Unit-5: Organizing Flashcards

1
Q

Q: What is the purpose of control in management?

A

A: To ensure actions conform to plans by comparing actual performance with objectives and taking corrective actions.

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2
Q

Q: How is control related to planning?

A

A: Control evaluates the implementation of plans and ensures their achievement, making it closely tied to planning.

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3
Q

Q: What is forward-looking control?

A

A: A proactive control system that predicts deviations and corrects them in advance.

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4
Q

Q: What is a flexible control system?

A

A: A system that adapts to new developments and dynamic work environments.

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5
Q

Q: Define control in the context of management.

A

A: Control is the process of measuring and correcting subordinate performance to ensure organizational goals are met.

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6
Q

Q: Name two prerequisites of an effective control system.

A

A: Effective planning and a clear organizational structure.

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7
Q

Q: What are the essential features of a good control system?

A

A: Flexibility, objectivity, cost-effectiveness, timely reporting, and forward-looking nature.

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8
Q

Q: Why is control described as a dynamic process?

A

A: Because it constantly adapts to changes in the environment and organizational needs.

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9
Q

Q: What are the three types of control based on timing?

A

A: Preliminary control, concurrent control, and feedback control.

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10
Q

Q: What does preliminary control focus on?

A

A: It focuses on planning and resource allocation before the process begins.

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11
Q

Q: How does concurrent control differ from feedback control?

A

A: Concurrent control monitors ongoing operations, while feedback control evaluates results after completion.

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12
Q

Q: What is strategic control?

A

A: A type of control that ensures long-term alignment with organizational mission and goals.

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13
Q

Q: Name the four levers in Simons’ Levers of Control.

A

A: Belief systems, boundary systems, diagnostic control systems, and interactive control systems.

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14
Q

Q: What are the steps in the process of control?

A

A: Establishing standards, measuring performance, comparing actual vs. standard performance, and corrective actions.

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15
Q

Q: Why is performance measurement critical in the control process?

A

A: It helps identify deviations and assess if corrective actions are needed.

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16
Q

Q: What is the purpose of corrective actions in control?

A

A: To address deviations and realign performance with set standards.

17
Q

Q: Mention three uses of control in organizations.

A

A: Standardizing performance, conserving resources, and measuring job performance.

18
Q

Q: How does control help in resource optimization?

A

A: By ensuring efficient allocation and utilization of resources, reducing waste.

19
Q

Q: What is one way control facilitates coordination?

A

A: By keeping various plans and programs in balance through tools like master budgets and policy manuals.

20
Q

Q: How does control motivate personnel?

A

A: Through promotions, rewards, profit-sharing, and recognition of achievements.

21
Q

Q: What are some shortcomings of control systems?

A

A: Lack of satisfactory standards, measurement imperfections, limited corrective actions, and human resistance.

22
Q

Q: Why might people resist control measures?

A

A: They may perceive them as restrictive or interfering with their autonomy.

23
Q

Q: What is a control chart used for?

A

A: To present variance data over time and identify when performance deviates from set limits.

24
Q

Q: What does a Gantt chart represent?

A

A: The progress of a project against its time frame, helping with scheduling.

25
Q

Q: What is PERT, and how is it used in control?

A

A: Program Evaluation and Review Technique (PERT) is used to plan and manage tasks by evaluating their timelines and dependencies.

26
Q

Q: What are control ratios, and why are they important?

A

A: Metrics like efficiency, productivity, and profitability that assess performance and inform decision-making.

27
Q

Q: What is functional task analysis?

A

A: It breaks down functions or activities to ensure all operations are performed effectively.

28
Q

Q: How does budgetary control assist in management?

A

A: By setting financial benchmarks that help monitor and evaluate performance.

29
Q

Q: What do manufacturing control systems focus on?

A

A: They are tailored to production modes and organizational culture to ensure efficiency.

30
Q

Q: What is the role of management control systems?

A

A: To gather and use information for evaluating human, physical, and financial resources.

31
Q

Q: What is the difference between control and supervision?

A

A: Control is comprehensive, involving evaluation and correction, while supervision is a part of control focused on monitoring tasks.

32
Q

Q: Why must a control system be economical?

A

A: Its cost should be justified by the benefits it provides in achieving organizational goals.

33
Q

Q: How do control systems enable decentralization?

A

A: By setting limits on delegated authority and providing tools like policy directives and internal audits.

34
Q

Q: What makes an ideal control system forward-looking?

A

A: Its ability to predict and prevent potential deviations before they occur.

35
Q

Q: How does control influence future planning?

A

A: By providing insights from current performance that shape forecasts and standards for upcoming activities.