Unit 3 Flashcards
Types of marketing objectives
- Sales volume and sales value
- Market size
- Market and sales growth
- Brand loyalty
The value of setting a marketing objective
- Target setting that allows a sense of direction
- Employee engagement and motivation
- Evaluating the performance of a business
Internal influences of marketing objectives and decisions
-Finance: the budget given to use for marketing
-Production capacity: must be physically possible to achieve targets.
Human resources: market growth may depend on the skill of the workforce
-Nature of growth: innovative products are more incline to a scope of growth
external influences on marketing objectives
-Market and competition: Varies on the state of the market and competitors
- Economic factors: The economic cycle, interests rate which may affect consumer spending
-Social factors: Consumer taste change overtime
-Ethics: Consumers are more woke
- Technology: Affects the way a business both produces and sells.
The value of sampling
- Samples represent the whole target market due to the principle being the larger the sample the more accurate it will be.
Ways sampling can be collected
- Random sampling: where each member of the public has an equal chance of being selected
- Stratified random sampling: Separates the population into segments.
- Quota sampling: Splits the population into a number of groups that share characteristics. More efficient
Factors influencing choice of sampling
- Pricing policies
-Product design
-Types of promotion - Target customers
Extrapolation
Uses known data to predict the future.
By using past sales it may be possible to predict future sales by a trend line
Treat with caution with industires such as fashion and technology
The value of technology in marketing decision making
- Provides faster communication
- Makes forecasting easier
-Enables targeted sales messages - However, relies on having correct data in the first place
Market mapping
- Enables a business to identify the position of its product in the relevant market.
- Main features include price and quality
Market segmentation
Dividing the market in sub-markets with each of its own customer characteristics
Mass markets
- Business must produce on a large scale
- Need to be price competitive
- Have a strong USP
The marketing mix (7Ps)
The 4 ps included : Price, Product, Place, Promotion
The extended mix: People, process and the physical environment
Factors to consider when designing a marketing mix
- Technology
- Finance
- Market research
- Nature of the product
Influences on new product development
-Technology: Firms use technological advances for basis of development to meet the demands of a consumer fully.
-Competitors actions: A competitor product or service may be better which in turn will encourage the business to inspire to be better
- The entrepreneurial skills of managers and owners: The skill of being able to create new ideas that fit the customer needs.