through the API

Defining a field as Read Only on a page layout does not make it Read Only at an object level. It can still accept data via APIs. To make a field truly Read Only, use field-level security settings

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16
Q

A developer wants to open a report from the campaign page and filter the report by the name of the campaign. What is the most efficient way to accomplish this? Choose 1

A.) Create a custom action using the URL of the report
B.) Create a formula field that users hyperlinks
C.) Create a URL field and populate it with the report link
D.) Use a custom link using the URL of the report

A

D.) Use a custom link using the URL of the report

The custom link can contain the URL of the report and parameter using the campaign name field. Although it is possible to use a formula or URL field to achieve the same result, SFDC only allows a limited number of custom fields per object. For this reason, if a custom link can provide the same functionality, it is a better solution.

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17
Q

Which of the following action types can be used to define global quick actions in SFDC? Choose 3

A.) Log a Call
B.) Invoke Apex Class
C.) Create a record
D.) Invoke Visualforce page 
E.) Invoke Process
A

A.) Log a Call
C.) Create a record
D.) Invoke Visualforce page

Global Quick Actions can be used to create a record, send email, log a call, or invoke a custom Visualforce page, Canvas or LIghtning Component.

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18
Q

When a LIghtning Component is added to a page, what can be configured in the App Builder? Choose 1

A.) The component behavior
B.) The component properties
C.) The component events
D.) The component size

A

B.) The component properties

When a component is added to a page, the properties specific to that component can be configured. Ex: for a related list component, the number of records to display can be set.

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19
Q

Custom tabs allow custom object data or other web content to be displayed in Salesforce. What kind of custom tabs can be created in Lightning? Choose 3

A.) LIghtning Page Tab
B.) Visualforce Tab
C.) Custom Object Tab
D.) HTML Tab
E.) Standard Object Tab
A

A.) LIghtning Page Tab
B.) Visualforce Tab
C.) Custom Object Tab

Custom tabs can include Web Tabs, Lightning Component tabs, LIghtning Page tabs, Visualforce tabs, and Custom Object tabs. A custom tab cannot be created for standard objects. The HTML tab does not exist.

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20
Q

Which of the following custom components types can be added to a home page in Salesforce Classic? Choose 3

A.) JavaScript
B.) Links
C.) Visualforce Area
D.) Image/Logo

A

B.) Links
C.) Visualforce Area
D.) Image/Logo

Components that contain JavaScript, CSS and other unsupported markup should not be used on the homepage. Instead, use a Visualforce Area component instead.

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21
Q

Which of the following are supported by custom buttons in Salesforce? Choose 2

A.) Activity
B.) Web-to-Lead
C.) Opportunity
D.) User

A

A.) Activity
C.) Opportunity

Custom buttons are not available for Web-to-Lead, Web-to-Case, the Case Teams related list, or the User object. however, the User object does support custom links. Custom buttons and links are available for Activities under the individual setup links for Tasks and Events. The Opportunity object also supports custom buttons and links.

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22
Q

An admin needs to add a custom button on standard objects that redirects a user to a certain URL when clicked. In which of the following objects can this functionality be achieved? Choose 3

A.) Quote
B.) Task
C.) Lead
D.) Price Book

A

A.) Quote
B.) Task
C.) Lead

Custom buttons can be created and added to tha page layouts for standard objects such as Lead, Quote, and Task objects.

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23
Q

Which of the following are standard LIghtning components? Choose 2

A.) List Views
B.) Related Lists
C.) Calendar
D.) Calculator

A

A.) List Views
B.) Related Lists

Calendar and calculator are not standard Lightning components, but they can be added from the AppExchange. List View and Related list are standard components.

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24
Q

When creating a Lightning page in App Builder, which type of page requires an object to be selected? Choose 1

A.) App Page
B.) Record page
C.) Home Page
D.) List Page

A

B.) Record page

When creating a LIghtning Record Page, the object of the primary record, such as an opportunity record, needs to be standard or custom tempalte can be selected from a list, or a Salesforce default page can be cloned, which will determine the layout of the newly create page.

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25
Q

Which of the following is true in regards to how LIghtning components are incorporated into an application? Choose 1

A.) Lightning page is composed of regions that contain one or more components
B.) Each type of component can be included in a Lightning Page only once
C.) A lightning page can have multiple components but only 1 region
D.) A LIghtning page is composed of only one component

A

A.) Lightning page is composed of regions that contain one or more components

A lightning page is composed of regions that contain one or more components. A component can be included in a page multiple times. Ex: you might put 2 Report Chart components on a page, each sourcing a different report.

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26
Q

Which page layout elements are visible on a LIghtning Experience Record Page in both Lightning Experience and the Salesforce mobile app? Choose 3

A.) Actions
B.) Custom Links
C.) Related Lists
D.) Mobile Cards
E.) Expanded Lookups
A

A.) Actions
B.) Custom Links
C.) Related Lists

Custom links display the Details tab. Related lists are included as LIghtning components that can be added to the page layout. Actions display in different places, dsuch as the highlights panel, Activity tab, and the Collaborate tab. The actions are derived from the lisst of actions in the Salesforce mobile app and LIghtning experience section of the page layout.

