Unit 4 Flashcards
What is an organisational structure
The way in which a business arranges itself to carry out its activities
What is a line manager
It is an employees immediate boss
What is span of control
Number of employees someone manages
What is chain of command
Line of authority within a business along which communication is passed
What is delayering
Removing one or more levels of hierarchy from a businesses structure
What is delegation
Passing down authority to someone below you
What is Decentralisation
Employees working in different branches or departments have more authority to make decisions
Advantages of Decentralisation
Reduce pressure
Motivate Employee
Better decisions
Faster Desicions
Disadvantages of Decentralisation
All employee must understand goals
Training may be needed
Communication is vital
What is centralisation
Small number of senior managers make all descions
What is centralisation
Small number of senior managers make all descions
What is diversification
Occurs when a business starts selling new products
What is retention
It is the proportion of the workforce that remain with the business for a long time
What is recruitment
Process of finding new employees
What is Selection
Process of choosing the right employee from the applicants
What is Internal recruitment
This is when someone from inside the business takes the role
What is external recruitment
When someone from outside the business takes the role
What are the stages in recruitment
Identify gap
Job analysis
Job description
Job advertisement
Applicants
Choose
What is a job description
It is a document stating info about the duties and tasks that make up the job
What is a person Spec
it says the skills required for a job/ for a role
What is a CV
It provides info about the applicant, qualifications, history, interests, references
What is Full time employee
When an employee works a number of hours equal to the working week
What is part time
Works for fewer hours then the working week
What is job share
Whenb two or more emplyees share teh same responsiblilities of a single job
What is a zero hour contract
It allows employers to hire staff without guaranteeing hours of work
What is motviating/motivation
Range of factors which influence peoples behaviour and actions
What are some Non-financial motivation methods
Job enrichment, (making it challenging)
Training,
Fringe benefits, (insurance, company car…)
Management style
Job Enlargement
What are some financial ways of motivating staff
Salaries (anual)
Wages (weekly)
Piecework
Commission
Profit share
What are the pros of having a good organisational structure
Clear chain of command (Knows who is your boss)
Clear span of control (Know who to report to)
Clarifies role (Clear responsibilities)
What is one benefits of having induction training
new employees become more productive quicker - learn systems at start
Employment laws
Pay
Recruitment
Health and safety
discrimnation
