Unit 4 - AOS2 Implementing Change (Chapter 5) Flashcards
Change management
Is the process of implementing approaches that prepares an organisation undergoing a transformation
Leadership in Change Management
Is the ability to positively influence and motivate employees towards achieving business objectives during transformation
Leadership in Change Movement
- Build a share vision
- Provide ongoing communication
- Provide ongoing support
Staff Training ( Management Strategies)
Is a business equipping employees with the knowledge and skills required to perform work tasks. Staff training can be used to increase the quality, productivity and safety of a business.
Staff Motivation
Is managers implementing strategies that seek to drive employees to work towards the achievement of business objectives.
Change in Management Styles or Skills
Is managers altering their way of directing and interacting with staff. As management style and skills directly influence staff engagement and coordination of staff and business activities, changes can be made to improve employee morale as well as the efficiency of tasks.
Increased Investment in Technology
Increased investment in technology is the implementation of automated and computerised processes for production and operations. Investment in technology can improve business productivity, market share and profitability.
Improving Quality in Production
Improving quality in production is the implementation of processes that increase the perceived value of a product or service. The use of these strategies enables businesses to meet customer needs, remain competitive in the market and increase efficiency in production.
Initiating Lean Production Techniques
Initiating lean production techniques (or lean management) is adopting approaches
that reduce waste in production while increasing the value of goods to the customer.
Cost Cutting
Cost cutting is the process of reducing business expenses.
Redeployment of Resources
Is the reallocation of natural, labour and capital materials to different areas of the business to improve their effectiveness and productivity.
Labour Resources
Are the mental and physical abilities of workers that can be used to produce goods and services. Types of labour
resources can include production line workers, data analysts and human resource employees
Capital Resources
Are man-made goods used in the production of
final goods and services. These may include, machinery, vehicles
or tools.
Natural Resources
Are Raw materials that are used in the production of goods and services. These include resources such as land, water or coal
New Locations
A business builds new business opportunities by opening new branches or outlets in new locations.
Online Sales
A business can potentially increase their domestic and global sales by selling their products online.
Differentiation
A business can gain new business opportunities domestically by differentiating their products or services. Differentiation is the strategy of offering unique products or services that meet the needs of customers that are currently unmet or under served.
Exporting
Is a specific method a business can use to grow globally. Instead of opening new overseas locations, the goods or services can be sold through local distributors and retailers
Tariffs
Are taxes that have to be paid to a government for particular imports or exports.
Tariffs
Are taxes that have to be paid to a government for particular imports or exports
Quotas
Are the limitations on the number of particular product that can be imported or exported into a country. Quotas are usually set by a country’s government.
Learning Organisation
Is a business that facilitates the growth of its members and continuously transforms itself to adapt to changing environments
System Thinking
Is the ability to understand the interrelationships between different areas of a business
Mental Models
Is challenging the pre existing assumptions and beliefs that people have about a business and its practices