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27
Q

If a standard Lightning Component is not available to meet business requirements, what should be the first action? Choose 1

A.) Modify an existing component
B.) Develop a custom component
C.) Create a Visualforce component
D.) Look on the AppExchange for a third party component

A

D.) Look on the AppExchange for a third party component

The AppExchange contains a growing number of custom third party components that can be installed.

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28
Q

Company would like to improve the usability of their current lookup fields. When lookup up a Contact record, they would like to view the Account, Phone, and Email fields as well as the name. Company would also like to globally search for contacts by the account name. What feature would you suggest to help them with this need? Choose 1

A.) Page Layout
B.) Tab Layout
C.) List View
D.) Search layout

A

D.) Search layout

Search layouts are ordered groups of fields that are displayed when a record is presented in a particular context, such as in search results, a lookup dialog, or a related list. By adding fields, we can give users more information and help them locate records more quickly. The secondary field within the search results layout appears just beneath the record name in instant results and recent items. For contacts, since the account name is the secondary field, the contacts are searchable by the account name.

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29
Q

A user wants to use inline editing from a list view to quickly edit records. What setting must be enabled? Choose 2

A.) Enable enhanced lists
B.) Enable list editing
C.) Enable inline editing
D.) Enable dynamic lists

A

A.) Enable enhanced lists
C.) Enable inline editing

In order to inline edit records from a list view, both “Enable inline editing” and “Enable enhanced lists” settings must be enabled.

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30
Q

What statements about Productivity Actions are true? Choose 1

A.) Productivity actions include the Send Email, Call and Map actions
B.) Productivity actions are only available in the Salesforce mobile app
C.) All productivity actions can be edited or deleted

A

A.) Productivity actions include the Send Email, Call and Map actions

Productivity actions are a set of predefined actions available only on a few objects, which include the Account, Contact and Lead objects. Send Email, Call, Map, View Website, and Read News are included actions. Productivity actions are accessible in both the SAlesforce mobile app and the LIghtning interface. Only the productivity Call action can be edited or deleted.

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31
Q

When viewing the Account page, the Sales team has requested that the highest value Opps are displayed first in the related list. How can a developer meet this requirement? Choose 1

A.) Specify the sort field and direction in the Opportunity related list
B.) Create an inline Visualforce page that queries the Opportunities and sorts them
C.) It is not possible to sort related lists
D.) Create a custom Visualforce page that includes a sorted Opportunities related list

A

A.) Specify the sort field and direction in the Opportunity related list

“Sort By” is a related list property on related lists. The sort field and sort order (ascending/descending) can be specified.

32
Q

Which of the following are declarative options available for incorporating LIghtning Components in an application? Choose 3

A.) Adding a standard Salesforce component to a LIghtning page
B.) Adding a custom component to a Lightning page
C.) Adding a Javascript component to a Lightning page
D.) Adding a 3rd party managed component to a LIghtning page

A

A.) Adding a standard Salesforce component to a LIghtning page
B.) Adding a custom component to a Lightning page
D.) Adding a 3rd party managed component to a LIghtning page

Standard and custom components can be added to a Lightning page in the Lightning App Builder.

33
Q

Which page layout elements are supported in LIghtning? Choose 3

A.) Custom Links
B.) Visualforce pages 
C.) Quick Actions
D.) Expanded Lookups
E.) Mobile Cards
A

A.) Custom Links
B.) Visualforce pages
C.) Quick Actions

The components that can be added to a page layout include: Actions, Blank Spaces, Canvas Apps, Custom Links, Fields, Related Lists, Report Charts, Standard and Custom Buttons, and Visualforce pages. Page layout elements such as expanded lookups and mobile cards arent supported in LIghtning

34
Q

There is a requirement to allow users to visit the Facebook page of a contact directly from its record detail page. It is learned that the Facebook page URL of a user follows the format https://www.facebook.com/FB_USER_ID, where FB_USER_ID represents the unique ID of the value. After which, what then can be used to meet this requirement? Choose 2

A.) List Button
B.) Detail Page Button
C.) Detail Page Link
D.) Quick Action

A

B.) Detail Page Button

C.) Detail Page Link

35
Q

When a Lightning Component has been added to a page, what configuration options are available in the App Builder? Choose 3

A.) Change the size of the component
B.) Chang the layout and position of components on the page
C.) Remove a component
D.) Move the component to another column

A

B.) Chang the layout and position of components on the page
C.) Remove a component
D.) Move the component to another column

36
Q

A new custom tab has been created for the Conference object. This tab should be included in the Sales App as well as the Conference App. How can this requirement be met? Choose 1

A.) A custom tab can only be included in one app
B.) The custom tab can be included in both apps
C.) An additional custom tab based on the Conference object will need to be created
D.) The custom tab can be included in multiple apps if they are all custom apps

A

B.) The custom tab can be included in both apps

A custom tab can be included in multiple standard and custom apps.

