Use Your Influence For Good by Michelle Yanahan, CCMP - Changefit360

Question 1

What are the the most important Influence Characteristics in the workplace?

Answer 1

1. Likeability
2. Authenticity
3. Visibility
4. Subject Matter Expertise

Question 2

What are the link between organizational chart and influencers ?

Answer 2

People that have the influence are not seen on an organizational chart, not easily recognized in our general stakeholder analysis and are not the type that leaders and managers typically identify

Question 3

Why leaders and managers doesn’t identify the organizational influencers ?

Answer 3

Because they look for the ones that are some bandwidth and/or that have previous experiences in this role

Question 4

What are the 4 common Organizational Influencer Types according the Robert cross :

Answer 4

1. The mayor
2. The Bridge
3. The Energizer
4. The De Energizer

Question 5

For who do you look first if you don’t have enough time or resources ?

Answer 5

If you don’t have time or resources, you need to look the bridges type first

Question 6

What are the 2 characteristics of the mayor type ?

Answer 6

They know everyone and Their support brings others

Question 7

What are the 2 characteristics of the bridge type ?

Answer 7

They are the connective tissue and knit people together

Question 8

What are the 2 characteristics of the energizer type ?

Answer 8

They bring positive energy and are enthusiastic

Question 9

What are the 2 characteristics of the de energizer type ?

Answer 9

They tamp down enthusiasm and can voice objection & resistance

Question 10

Which question can you ask yourself to find “Mayors” ?

Answer 10

Who do you reach out to when you need to find someone within your organization?

Question 11

Which question can you ask yourself to find “Bridges” ?

Answer 11

Who do you turn to in order to understand how to connect people in order to get work done?

Question 12

Which question can you ask yourself to find “Energizer” ?

Answer 12

Who comes to mind when you think of positive change and/or lifting your spirits?

Question 13

Which question can you ask yourself to find “De Energizer” ?

Answer 13

Who often acts as devil’s advocate and/or raises objection(s)?

Question 14

14. Give 2 actions a Mayor can do to promote change :

Answer 14

1) Help Project Communications and Information Flow 2) Answer Stakeholder Questions

Question 15

15. Give 2 actions a Bridge can do to promote change :

Answer 15

1) Help to break down silos 2) Support impacted stakeholder 
groups by representing different opinions and concerns

Question 16

16. Give 2 actions a Energizer can do to promote change :

Answer 16

1) Communicate excitement about project and change 2) Remind people to see the glass half full and that change is not easy

Question 17

Give 2 actions a De Energizer can do to promote change :

Answer 17

1) Identify project risks 2) Support others by making their concerns visible