Use and selection of Online Systems

Question 1

VPN information

Answer 1

Is a “Direct Tunnel”, all connections are encrypted

Question 2

VPN example

Answer 2

NordVPN - Doesn’t track your data, encrypts your connection, doesn’t store logs

Question 3

Remote Desktop Technology

Answer 3

Allows you to take control of a computer remotely, device at both ends must have software

Question 4

Remote working tech needed

Answer 4

Laptop, Display, Internet, VoIP, Headphones, Microphone etc

Question 5

Productivity of working from home

Answer 5

2015 survey (23% would work from home longer, 77% said increased productivity at home)

Question 6

Online system choice factors

Answer 6

• Security (VPN use, HTTPS use)
• Cost
• Ease of use
• Connectivity

Question 7

Cost

Answer 7

Can be charged different ways (monthly/yearly), fees for extra users, costs for training and migration

Question 8

Ease of use

Answer 8

System needs to work with variety of devices

Question 9

Features that affect choice of online system

Answer 9

• Amount of storage space
• Number of users
• Level of technical support

These will also influence what features you need

Question 10

What connectivity is required?

Answer 10

• Fast connection required

- Reliable connection required

Question 11

Loss of connectivity

Answer 11

• Lose data
• Workers can switch to mobile broadband
• Users may have a cached local copy
  OR
• Software may save a cached copy until connection is restored