37
Q

Creative Matchmakers has many clients who include middle names and/or suffixes as part of the name on their records. Their staff would like to have these portions of their client’s names stored separated from the first and last name fields. How can this be accomplished? Choose 1

A.) Create a flow for users to go through when entering a client name
B.) Create custom text fields to store the middle names and suffixes
C.) Enable Middle Names and Name Suffixes for Person Names
D.) Store the full client name in one field and create a formulas to pull out individual parts of the name

A

C.) Enable Middle Names and Name Suffixes for Person Names

The Name Settings section of the User Interface allows organizations to enable Middle Names and/or Name Suffixes for Person Names

38
Q

Where in an application can Lightning Components be added declaratively? Choose 3

A.) In a LIghtning Experience Record Page
B.) In a LIghtning App Page
C.) In a LIghtning Experience List View
D.) In a LIghtning Experience home Page

A

A.) In a LIghtning Experience Record Page
B.) In a LIghtning App Page
D.) In a LIghtning Experience home Page

Lightning List Views can be configured but components cannot be added

39
Q

Which of the following action types can be used to define object-specific quick actions in Salesforce? Choose 3

A.) Update a record
B.) Log a call
C.) Delete a record
D.) Create a record
E.) Submit a record for approval
A

A.) Update a record
B.) Log a call
D.) Create a record

Object-Specific Quick Actions cannot delete a record or submit a record for approval. They allow the following action types:

  1. ) Create a record
  2. ) Send email
  3. ) Log a call
  4. ) Custom Visualforce
  5. ) update a record
  6. ) Lightning Component
  7. ) Flow
40
Q

A dev has deployed a custom flow screen component for a screen flow that will be used by the customer support team of a server hosting company. However, the company’s admin is finding the custom component difficult to configure as its property pane contains an extensive number of input fields and it not very intuitive. Which of the following would allow the dev to improve the user experience? Choose 2

A.) Customize the screen component’s HTML file to enhance the property editor
B.) Use automaticOutputVariables to access automatically stored values
C.) Create a custom property editor for the custom flow screen component
D.) Set the friendlyMode tag to true in the component’s XML configuration file

A

B.) Use automaticOutputVariables to access automatically stored values
C.) Create a custom property editor for the custom flow screen component

Custom property editors can be created for custom screen components and invocable actions in Flow Builder. A custom property editor id essentially a LIghtning web component that is used as a customer user interface for configuring the properties of a component or element that uses it. By default, custom property editors are only able to use manually assigned variables as input values. Exposing a public property called automaticOutputVariables in the custom property editor’s JavaScript controller enables it to access automatically stored values, such as the return value of a “Get Records” element.

The HTML file of a custom screen components is intended for end-users and is not used for rendering the (standard) property editor. A friendlyMode tag does not exist.

41
Q

What are the considerations when building Lightning components? Choose 3

A.) Lightning Web Components can contain Aura Components as child components
B.) Lightning components can be built using the Lightning Web Component model and the Aura Component model
C.) Lightning Web components are custom HTML elements using HTML and modern JavaScript
D.) Lightning Web Components and Aura components can coexist on the same page
E.) The Developer Console is used for building Lightning Wed Components

A

B.) Lightning components can be built using the Lightning Web Component model and the Aura Component model
C.) Lightning Web components are custom HTML elements using HTML and modern JavaScript
D.) Lightning Web Components and Aura components can coexist on the same page

Lightning components can be built using two programming models - Lightning Web components and Aura Components. Lightning Web Components come with custom HTML elements using HTML & JavaScript and uses the W3C Web Components standard such they they run natively in browsers, are lightweight and provide optimal performance. Lightning Web Components and Aura Components will not conflict with each other and can coexist and interoperate on the same page.

in order to build a Lightning Web Component, an external code editor is required, Lightning web components cannot be developed in the Developer Console. Lightning Web Components cannot contain Aura Components, but Aura Components can contain Lightning Web Components.

42
Q

Cosmic Innovation is considering the use of the Lightning Component Framework to build a custom application for managing the company’s products. Which of the following are valid capabilities of the framework that would be useful for understanding how to develop and provide access to the custom application? Choose 3

A.) The framework utilizes stateless client and stateful server, which improves efficiency and responsiveness
B.) The framework provides two programming models for development, namely, Aura Components and Lightning Web Components
C.) The components built using the framework can be added as custom tabs on the navigation bar
D.) The framework uses JavaScript on the client-side and Apex on the server-side

A

B.) The framework provides two programming models for development, namely, Aura Components and Lightning Web Components
C.) The components built using the framework can be added as custom tabs on the navigation bar
D.) The framework uses JavaScript on the client-side and Apex on the server-side

The Lightning Component Framework is a UI framework that allows building single-page web apps with dynamic and responsive user interfaces in SFDC. It uses JS on the client-side and Apex on the server-side. Lightning components can be built using the Aura Components or Lightning Web Components model. They can coexist and interoperate on a page.

The framework offers features such as device awareness and cross-browser compatibility, allows using various out-of-the-box components for a faster development, and enables customizing Lightning Experience and communities. It utilizes a stateful client (using JS) and a stateless server (Apex). The client calls the server only when absolutely necessary, which results in fewer calls to the server and more responsive and efficient apps. Lightning components can be used in many different contexts. For example, they can be added as custom tabs in Lightning Experience and the SFDC mobile app.

43
Q

The Account object has more than 100 custom fields created to store customer-related data. There have been complaints regarding the useability of this object. A dev decided to have the third column on the record detail page to reduce the need to scroll down the page. How can a third column be created in its page layout? Choose 1

A.) Create a Visualforce page with a 3-column layout
B.) Use the compact layout to build a 3-column layout
C.) Choose a 3-column Lightning page template for the page
D.) Select a 3-column layout in the page layout editor

A

A.) Create a Visualforce page with a 3-column layout

Page layouts only support 1-column or 2-column layouts. Also, dynamic forms cannot be used in the scenario as they only support custom objects. So, to implement the 3-column layout, a Visualforce page can be created and then embedded.

