Unit 4.3 - Motivation

Question 1

Reasons for motivated staff (5)

Answer 1

Productive 
Motivated
High retention
Lower costs on recruitment and training
Reputation as an employer

Question 2

Define financial motivation

Answer 2

When money is giving to the employee to make them work harder

Question 3

Describe the different types of monetary motivation (4)

Answer 3

Time rate (hourly wage) - paid for the hours worked
Piece rate - paid for how much you produce
Salary - fixed amount paid monthly
Commission - paid to sales staff for selling a percentage of the value of the sale
Profit sharing - employee given a percentage of the company’s profits

Question 4

Benefits of monetary motivation (1)

Answer 4

Can calculate costs easier

Question 5

Costs of monetary motivation (1)

Answer 5

Isn’t linked to performance doesn’t make them work harder

Question 6

Identify the different types of non-monetary motivation (6)

Answer 6

Training 
Management styles
Job rotation
Job variety
Praise
Fringe benefits - company car, staff discount, health insurance etc

Question 7

Describe the different management styles (4)

Answer 7

Authoritarian (autocratic) - managers make decisions
Paternalistic - managers make decision but after staff consultation
Democratic - managers allow the workforce some influence over decisions
Laissez-faire - managers allow workers do what they think is right