Unit 5 Flashcards

1
Q

What is the definition of marketing

A

The process of identifying and fulfilling customers needs at a profit

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2
Q

What are the effects of satisfying customers needs effectively

A

Increase in sales,
Able to select correct market mix
Avoid costly mistakes
Compete better with other firms

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3
Q

What is the process of marketing

A

Customers needs
Market research
Product development
Pricing
Promotion
Place

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4
Q

What does fulfilling customers needs lead to

A

Increase in sales
Avoid mistakes
Filling a gap

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5
Q

What are some different market segments

A

Gender
Age
Lifestyle
Income
Ethnicity
Region

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6
Q

What does selecting your target market allow for your business to do

A

Develop target market
Specialisation
Opportunity cost

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7
Q

Drawbacks of segmentation are

A

Development costs
Promotional costs
Stock holding costs
Extensive market research

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8
Q

What is Price skimming

A

when the price of a product is set very high to recoup high r&d costs

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9
Q

What is Price penetration

A

A business sets a low price for a product to gain good market share quickly

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10
Q

What is Competitive pricing

A

where the prices charged by competitors are taken into account

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11
Q

What is loss leader

A

Its a product that is deliberately sold for less than it costs to attract customers

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12
Q

What is cost plus

A

Adding a fixed amount/percentage to the cost of making a product

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13
Q

Why would a business complete market research

A

Find a gap in the market, improve decision making (reduce risk)

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14
Q

What is Qualitative data

A

Interviews and focus groups, peoples opinions

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15
Q

What are the pros of Qualitative data

A

Its super in depth and gives more than just numbers

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16
Q

What are the cons of Qualitative data

A

Slow, Difficult makes it harder to make decisions

17
Q

What is Quantitative data

A

Sales, figures, numbers and stats

18
Q

What are the pros of Quantitative data

A

Easy, Quick, Fast, Stats

19
Q

What are the cons of Quantitative data

A

Narrow/closed questions, unhelpful

20
Q

What are the steps product development process

A

Concept,
Research,
Analysis,
Develop,
Launch,

21
Q

Why is it important to develop new products

A

Shows brand as innovative
You can protect the new product via legal means
More profit due to higher prices

22
Q

What are some examples of extension strategies

A

Target new market ( people)
New market (country)
New packaging
New design
new features
Cheaper price
New campaign

23
Q

What is an extension strategy

A

method for a business to increase sales when in a saturated market

24
Q

What are the section of a product development

A

R+D, Launch, Mature, Saturation, Decline/Extension start + decline

25
Q

What are the properties of a cash cow in the Boston matrix

A

High market share
Low Market growth

26
Q

What are the properties of a dog in the Boston matrix

A

Low market share
Low Market growth

27
Q

What are the properties of a star in the Boston matrix

A

High market share
High Market growth

28
Q

What are the properties of a question mark in the Boston matrix

A

Low market share
High Market growth

29
Q

What is PESTLE

A

Political, Economical, Social, Technology, Law, Environment, any external factors effecting the business