44
Q

An admin is building a Lightning record page, which uses a particular Lightning Page template, for the Contact object. The admin noticed that Lightning App Builder is not providing an option to preview the record page for the phone form factor. What could be the cause? Choose 1

A.) The Lightning page template used does not support the phone form factor
B.) The Lightning component is configured to only support the desktop form factor
C.) The Lightning record page is not configured to support the phone form factor
D.) The Lightning app is configured to only support the desktop form factor

A

A.) The Lightning page template used does not support the phone form factor

Lightning page templates are predefined and fixed to support certain form factors. One template may support both desktop and phone, and another may only support desktop. When a template, which only supports the desktop form factor, is used for a Lightning record page, options related to phone form factors such as in the preview picklist will not be available.

Lightning record pages and Lightning components can each be configured to support form factors, but there’ll be no option to support phone, for example, if the LIghtning page template used does not support it. Even if a Lightning app is configured to support the desktop form factor only, a LIghtning page template that supports the phone form factor can still be used for its recording page.

45
Q

An admin is using LIghtning App Builder to configure a Lightning page for the Account object. He has added the “Potential Duplicates” component to the page, but it should only be displayed for users who have the permission to view encrypted data in the organization. How can the admin meet this requirement? Choose 1

A.) Create a new record page and assign it to a permission set that includes the “View Encrypted Data” permission
B.) Set the target audience criteria of the page in the Lightning App Builder
C.) Set the component visibility be adding a filter in the properties of the component
D.) Create a new custom profile for the users and assign a variation of the page to the profile.

A

C.) Set the component visibility be adding a filter in the properties of the component

Lightning App Builder allows setting the visibility of a component based on standard or custom user permissions, such as the “View Encrypted Data” permission. While adding a filter, one can select the “Advanced” filter type and select the user permission which should be required for displaying the component.

Creating a new custom profile for all users with the “View Encrypted Data” permission and assigning it to a variation of the page is unnecessary since visibility can be set for individual components. It is not possible to set the target audience criteria of a page in the LIghtning App Builder; this feature is available only in Lightning communities. Also, a Lightning page cannot be assigned to a permission set.

46
Q

Global Insurance uses SFDC to manage claims on insurance policies. The company would like to display claim details next to the related policy detail and details of the person insured on a single page. Which of the following solutions can be used to achieve this? Choose 2

A.) Create a new global publisher layout with three columns for the objects
B.) Create a standard page layout with three columns for the three objects
C.) Create a Visualforce page with three columns for the three objects
D.) Create a Lightning record page using a template with three regions

A

C.) Create a Visualforce page with three columns for the three objects
D.) Create a Lightning record page using a template with three regions

A custom lightning record page that uses a template with three regions can be created in Lightning App Builder. The “record detail” component or a Dynamic Form can be used to display details of the primary record on the page. Then, “Related Record” Lightning components can be used to display details of the related records using the other two regions. Alternatively, programmatic solutions such as Visualforce, or custom Lightning components, can be developed to meet the requirement especially when advanced functionality is required.

A standard page layout only supports up to two columns can only display fields available in the main record. Global Publisher Layouts is configuring the global actions that appear in the various SFDC interfaced and not used for displaying record details

47
Q

The Account detail page requires a lot of scrolling due to the high number of fields and related list. Users are complaining that it takes too long to find information. There are different types of customers, but not all the fields are necessary to create or update their account records in SFDC. Which of the following represents valid solutions to their problem? Choose 2

A.) Remove the related lists from the standard page layout
B.) Use record types to reduce the number of fields displayed
C.) Use the Tab Lightning page component
D.) Select the option to hide the related lists if there are no records to display

A

B.) Use record types to reduce the number of fields displayed
C.) Use the Tab Lightning page component

The Lightning Tab component could be used to include tabs on the page to create a tabbed page that divides the information and to enable users to navigate to information quickly without scrolling. Using record types can also ensure that applicable fields are displayed for each type of record.

Removing all related lists from the page layout will affect all records including those containing related records. Lastly, with the use of Related Lists or Related List - Single component visiblity, the related lists can be hidden or displayed based on given criteria. However, the filters only rely on the data captured in fields associated with the page’s object.

48
Q

A custom checkbox field named “inactive” has been added to the Contact object to indicate that a contact is no longer working at the related account. How would a dev ensure that inactive contacts are not displayed in the Contacts related list on the Account record page? Choose 2

A.) Add a filter to the Contacts related list in the Account page layout configuration
B.) Configure the filter settings on the Contacts related list for the Account record page
C.) Create a custom Lightning component that filters related contacts for a given account
D.) Embed a Visualforce page into the standard Account page layout that filters related contacts

A

C.) Create a custom Lightning component that filters related contacts for a given account
D.) Embed a Visualforce page into the standard Account page layout that filters related contacts

A custom Lightning component that fitlers related contacts can be created and added to the Account record page. A Visualforce page can also be developed and embedded into the Account page layout.

