Unit 2.1 - Technology Flashcards
1
Q
Technology has changed the way businesses operate (4)
A
Faster processes
Better/ quicker communication
Lower costs - tasks less time consuming (LR)
Expensive - equipment, training, new skilled staff (SR)
2
Q
Define e-commerce
A
Buying and selling online
3
Q
Benefits of e-commerce (3)
A
Access to wider markets
Improved customer experience
Generate more sales
4
Q
Costs of e-commerce (3)
A
Larger distribution network - expense
Employ IT specialists
Adapt websites - update
5
Q
Firms communicate digitally with stakeholders (6)
A
Social media Websites Email Mobile apps Live chats Video calls
