UNIT 6: LO1 Challenge 1

Question 1

According to the Department of Health, what is the DEFINITION of Personalisation?

Answer 1

Every person who receives support, will have choice and control over the shape of that support in all care settings

Question 2

Which other ways can personalisation be described as?

Answer 2

Putting the individual at the centre of the process.
Recognising the individual’s strengths.
Recognising the individual’s preferences.

Question 3

What does personalisation mean to individuals?

Answer 3

Addressing needs
Control
Independence
Participation
Choice
Preferences
Meeting aspirations
Empowerment

Question 4

What are the KEY FEATURES of personalistaion?

Answer 4

Personal Budgets
Co-production
Choice and Control
Self-assessment of needs
Changing role of the professionals

Question 5

What are the 2 types of personal budgets?

Answer 5

Direct Payments

Managed Accounts

Question 6

What is a means-tested payment?

Answer 6

Payments based on an individual’s financial circumstances

Question 7

What is a support plan?

Answer 7

Document with day-day requirements and preferences for care

Question 8

What are social care outcomes?

Answer 8

The results of receiving care

Question 9

What does eligible mean?

Answer 9

To fit the criteria

Question 10

What is a local authority?

Answer 10

The governing body of a city, county or district.

Responsible for public services in a local area

Question 11

What is an authorised or nominated person?

Answer 11

Someone who acts on behalf of an individual to allocate their direct payment

Question 12

What does mental capacity mean?

Answer 12

Being able to make a reasoned decision by understanding information

Question 13

When might a person have direct payments?

Answer 13

individual or family wishes to have high levels of
choice and control
individual feels confident with managing money
individual is living independently
individual wants a service that local authority cannot
provide
individual wants to employ a personal assistant

Question 14

When might a person have a managed account?

Answer 14

individual has no family or support network
individual does not want to manage their personal
budget
individual has limited mental capacity

Question 15

How does a personal budget help towards personalistaion?

Answer 15

Empowerment - having control over own money.
Choice of what to spend it on.
More opportunities to socialise
Can have the support you want.
Can have a social life and build relationships
Independence

Question 16

What is a direct payment?

Answer 16

direct payment is when personal budget is paid

directly to an individual or their family

Question 17

What is a managed account?

Answer 17

managed account is when the local authority
manages a personal budget on behalf of individual
(in line with their wishes)

Question 18

What is a personal budget?

Answer 18

The amount of money an individual is awarded by the local authority to spend on the help they need to achieve what is important to them.

Question 19

What is co-production

Answer 19

Individuals receiving care are involved in designing and planning services, deciding about the allocation of resources, delivering services,

Question 20

Give an example of co-production in action

Answer 20

Social workers, carers AND the service user running a support group for other service users

Question 21

How does co-production help with personalisation?

Answer 21

Service user feels empowered
There is input from a service user so care should be more suited to other service users.
Individuals feel valued.
Individuals have their voices heard.

Question 22

What does empower mean?

Answer 22

To give somebody authority or control to do something

Question 23

What does choice and control mean?

Answer 23

Supporting and enabling individuals to make their own decisions about how and where care is provided.
Make decisions about the support they need.

Question 24

Give some example of individuals having choice and control

Answer 24

Choosing where to live
Choosing personal budgets
Deciding to have a personal assistant

Question 25

How do professionals help with choice and control?

Answer 25

Support an individual to make an assessment of their

own needs and provide them with information so that they are able to make an informed choice about the care they receive

Question 26

What is self-assessment of needs?

Answer 26

Where the individual is asked what care they think they need what they need help with

Question 27

What is a preventative measure?

Answer 27

Something you put in place to prevent injury

Question 28

What is a home adaptation?

Answer 28

Changes made in the home to make it safer

Question 29

What is a universal service?

Answer 29

Services available to anyone

Question 30

What does service-led mean?

Answer 30

Where an individual has to fit into traditional services

Question 31

How does self-assessment of needs help with personalisation?

Answer 31

An individual decides what support they need.

Raises self esteem

Question 32

What has changed about the role of the professional?

Answer 32

Listen rather than talk
Equal partner instead of being in control
Provide information and advice - not instructions

Question 33

How does the changing role of professionals help personalisation?

Answer 33

Service user feels empowered
Service user is able to make informed decisions
Service user feels like a part of a team

Question 34

What are the BENEFITS of personalisation?

Answer 34

Individuals gain and maintain control.
Individuals can remain in their own home when receiving care.
Inclusion in the community.
Improved information and guidance.
Improved quality of life, self esteem and socialisation

Question 35

What are the POSITIVE IMPACTS of personalisation?

Answer 35

Direct payments allow rapid access to care.
Inclusion in communities means people don’t have to go into residential care.
Remaining in own home makes individual feel comfortable and safe.
Access to info and guidance allows for better choices.
New opportunities are available as it can be paid for by individual.

Question 36

What are the CHALLENGES of personalisation?

Answer 36

Care is limited to budget.
Some services are limited to certain areas - difficult to access if live in remote location.
Worry about managing own budget.