Page layouts do not provide an option to filter related lists. Related list components provide quick filters for displaying related records that meet defined criteria. However, these filter settings are not saved nor are they shareable and persist throughout the current session for the user.

49
Q

What actions can be performed to customize a record page in the Lightning App Builder? Choose 3

A.) Components can be removed
B.) Components can be added
C.) Components can be resized
D.) Components can be reordered

A

A.) Components can be removed
B.) Components can be added
D.) Components can be reordered

50
Q

Global Insurance has recently switched to Lightning Experience and is planning to introduce the Sales Path functionality in the near future. What can be done to ensure that is does not display on the Opportunity record page until Sales Res have been trained in how it works? Choose 3

A.) Set the visibility of the component to hidden until the filter criteria are met
B.) Modify the existing Opportunity record page and remove the Sales path component
C.) Remove the component from the Opportunity page layout temporarily
D.) Create a new Opportunity record page with the component but do not activate it yet
E.) Record pages cannot be modified in Lightning

A

A.) Set the visibility of the component to hidden until the filter criteria are met
B.) Modify the existing Opportunity record page and remove the Sales path component
D.) Create a new Opportunity record page with the component but do not activate it yet

The Lightning App Builder can be used to modify existing record pages or create new record pages. Sales Path is a standard component that can be removed from the Opportunity record page. The “Set Component Visibility” option of the Sales Path component can be set to hidden if the filter criteria are not met. New record pages need to be activated to be available for users.

It is possible to edit record pages in Lightning. Components can be added to and removed from the Lightning record page, not in the page layout

51
Q

What is true regarding the home page in Lightning? Choose 1

A.) It is not possible to customize the Home Page
B.) The Home Page can be customized for each role
C.) Each user can customize their own Home Page
D.) The Home Page can be customized for each profile

A

D.) The Home Page can be customized for each profile

The Home page can be customized in the Lightning App Builder and a different page assigned for different profiles.

Lightning pages such as the Home Page can be assigned to a profile, but not to a role. A user will share the same Home Page based on his/her profile.

52
Q

The Admin of a company has created a custom lightning record page for the Lead object that uses several Lightning Components. The Sales Director wants to hide other components when the record page is accessed in the SFDC mobile app to help sales users locate information more easily. How can this be achieved? Choose 2

A.) Create a Lightning App and select Phone in the Supported Form Factor
B.) Create a Lightning record page and assign it the Phone form factor
C.) Configure Lightning components to only support the Desktop form factor
D.) Configure a page layout and assign it the Phone form factor

A

B.) Create a Lightning record page and assign it the Phone form factor
C.) Configure Lightning components to only support the Desktop form factor

Lightning record pages can be created and assigned to desktop, phone, or both. For example, to enable a particular record page for mobile users only, the Phone form factor is assigned to the record page. Other options are also available, such as a setting as record page and supported form factor for an object based on the Lightning app, record type, and user profile. In Lightning App Builder, Lightning components can be configured to be displayed only if the criteria defined in its Components Visibility filter settings. A Lightning App is not needed as the requirement can be achieved by creating Lightning record pages. A page layout cannot be created and made exclusive to a form factor.

53
Q

The sales department at Star Enterprises would like to assist Account Manager be providing instructions for each sales stage on the Opportunity page layout. The instructions should only display for the current stage of the opportunity. The Lightning user interface is being used. What could be recommended? Choose 1

A.) Add a dynamic text field to the page layout
B.) Add an inline Visualforce page to the page layout
C.) Configure a Path on the Opportunity object
D.) Use a dependent picklist to display the instructions

A

C.) Configure a Path on the Opportunity object

54
Q

What should an Admin consider before overriding the View standard button? Choose 2

A.) Different override behavior for Classic, Lightning and mobile can be set
B.) Buttons on the edit page of a record can be overridden
C.) Overridding the View standard button will reroute all links in SFDC that display the detail page for a record
D.) Standard buttons on a record detail page can be relabeled

A

A.) Different override behavior for Classic, Lightning and mobile can be set
C.) Overridding the View standard button will reroute all links in SFDC that display the detail page for a record

Different override behavior can be set for Classic, Lightning and mobile. All SFDC links that display the detail of a record will be rerouted if the View button is overridden.

55
Q

The Sales Director of a company is exploring ways to improve the Leads lest view display. What are list view features that the Admin should consider? Choose 2

A.) Filters can be added to a list view to display filtered records only
B.) List view charts such as Bar or Donut charts can be generated
C.) Custom list views can be created and are always publicly available
D.) Records can be viewed by Table, Kanban and Hierarchical format

A

A.) Filters can be added to a list view to display filtered records only
B.) List view charts such as Bar or Donut charts can be generated

Filters can be added to a list view to display records that only meet the specified filter criteria. Bar and Donut charts an be generated from the current list of record as it is capable of aggregating and grouping columns.

A list view does not have a Hierarchical format. Custom list views can be created to be public, private, or shared to a specific group of users only.

