Unit 6- Leadership and Influence

Question 1

Set direction, inspire others; influence relationship between two or more people who depend on each other to attain certain mutual goals in a group situation; establishing a clear vision that others will follow and providing tools to realize this vision

Answer 1

leadership

Question 2

Where does leadership powers come from(4)?

Answer 2

Due to perceived knowledge, personality, attractiveness, working relationships

Question 3

How do leaders inspire?

Answer 3

Through intrinsic processes and internal inspiration

Question 4

one with a position of power that oversees groups of people or tasks

Answer 4

manager

Question 5

Where does manager power come from?

Answer 5

appointed to role

Question 6

How do managers motivate?

Answer 6

Through external rewards and punishments

Question 7

Extent of which individuals believe circumstances and responses are within their control

Answer 7

locus of control

Question 8

people believe they control their own life

Answer 8

internal locus of control

Question 9

people attribute success/failure to outside influences

Answer 9

external locus of control

Question 10

7 core traits of successful leaders

Answer 10

drive
motivation
integrity
self-confidence
cognitive ability
knowledge of business
charisma

Question 11

other studies show what 6 traits of successful leaders

Answer 11

intelligence, integrity, extraversion, conscientiousness, openness, high self-esteem

Question 12

2 types of leader behaviors

Answer 12

consideration and initiating

Question 13

communication and respect; relationship behaviors

Answer 13

consideration

Question 14

planning, problem-solving, scheduling; task-related behaviors

Answer 14

initiating

Question 15

supervisory functions- planning, scheduling, coordinating work activities, providing resources

Answer 15

job-centered behaviors

Question 16

supporting employees

Answer 16

employee-centered behaviors

Question 17

leader evades or eludes, no active/passive position if problem arises

Answer 17

indifferent

Question 18

direct and dominant, expects results and takes control, rule-enforcing

Answer 18

controlling

Question 19

balance and compromise, endorses popular results but cautions unnecessary risk, tests opinions to ensure ongoing acceptability

Answer 19

status quo

Question 20

yield and comply- supports harmonious results, generates positivity and positive work aspects

Answer 20

accommodating

Question 21

contribute and commit; supports with involvement and commitment, explores all facts and views to reach shared understanding

Answer 21

sound

Question 22

Why is integrity important?

Answer 22

Values of leaders directly translates to values of organization; provides organization with stability, safety, and guidance

Question 23

Ability to influence the behavior of others to get what you want

Answer 23

Power

Question 24

The way individuals attempt to influence one another in organizations

Answer 24

influence tactics

Question 25

most frequently used influence tactic; uses facts, data, rational arguments to persuade others that one point of view is the best alternative

Answer 25

rational persuasion

Question 26

seldom used influence tactic- engages values, emotions, beliefs to gain support for courses of action

Answer 26

inspirational appeals

Question 27

Six sources of power used by leaders

Answer 27

``` legitimate coercive reward expert information referent ```

Question 28

Power comes from one's organizational role or position given by election, appointment, or hiring- followers widely recognize this power

Answer 28

legitimate

Question 29

power to grant a reward for employee in exchange for job performance

Answer 29

reward

Question 30

ability to take something away or punish by firing, denying privileges

Answer 30

Coercive

Question 31

power based on knowledge or special skill/experience; personal power

Answer 31

Expert

Question 32

Leader possesses knowledge that others need or want

Answer 32

Informational

Question 33

Power from being trusted or respected

Answer 33

Referent

Question 34

Six stages of design thinking

Answer 34

Empathize, define, ideate, prototype, test, implement

Question 35

Manner or approach of providing direction, implementing plans, motivating people

Answer 35

Leadership style

Question 36

Style that focuses on technical or task aspects of the job- employees know what is expected of them and have the tools to do their job

Answer 36

Task-oriented Style

Question 37

Style that focuses on workplace relationships; emphasizes interpersonal relationships and employee cooperation

Answer 37

People-Oriented Style

Question 38

Style where manager has decision-making power, quick decision-making, doesn't foster employee engagement or worker satisfaction

Answer 38

Autocratic Style

Question 39

Democratic style- decision-making is shared with group members, values individual interests and prospectives, team cohesion, more employee investment

Answer 39

participative style

Question 40

"hands-off" management, manager delegates tasks to others while providing little to no direction, leads to autonomy in employees

Answer 40

Laissez-faire

Question 41

Theories of effective leadership (2)

Answer 41

Transactional leadership | Transformational leadership

Question 42

Type of leadership there motivation comes from the arrangement of employees being rewarded for accomplishing goals or tasks

Answer 42

Transactional leadership

Question 43

Examples of transactional leadership

Answer 43

bonuses, money, performance bonuses

Question 44

Assumption of transactional leadership

Answer 44

assumes desires of the leader and employees is not the same- extrinsic motivation must be used

Question 45

Changing desires of the follower to match the desires of the leader; greater source of motivation to pursue the goal

Answer 45

Transformational leadership

Question 46

Components of transformational leadership (4)

Answer 46

Idealized influence inspirational motivation intellectual stimulation individualized consideration

Question 47

Leadership models behaviors and attitudes that subordinates choose to emulate

Answer 47

idealized influence

Question 48

leadership inspires a passionate vision among subordinates or in organization

Answer 48

inspirational motivation

Question 49

leadership recognizes intellect of subordinates and empowers their contributions

Answer 49

intellectual stimulation

Question 50

leadership takes time to learn about individual talents and puts them to good use

Answer 50

individualized consideration

Question 51

Style of leadership that changes from situation to situation; style and approach to diverse circumstances is adapted, balanced personal leadership style with followers level of maturity or preparedness

Answer 51

Situational Leadership

Question 52

4 Types of situational Leadership

Answer 52

1. Telling 2. Selling 3. Participating 4. Delegating

Question 53

Directive, authoritative approaches, leader makes decisions and tells employees what to do

Answer 53

Telling

Question 54

Leaders are decision-makers but they communicate and work to persuade employees rather than direct them

Answer 54

Selling

Question 55

Leaders work with the team members to make decisions together; leaders support, encourage, participate

Answer 55

Participating

Question 56

Leaders assigns decision-making responsibility to team-members but oversees their work

Answer 56

Delegating

Question 57

Levels of follower maturity

Answer 57

low competence, low commitment low competence, high commitment high competence, low commitment high competence, high commitment

Question 58

What determines appropriate leadership style a manager should use

Answer 58

situation and individual involved

Question 59

leadership style when employees have low abilities, low intrinsic motivation, little time for deadlines

Answer 59

autocratic situations

Question 60

leadership style when employees have high abilities, high intrinsic motivation, decisions are relevant to employees or the decision impacts a large number of people, such as organizational change

Answer 60

participative situations

Question 61

leadership style when delegating, high abilities, creative fields where team values its freedom, high achievement motivation

Answer 61

Laissez-faire