Unit 4 Outcome 1a Flashcards
What is human resource management?
This is the function responsible for the efficient and effective management of of the relationship between the employees and the organisation. It includes recruitment, maintenance and termination of the employees.
The connection between the human resources function and business objectives.
Human resources management is related to wider business objectives in that without employees, organisations can’t achieve their objectives. The effective and efficient management of these human resources is therefore vital to the achievement of these corporate objectives.
How can the human resources management function help to achieve business objectives?
In large scale organisations thee needs to be a balance between making a profit and satisfying shareholders with a regard for the wellbeing of employees. This can be achieved through motivating employees, this could lead to an increase in productivity which should keep costs to a minimum so the organisation can compete with other organisations and achieve the objectives of the organisation.
Human resources management and POLC.
. Planning - establishing HR objectives and a process for how these will be achieved.
. Organising - ensuring the right employees are matched with the right tasks, and by offering training and support programs for staff.
. Leading - motivating and inspiring staff to achieve objectives organisational objectives. Financial awards, recognition and promotion are some of the strategies that can be used to motivate staff.
. Controlling - establishing measures to monitor employee performance.
What do employee’s expect from organisations?
. Honest and fair treatment . A clean and safe working environment . Opportunities for training, development and promotion . Constructive feedback . A sense of satisfaction . Correct payment . A secure but flexible work arrangement . A workplace free of abuse, harassment and discrimination
What do organisation’s expect of employees?
. Be committed to their job . Be punctual . Follow reasonable requests . Work corporately in teams . Provide excellent customer service . Complete projects on time . Act honestly and fairly
What are the main employee expectations?
Employee expectations refer to the specific elements of work wanted by an organisations workforce. They include: . Conditions of employment . Work-life balance . Occupational Health and Safety . Job security
Explain the following employee expectation: Conditions of employment
This refers to what an employee receives on return for the work they agree to complete. Some basic conditions include the number of expected hours, leave entitlements and redundancy pay. This is agreed upon in the beginning of employment.
What do basic conditions of employment include?
. The number of hours an employee is expected to work
. Annual leave entitlements such as sick leave and long services leave
. Public holidays
. Other entitlements such as redundancy pay
. Flexible working conditions - job sharing, work-from-home, flexitime, maxiflex
What is flexitime?
When an employee nominates starting and finishing times to suit their needs.
What is maxitime?
When an employee builds up sufficient hours or overtime to take more time off.
Explain the following employee expectation: Work-life balance.
This is the right amount of time between work and life away from work such as leisure, family and other personal pursuits, and may involve time off, childcare facilities and flexible working conditions.
Explain the following employee expectation: Occupational Health and Safety
This refers to the responsibility the employer has to ensure the workplace is safe for employees and that steps are taken to minimise harm. Employees expect to work in a safe and healthy environment. This includes having appropriate training to ensure they know how to work safely.
What is a human resources manager?
They coordinate all the activities involved in acquiring, developing, maintaining and terminating employee’s from an organisation’s human resources. A human resource manager is part of middle management.
OH&S continuation.
It is supported by government policies and laws. Th Human Resources manager must have OH&S policies to protect their staff. If OH&S issues arise, employees expect management to communicate clearly and immediately to minimise danger.
What is the work (occupational) health and safety legislation?
. Work Health and Safety ACT 2011
. This act provides a nationally consistent framework to ensure the health and safety of workers.
. In Victoria, workplaces need to comply with Victoria’s OH&S laws, including the Occupational Health and Safety Act 2004
Explain the following employee expectation: Job Security
This is the belief that the employee will not lose their job. This can impact on the way the employee feels about their workplace. Job security can no longer be taken for granted.
What is motivation?
This is what drives a person to apply individual effort over a sustainable period of time. HR managers need to go through a process of ensuring that there is continuing commitment to a common set of goals or single goal.
Motivation for a human resource manager.
They must understand what motivates employees and also support along with advise front line in their endeavours to achieve this.
How can a human resource manager motivate employees?
By having a rewards system, appropriate management style, positive corporate culture and the organisation is structured to allow for employees to work to their optimum level.