56
Q

Global Property tracks the value of leases associated with each account. The Property Director would like to see an account hierarchy view where the total values of leases at different levels of the hierarchy are totaled and displayed. The organization does not want to switch to Lightning. How can this be done? Choose 1

A.) Enhance the standard account hierarchy page layout be adding roll-up summary fields
B.) Create a Visualforce page to display a hierarchy of accounts and total of leases at each level
C.) Create a report that consolidates the lease totals at each level of the hierarchy
D.) Add a summary total section of the standard account hierarchy page layout

A

B.) Create a Visualforce page to display a hierarchy of accounts and total of leases at each level

Visualforce could be used to create a custom page to calculate and display the lease values totals at each level of the hierarchy. It is not possible to enhance the standard account hierarchy page layout with summary totals. Note: Lightning allows for greater customization of the hierarchy layout

57
Q

Boston Industrial Robotics service team users Service Cloud to handle their customer service workload. Their products are highly technical, and their Cases record page layout has nine different components that need to be accessed as efficiently as possible. To speed up their ability to access the right information and reduce the initial training time on the console, which approach is best? Choose 1

A.) Use component visibility settings based on Profile and create Senior and Junior Profiles
B.) use separate Case page layouts for senior and junior team members
C.) use the Accordion component to provide a vertical tab-like access to the components
D.) Deploy the Consol App for senior team members

A

C.) use the Accordion component to provide a vertical tab-like access to the components

The Accordion Lightning page component can accommodate up to 25 components in a vertical tab organizational structure, though no more than 10 components is recommended.

Separate Case layouts is more work and more maintenance, which means more expense and more to maintain. Same is true with multiple profiles. For junior agents who are almost senior agents, using Profiles makes training the junior agents is considerably more than if Profiles were used since Console Apps are meant to be a single interface containing all functionality required for a “power” agent.

58
Q

A sales manager recently sought the help of the Admin because sales agents have complained about how cluttered the record page seems for the “Delivery” custom object. They want to be able to see a particular button on the record page only if the value in the Status field of the Delivery record shows “returned”. What can the Admin recommend? Choose 1

A.) Use Dynamic Forms
B.) Use a Path
C.) Use different page layouts
D.) Use Dynamic Actions

A

D.) Use Dynamic Actions

With dynamic actions, buttons that refer to available actions can dynamically appear on the record page. Buttons can be configured to appear on the record page only when certain conditions or values on specific fields are met.

Dynamic forms are also used to control visibility on page layouts. However, instead of controlling the visibility of available actions, they control the visibility of fields and sections of the layout.

59
Q

There is a requirement to create a 3-step wizard that guides an end-user through the Opportunity creation process. What would an App Builder’s approach be to address this requirement? Choose 1

A.) Use a SFDC Site
B.) Create a flow
C.) Use Process Visualizer
D.) Create a Visualforce page

A

B.) Create a flow

In the past, Visualforce was required for creating a wizard that guides users and collects information. Now, a flow with “Screen” elements can capture information form users in a mutli-step process, and may meet the requirements for a wizard. It can be created using the Flow Builder. A SFDC Site allows the creation of public websites and applicants.

60
Q

An admin has built a screen flow that distributed as a quick action on the record detail page of a custom object. The screen flow is being used by desktop and mobile users alike to perform a one-time operation that auto-generates tasks and updates the values of the “Status” field on the current record. The operations manager has requested to have the quick action hidden from the record page after it is used to prevent users from accidentally re-running the operation executed by the flow. What should be done to meet this requirement? Choose 1

A.) Build a custom detail page using a Visualforce page to programmatically control the visibility of the action
B.) Convert the Record Detail component to Dynamic Forms in App Builder to control the action visibility
C.) Create record types and page layouts and set the record type based on the “Status” field of the record
D.) Use Dynamic Actions and set the visibility of the quick action based on the “Status” field of the record

A

D.) Use Dynamic Actions and set the visibility of the quick action based on the “Status” field of the record

Dynamic actions are supported for custom objects on both desktop and mobile devices. Actions in the highlights panel can be converted into Dynamic Actions to enable the visibility of each action to be controlled based on filters such as record fields, user device, and more. In this case, the quick action that launches the flow can be hidden based on the “Status” field of the current record. Once Dynamic Actions are enabled on a Lightning page, the actions are defined using App Builder and no longer in the page layout editor.

Creating record types and page layouts is not necessary since a Dynamic Action can be used, which is a native feature that offers the simplest approach. A programmatic solution is not required. Dynamic Forms are used to convert record fields and not to define actions available on a Lightning record page.

61
Q

TigerMilk Protein Products uses SFDC for managing sales and distribution of their delicious and nutritious products. They have made the transition to Lightning ans want to limit access to the Record Detail component on the Account record page to those with the Accounting profile only. What is the best way to accomplish this? Choose 1

A.) Use field-level encryption on the fields of the Account record
B.) Create a separate Lightning page for the Account profile
C.) Set the User Profile as a Component Visibility filter on the component
D.) Create a Permission Set and assign it to the Accounting profile

A

C.) Set the User Profile as a Component Visibility filter on the component

The objective is to limit the visibility of the Record Detail component on the account record page. A Lightning component through the Component Visibility filters can be configured to be visible only if a criteria is met. user profiles, record fields, and other filter values can be used to define the criteria.

Encryption isn’t the right choice because it is used to make sure people can’t see data in fields visible to other users (information like Social Security Numbers). A separate Lightning page is not necessary as Component Visibility filters can be used. A permission set allows users additional privileges and isn’t used to control visibility.

