UNIT 6: LO1 Challenge 1 Flashcards
According to the Department of Health, what is the DEFINITION of Personalisation?
Every person who receives support, will have choice and control over the shape of that support in all care settings
Which other ways can personalisation be described as?
Putting the individual at the centre of the process.
Recognising the individual’s strengths.
Recognising the individual’s preferences.
What does personalisation mean to individuals?
Addressing needs Control Independence Participation Choice Preferences Meeting aspirations Empowerment
What are the KEY FEATURES of personalistaion?
Personal Budgets Co-production Choice and Control Self-assessment of needs Changing role of the professionals
What are the 2 types of personal budgets?
Direct Payments
Managed Accounts
What is a means-tested payment?
Payments based on an individual’s financial circumstances
What is a support plan?
Document with day-day requirements and preferences for care
What are social care outcomes?
The results of receiving care
What does eligible mean?
To fit the criteria
What is a local authority?
The governing body of a city, county or district.
Responsible for public services in a local area
What is an authorised or nominated person?
Someone who acts on behalf of an individual to allocate their direct payment
What does mental capacity mean?
Being able to make a reasoned decision by understanding information
When might a person have direct payments?
individual or family wishes to have high levels of
choice and control
individual feels confident with managing money
individual is living independently
individual wants a service that local authority cannot
provide
individual wants to employ a personal assistant
When might a person have a managed account?
individual has no family or support network
individual does not want to manage their personal
budget
individual has limited mental capacity
How does a personal budget help towards personalistaion?
Empowerment - having control over own money.
Choice of what to spend it on.
More opportunities to socialise
Can have the support you want.
Can have a social life and build relationships
Independence
What is a direct payment?
direct payment is when personal budget is paid
directly to an individual or their family
What is a managed account?
managed account is when the local authority
manages a personal budget on behalf of individual
(in line with their wishes)
What is a personal budget?
The amount of money an individual is awarded by the local authority to spend on the help they need to achieve what is important to them.
What is co-production
Individuals receiving care are involved in designing and planning services, deciding about the allocation of resources, delivering services,
Give an example of co-production in action
Social workers, carers AND the service user running a support group for other service users
How does co-production help with personalisation?
Service user feels empowered
There is input from a service user so care should be more suited to other service users.
Individuals feel valued.
Individuals have their voices heard.
What does empower mean?
To give somebody authority or control to do something
What does choice and control mean?
Supporting and enabling individuals to make their own decisions about how and where care is provided.
Make decisions about the support they need.
Give some example of individuals having choice and control
Choosing where to live
Choosing personal budgets
Deciding to have a personal assistant
How do professionals help with choice and control?
Support an individual to make an assessment of their
own needs and provide them with information so that they are able to make an informed choice about the care they receive
What is self-assessment of needs?
Where the individual is asked what care they think they need what they need help with
What is a preventative measure?
Something you put in place to prevent injury
What is a home adaptation?
Changes made in the home to make it safer
What is a universal service?
Services available to anyone
What does service-led mean?
Where an individual has to fit into traditional services
How does self-assessment of needs help with personalisation?
An individual decides what support they need.
Raises self esteem
What has changed about the role of the professional?
Listen rather than talk
Equal partner instead of being in control
Provide information and advice - not instructions
How does the changing role of professionals help personalisation?
Service user feels empowered
Service user is able to make informed decisions
Service user feels like a part of a team
What are the BENEFITS of personalisation?
Individuals gain and maintain control.
Individuals can remain in their own home when receiving care.
Inclusion in the community.
Improved information and guidance.
Improved quality of life, self esteem and socialisation
What are the POSITIVE IMPACTS of personalisation?
Direct payments allow rapid access to care.
Inclusion in communities means people don’t have to go into residential care.
Remaining in own home makes individual feel comfortable and safe.
Access to info and guidance allows for better choices.
New opportunities are available as it can be paid for by individual.
What are the CHALLENGES of personalisation?
Care is limited to budget.
Some services are limited to certain areas - difficult to access if live in remote location.
Worry about managing own budget.
