user centred design Flashcards
1
Q
user centred design
A
- aims to improve user experience of products
- international usability standard makes this likely (ISO13407)
2
Q
products should
A
- take full account of users and their environment
- involve users in design and development
- result of iterative process
- consider whole user process
- be developed by a multi skilled team
3
Q
advantages
A
- user feels listened to
- ensure product meets their needs
4
Q
disadvantages
A
- takes extra time to get customer feedback
- if focused only on one person could limit overall appeal to others
5
Q
primary research methods
A
- questionnaires
- surveys
- interviews
- designers going through user experiences
- focus groups
- product analysis
- anthropometric data
- observing use of product for ergonomic data
6
Q
secondary research products
A
- online
- books
- use existing research
- using other’s anthropometric data