62
Q

CoolRay Inc. has a division that makes eye protection equipment for winter sports. Another division also exists that specializes in fashion eyewear, and the Role assigned to users in this division is different from another. In addition, a LIghtning App has been created for each division to manage the eyewear products, which are publicly visible in the org. What customization options below can be performed to help users distinguish the different apps and allow them to easily access products that belong to their division? Choose 2

A.) Customize the Lightning Apps to be accessible based on the Role of the user
B.) Set different brand images and colors for the two Lightning Apps accordingly
C.) Use pinned list views for the two types of products managed by the different divisions
D.) Create sharing rules to prevent users from viewing products from another division

A

B.) Set different brand images and colors for the two Lightning Apps accordingly
C.) Use pinned list views for the two types of products managed by the different divisions

A Lightning App can have its own color, logo, and background, which can be configured in the “App Details and Branding” section of the app. This approach can be used to make eye protection and fashion eyewear applications visually distinct from each other. Also, a custom list view can be created to filter products accordingly and shared only to the users in each divisions by their Role. Users can then pin this list view so that it becomes the default view when accessing the tab in the Lightning App. Sharing rules cannot be used to restrict access to records. Access to the Lightning App can be configured based on the profile of a user, but not by his/her role.

63
Q

To boost sales activity, the Cosmic Insurance sales team created recommendations to help the reps in managing prospects and also curated a list of “Lead Conversion Guidelines” that reps can read through when viewing a Lead record. In addition, the team requested to allow users to have an organized view of open, upcoming, and past activities of a lead. Which components would best meet these requirements? Choose 3

A.) Rich Text
B.) Einstein Next Best Action
C.) Activities
D.) Potential Duplicates
E.) Chatter
A

A.) Rich Text
B.) Einstein Next Best Action
C.) Activities

The Rich Text component is used to display HTML-formatted rich text, e.g. list of guidelines in a record. The Activities component displays the activities for the record in chronological order. The Einstein Next Best Action shows the best recommendations to users, e.g. create a new task, initiate a follow-up email.

The Potential Duplicates displays the number of duplicate records that match the opened record. The Chatter component displays the Chatter publisher and feed.

64
Q

Which of the following is true about arranging fields on a standard Force.com page layout? Choose 1

A.) Fields can be arranged in either 1 column or 2 column layout
B.) Fields are always arranged in a 2 column layout
C.) Fields are always arranged in a 1 column layout
D.) Fields can be arranged across any number of columns

A

A.) Fields can be arranged in either 1 column or 2 column layout

65
Q

Global Insurance has recently switched to Lightning. Service Agents complain about having to wade through Performance Charts and Top Deals, instead of New Cases on the Home Page. Sales Reps, on the other hand, refuses to accept any changes to the current Home Page. How can an Admin address the needs of Service Reps and Service Agents? Choose 1

A.) Use the Lightning App Builder to customize the Home Page for different profiles
B.) Advise users that they can customize their own Home Page
C.) It is not possible to customize the Home Page in Lightning
D.) Use Visualforce to customize the Home Page and dynamically display based on profile

A

A.) Use the Lightning App Builder to customize the Home Page for different profiles

Lightning App Builder can be used to customize Home Pages in Lightning for different profiles. Home pages can also be customized for each App.

66
Q

An Admin has defined a custom object named Shipment that has a lookup relationship with another custom object named Service Level. Only users with a manager role are allowed to select the Expedited value in the Service Level lookup field on a Shipment record. What is the best option to meet this requirement? Choose 1

A.) Dependent Lookup
B.) Required Lookup Filter
C.) Optional Lookup Filter
D.) Validation Rule

A

B.) Required Lookup Filter

Although a validation rule could work, a preferable option is to use a required lookup filter to limit the number of available options.

67
Q

Which statement is true about overriding standard action buttons? Choose 1

A.) When the New button for the Account object is overridden, the override only takes effect on the New button in the Account detail page
B.) Buttons that appear on the edit page of a record can be overridden
C.) The New, View and Edit buttons can all be overridden for Classic, Lightning, and Mobile in one consolidated action override screen
D.) If the Delete button on an object is overridden with a Visualforce page, and the object has a delete trigger, clicking Delete will always fire the trigger

A

C.) The New, View and Edit buttons can all be overridden for Classic, Lightning, and Mobile in one consolidated action override screen

68
Q

A radio button group needs to be added to a page layout that allows users to choose an option from a set of options. Given the choices below, what is the recommended solution to meet the requirement? Choose 1

A.) Convert checkbox fields into radio buttons using the page layout editor
B.) Embed a Visualforce page in the page layout that contains the radio buttons
C.) Create a set of radio button fields and add them to the page layout
D.) Recreate the page layout using Visualforce and then include the radio buttons

A

B.) Embed a Visualforce page in the page layout that contains the radio buttons

69
Q

Goodman Real Estate’s agents spend half the time in their offices working with prospective buyers and half in the field showing properties. A custom LIghtning App page was built with seven different components, but only two of them are necessary in the field. What’s the best way to provide agents a streamlined app home page when they are in the field? Choose 1

A.) Use field-level security to show or hide page components based on device
B.) Create a “mobile User” profile and a “Field Sales” Lightning Home Page
C.) Build another custom LIghtning app to display mobile components only
D.) Set component visibility using the Device > Form Factor field

A

D.) Set component visibility using the Device > Form Factor field

By providing the filter value as Device > Form Factor Equals Desktop, those components will only be visible when accessing SFDC using a desktop in the office and not in the field.

