Unit 3 Flashcards

1
Q

Organizational behavior management: _____

A

Behavior-analytic interventions applied to employee performance and well-being

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2
Q

Performance management: _____

A

Using behavioral principles to manage individual employees and groups of employees

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3
Q

Feedback: _____

A

Information about performance aimed at improving future performance

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4
Q

Acquisition feedback helps a learner…

A

Acquire a new skill

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5
Q

Ongoing feedback is for…

A

Impacting behavior already in one’s repertoire

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6
Q

Positive feedback is used to…

A

Increase or maintain appropriate behavior

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7
Q

Corrective feedback is used to…

A

Reduce errors or undesirable behavior

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8
Q

Rewards and incentives are…

A

Items or events designed to increase behavior

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9
Q

A reward is delivered…

A

Long after the behavior has occurred

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10
Q

Time-based schedule: _____

A

Stimulus added or removed independent of responding

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11
Q

An incentive is an item or event delivered…

A

Contingent upon performance

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12
Q

Lotteries: _____

A

A drawing of tickets earned for specific performance with 1 or more winners

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13
Q

Supervisor self-monitoring: _____

A

Supervisors monitor the effects of their own performance

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14
Q

Mentoring: _____

A

Developing professionals after initial training

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15
Q

Professional development program are…

A

Tailored plan to address specific goals

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16
Q

Professional development facilitates the…

A

Mentoring process

17
Q

OBM is a sub-discipline of: _____

18
Q

Performance management is a specialization of: _____

19
Q

Types of feedback based on current repertoire (2): _____

A

1) Acquisition feedback

2) Ongoing feedback

20
Q

Types of feedback based on the response (2): _____

A

1) Positive feedback

2) Corrective feedback

21
Q

Feedback modalities (3): _____

A

1) Vocal
2) Written
3) Graphic

22
Q

Enhancing feedback effectiveness (BR)

A

Build rapport

23
Q

Enhancing feedback effectiveness (OEQ)

A

Open-ended questions

24
Q

Enhancing feedback effectiveness (SoI)

A

Statements of interest

25
Enhancing feedback effectiveness (CE)
Continue efforts
26
Functions of feedback (4): _____
1) Reinforcement 2) Punishment 3) Antecedent 4) Rules
27
Self-monitoring is a technique of: _____
Self-management
28
Noncontingent reinforcement (NCR) AKA: _____
Time-based schedule
29
Example of incentive: _____
Money