Untitled Deck Flashcards
Define the concept of Organisational Behaviour
Investigates the impact of individuals, groups, and structure on behaviour within organisations to apply knowledge and improve organisational effectiveness.
What people do in organisations and how their
behaviour and how their b
What is an organisation?
A consciously coordinated social unit composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.
What is the focus of Organisational Psychology?
Concerned with work organisations as systems involving individual employees and work groups, as well as structure and dynamics of organisations.
What does systematic study in Organisational Psychology involve?
Looks at relationships to attribute cause and effect, and making conclusions based on scientific evidence.
What are the fundamental consistencies in behaviour?
Certain fundamental consistencies underlie behaviour of individuals, which can be identified and modified to reflect individual differences.
What topics are covered in Organisational Behaviour?
- Motivation
- Leader behaviour and power
- Interpersonal communication
- Group structure and processes
- Learning, attitude development and perception
- Change processes
- Conflict
- Work design
- Work stress
What are the major building blocks of the OB Model?
- Inputs
- Processes
- Outcomes
What is the relationship between inputs, processes, and outcomes in the OB Model?
Inputs lead to processes, which lead to outcomes; thus, interrelationships occur at each level of analysis.
What are inputs in the context of the OB Model?
Variables like personality, group structure, and organisational culture that set the stage for what will occur in an organisation later.
What are processes in the OB Model?
Actions that individuals, groups, and organisations engage in as a result of inputs, leading to certain outcomes.
What are outcomes in the OB Model?
Key variables that you want to explain or predict and that are affected by other variables.
What are primary individual-level outcomes in OB?
- Attitudes and stress
- Task performance
- Organisational citizenship behaviour
- Withdrawal behaviour
Define attitudes in the context of individual-level outcomes.
Evaluations that employees make, which can be positive or negative.
What is task performance?
The combination of effectiveness and efficiency, contributing to organisational effectiveness.
What is Organisational Citizenship Behaviour (OCB)?
Discretionary behaviour that contributes to the psychological and social environment in the workplace.
What is withdrawal behaviour?
Actions that employees take to separate themselves from the organisation, such as absenteeism and turnover.
What is group cohesion?
The extent to which members of a group support and validate one another while at work.
What does group functioning refer to?
The quantity and quality of a group’s output working collaboratively.
True or False: Organisational Behaviour emphasizes behaviour related to jobs, work, absenteeism, and productivity.
True
Fill in the blank: Organisational Psychology is used to cover important facts and relationships to provide a base from which more accurate predictions of _______ can be made.
[behaviour]
