UNIT 3: company structure Flashcards

1
Q

Organizational structure

A

the levels of management and division of responsibilities within an organization

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2
Q

Hierarchy

A

the levels of management in any organization, from the highest to the lowest. A level of hierarchy refers to managers and supervisors, other employees who are given a similar level of responsibility in an organization

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3
Q

Chain of command

A

the structure in an organization which allows instructions to be passed down from senior management to lower levels of management

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4
Q

Span of control

A

the number of subordinates working directly under a manager

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5
Q

Directors

A

Senior manager who lead a particular department or division of a business

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6
Q

Line managers

A

people who have responsibility for people below them in the hierarchy of an organization

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7
Q

Supervisors

A

junior managers who have direct control over the employees below them in the organizational structure

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8
Q

Staff managers

A

specialists who provide support, information and astestance to line managers

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9
Q

Delegation

A

giving a subordinate the authority to perform a particular task

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10
Q

Decentralization

A

taking decision away from the centre of an organization- way from the head office

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11
Q

autonomous

A

independent, able to take decisions without consulting someone at the same level or higher in the chem of command

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12
Q

Outsourcing

A

the process of paying to have part of a company’s work done by another company

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13
Q

Recession

A

a period when the economy of a country is not successful and conditions for business are bad.

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14
Q

line authority

A

the power to give instructions to people at the level below in the chain of command

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15
Q

to report to

A

to be responsible to someone and to take instructions from them

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16
Q

to delegate

A

to give someone else responsibility for doing something instead of you

17
Q

Production department

A

a factory working at full capacity, a standard product without optional features, machines that give the possibility of making various different products

18
Q

Delegate

A

a person chosen or elected by a group to speak, vote, etc. for them, especially at a meeting.

19
Q

Segment

A

one of the smaller groups or amounts that a larger group or amount can be divided into.

20
Q

Assign

A

to give a particular job or piece of work to someone.

21
Q

Finance department

A

a strong cash balance, high-profit margins, low research and development spending, self-financing (using retained earnings rather than borrowing)

22
Q

Marketing department

A

a large advertising budget, a large sales force eaming high commission, a strong market share for new products, generous credit facilities for customers, large inventories to make sure that products are available

23
Q

what is an organizational structure?

A

the levels of management and division of responsibilities within an organization

24
Q

define a chain of command

A

the structure in an org which allows instructions to be passed down from senior management to lower level of management

25
what is the main advantage of a chain of command?
- All people in the org know what decisions they are able to make, who their line manager is (to whom they report), and who their immediate subordinates are (over whom they have line authority and can give instructions to
26
describe briefly a functional organizational structure
a functional structure includes specialized production, finance, marketing, sales, and human resources departments
27
In what ways can dividing a business functionally cause problem?
People are often more concerned with the success of their own department than that of the company as a whole, so there are conflicts between departments over what the objectives are
28
Describe briefly a matrix organization
In a matrix organization, people report to more than one superior. President and R&D manufacturing, marketing, HR, finance, and procurement departments and have managers product
29
What is the potential disadvantage of matrix management systems?
Matrices involving several departments can become quite complex, making decisions is sometimes difficult.
30
What is centralisation?
Want to keep as much control over their business as possible
31
Why is it not usually possible to organize a large organization in a single hierarchy?
the activities of most organizations are too complicated to be organized in a single hierarchy
32
What factors might lead companies to flatten their hierarchy?
- people at lower levels can't take important decisions, but have to pass on responsibility to their boss - The desire to save money and make decision making easier; - The use of IT (information technology); - The need to reduce costs during a recession
33
Under what circumstances might teams not be effective?
If they do not have a strong leader, and need to make a lot of decisions