Unit 6: Performance Appraisal Flashcards
WHat is the definition of Performance Appraisal?
Formal system assessing contribution of employees to company’s progress
what is the aim of perfomrance appraisal?
to improve company through the development of employees
Helps to make personnel-based admin decisions
- Remunerations
- Renovation of contract
- Moe from temporary > permanent contract
- Layoffs/promotions
Should you measure results or performance?
PERFORMANCE: bc results can be affected by other variables
What is a simple measure/crtieria?
An evluation
What is a multiple meausre/criteria?
When you add other measures to a simple (e.g evaluating workers manager & followers)
what is a composite measure/criteria
a global evaluations that uses multiple evaluations summed up
Which crtieria is the most accurate?
Composite
Should you measure traits or behaviours?
BEHAVIOURS because theyre adaptable but traits are stable
Should you measure peak or typical performance?
TYPICAL
Should you measure Intra- role or Extra-role behaviours?
BOTH
Intra are essential roles startes in job description
Extra-role behaviours are not necessary for the job but help to organisation to reach goals
between intra and extra-role bhevaiours - which should you measure first and why?
EXTRA
so employees understand that both are importance
Who measures performance?
Bosses
Superviusors
colleagues
emplpyees
subordinates
customers
users
suppliers
Wat is a 360 degree evaluation?
When the worker is being evaluatied by everyone (customers, boss, clients, supervisor etc)
What are the 2 ways of measure performance?
Objective
Subjective
outline objective measures of measuring performance?
quantitative, measurable
e.g. no. of production units per week. no. of errors
