Unit 1 - part 2 Flashcards
What is productivity in an organisation?
Productivity is a combination of the effectiveness and efficiency of an organisation.
An organisation is productive if it achieves its goals by transforming inputs into outputs at the lowest cost.
How is survival defined in the context of an organisation?
Survival is the degree to which an organisation is able to exist and grow over the long term.
This can be determined by productivity and the degree of fit between the organisation and its environment.
What are the major dependent variables in the OB Model?
- Productivity
- Job satisfaction
- OCB
- Deviant work behaviour
- Absenteeism
- Turnover
These are what you aim to explain or predict through organizational behavior.
What are individual-level variables in the OB Model?
- Personal and biographical characteristics
- Personality traits
- Values and attitudes
- Perception, individual decision-making, learning and motivation
These characteristics influence individuals’ behaviour at work.
How does group-level behaviour differ from individual behaviour?
Individuals’ behaviour in groups differs from their behaviour when they are alone due to influence from the group.
Individuals are expected to exhibit the behaviour that the group considers to be acceptable.
What are organisational-level variables in the OB Model?
Organisational-level variables include the design of the formal organisation, organisation’s internal culture, and HR policies and practices.
These add formal structure to individual and group behaviour.
What are some environmental influences on organisations?
- Globalisation
- Work diversity
- Improving quality and productivity
- People skills
- Empowerment
- Coping with temporariness
- Innovation and ethics
These considerations may influence the organisation.
What skills are essential for managers in organisations?
- Technical skills
- Human skills
- Conceptual skills
Technical skills involve specialized knowledge, human skills involve working with people, and conceptual skills involve analyzing complex situations.
What are the four main management functions?
- Planning
- Organizing
- Leading
- Controlling
Each function plays a crucial role in achieving organisational goals.
What is the role of a manager as a figurehead?
The figurehead role is a symbolic head of the organisation.
This role involves representing the organisation in a ceremonial capacity.
What distinguishes successful managers from effective managers?
Successful managers focus on speed of promotion, while effective managers focus on performance, satisfaction, and commitment of employees.
Effective management is about quality rather than just advancement.
Fill in the blank: The process that includes defining goals, establishing strategy, and developing plans to coordinate activities is called _______.
[Planning]
True or False: Managers with good interpersonal skills are likely to make the workplace less pleasant.
False
Good interpersonal skills contribute to a more pleasant workplace.
What does the managerial role of a liaison involve?
The liaison role involves networking and maintaining contacts.
This role is part of the interpersonal roles managers play.
What are the main activities involved in traditional management?
- Decision-making
- Planning
- Controlling
These are foundational activities for effective management.