No profile, Lightning page or Lightning app needs to be created to meet the requirements. The LIghtning Home Page is not supported in mobile. Field-level security is used to control access to record fields

70
Q

The Sales Department has requested that certain fields on a record details page are converted from drop-down picklists to radio buttons, so that there can be information displayed next to each item to help users select the correct option. How can this be done? Choose 1

A.) Set the radio button option on the fields in the page layout
B.) Create a Visualforce page and use radio button controls
C.) Change the field type from picklist to radio button for the fields
D.) Use formula fields to display radio buttons in place of picklist fields

A

B.) Create a Visualforce page and use radio button controls

Raido button fields are not standard platform features, but they can be developed using Visualforce.

71
Q

The Admin of Cosmic Services added a Contact Account field to the Case search layout for the Service Agent profile and retained the default layout across other profiles. Which results can be expected from this setup chance? Choose 2

A.) All Users will see the Contact Account field in the global search, lookup search, and search results filters
B.) All Service Agents will see the Contact Account field in global search, lookup search, and search results filters
C.) All Users with profiles other than Service Agent will see the default layout fields
D.) All Service Agents will see the Contact Account field in global search only

A

B.) All Service Agents will see the Contact Account field in global search, lookup search, and search results filters
C.) All Users with profiles other than Service Agent will see the default layout fields

In LIghtning, search layouts are assigned through profiles, and all profiles are initially assigned to a default layout. If the default search layout was modified for a profile, the changes become visible to users with that profile only and do not apply to other profiles. Changes in a search layout such as removal/addition of fields will apply in global search, lookup search, list view and search results filters.

72
Q

A dev working for Cosmic Traders would like to create a custom Lightning App page in Lightning App Builder to meet a particular business requirement. Which of the following can be added to the Lightning page? Choose 2

A.) Primary Components
B.) Standard components
C.) Global actions
D.) Object-specific actions

A

B.) Standard components
C.) Global actions

Standard, custom and third-party components can be added to the LIghtning page. Global actions can be added via the Actions attribute of the LIghtning App page properties, which is only possible for this LIghtning page type. The other Lightning page types derive their actions from the object and global page layouts.

There are only standard, custom, and third-party LIghtning components. There are no “primary” components. Object-specific actions are added to the page layout of an object

73
Q

Cosmic Finance Solutions has recently switched to LIghtning. The Admin of the company would like to make use of LIghtning components to enhance the user experience. Which of the following can be created using the LIghtning App Builder? Choose 3

A.) Single-page apps
B.) Custom page layouts
C.) Custom record pages
D.) Custom home pages
E.) Lightning tabs
A

A.) Single-page apps
C.) Custom record pages
D.) Custom home pages

App pages, record pages, home pages, and email application panes can be built using Lightning App Builder

Page layouts can be created in the Object Manager page of an object. Lightning tabs can be created in the Tabs page in Setup.

74
Q

Helping Hands, a non-profile agency, does extensive interviews with students to determine their eligibility for room, board, and educational programs services available from the government. The Admin has created a Pausable Interview Flow to manage this. Helping Hands is transitioning from Classic to Lightning in three months. What’s the most efficient way for Admins to allow their case officers to resume their paused flows in LIghtning? CHoose 1

A.) Create a custom tab that allows case officers to see all of their paused flows in Lightning
B.) Train the case officers to switch to Classic to access their Paused Flows tab
C.) Create a custom Paused Flow related list on the Contact page layout
D.) Use the Paused Flow Home Page Component
E.) Create a link to the flow in Favorites

A

D.) Use the Paused Flow Home Page Component

Add the Paused Flow component to the home page assigned to the case workers profile. Creating a custom tab is possible, but then requires users to go to a new tab when their paused flow can simply appear as a list on their home page. Required users to switch between Lightning and Classic presents additional training and hinders any progress in transitioning the company off of Classic. Creating a link to the flow in Favorites is possible. Before long, the Favorites would get crowded and require regular maintenance by the user in order to remain useful to them.

75
Q

Global Sales Corp has 90 fields on the Account object in SFDC. The company has decided to boost employee productivity by showing the most commonly used fields at the top of the Account page. However, the set of most frequently used fields are different for the Sales, Service and Marketing profile users. Which of the following should be used to achieve this requirement? Choose 2

A.) Create different page layouts for Sales, Service and marketing
B.) Create different record types for Sales, Service and marketing
C.) Create different list views for Sales, Service and Marketing
D.) Create different roles for Sales, Service and marketing

A

A.) Create different page layouts for Sales, Service and marketing
B.) Create different record types for Sales, Service and marketing

Page layouts defined the order and layout of fields. An object can have multiple page layout can be assigned to a specific user profile via a record type.

Roles and list views have no impact on the fields displayed on a record detail page.

76
Q

Which lightning page types can be created in the Lightning App Builder? Choose 3

A.) Record Page
B.) Search page
C.) App Page
D.) Home Page
E.) List Page
A

A.) Record Page
C.) App Page
D.) Home Page

The types of Lightning pages that can be created in the LIghtning App Builder are App Page, Home Page, and Record Page. An Embedded Service Page type is also available.

There is neither a List Page nor a Search Page Lightning page type.