User Engagement Flashcards

1
Q

4 basic user engagement scenarios

A

Onboarding, Feature discovery and adoption, Troubleshooting help, deeper learning

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2
Q

User engagement components

A

Welcome mat - programmatic
Guidance center - declarative
prompts - Declarative
Popovers - Programmatic
Empty state - Programmatic
Field-level help - Declarative
Setup assistant - programmatic
Walkthrough - declarative

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3
Q

Types of prompts

A

Floating (9 positions)
Targeted (connect to a page element)
docked - stays in place, use for longer messages, embedded videos, use while working

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4
Q
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5
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