Unsatisfactory Work Performance

Question 1

What are the objectives of the performance improvement process?

Answer 1

Correct identified work performance deficiencies and to achieve an acceptance level of performance by members

Question 2

Where are the standards for work performance found?

Answer 2

• Service governance
• Federal Statue
• Provincial Statute
• Municipal By-laws and Municipal Codes

Question 3

When job descriptions do not meet current needs or reflect the new responsibilities, Unit commanders shall ensure that revised draft job descriptions are forwarded to?

Answer 3

UC- Payroll and Benefit Administration

Question 4

Where can complaints of unsatisfactory work performance originate?

Answer 4

Externally or internally

Question 5

Special Review Process between UC and Officer to discuss…

Answer 5

Management practices and accommodation factors

Question 6

Part 2 - Special Review
Between UC, supervisor and officer is held to…

Answer 6

• develop a plan
•time frame for improvement
•explain possible ramifications if standards are not met

Question 7

What is the time frame for a special review?

Answer 7

90 days

Question 8

What are the increments for the Special Review additional review periods?

Answer 8

30 days

Question 9

Unsatisfactory work performance

Definition: means a failure to meet an established standard and may involve a single event or cumulative effect of a number of less serious events

Answer 9

Unsatisfactory work performance