unit 2 learning aim A Flashcards
1
Q
what is the role of a health care assistant?
A
- make sure patients are as comfortable as possible
- act under instructions
- only called health care assistants in a professional setting, called domiciliary care setting in the home
2
Q
what are the responsibilities of a health care assistant?
A
- wash and dress service users
- serve meals and feed users
- help move people around
- make beds
- make them feel more comfortable
- monitor conditions
3
Q
what may a health care professional have to do in a GP practice?
A
- sterilize equipment
- do general health checks
- restock consulting room
- take blood samples
- carry out health promotion work
4
Q
what is the role of a social worker?
A
Social workers work with their patients to help them come up with solutions to their problems. This can include protecting the vulnerable from harm and helping people live independently. They work with their clients families as well as their families.
5
Q
what are the responsibilities of a social worker?
A
Protecting their vulnerable patients from harm or abuse
Inspecting childminders and daycares
Maintain client files and information
Enhancing the wellbeing of their patients
Promoting human rights
Reviewing patients situations
6
Q
who are social workers monitored by?
A
the HCPC, which is also known as the Health Care Professions Council
7
Q
what is the role of an occupational therapist?
A
The role of occupational therapist is making changes to a person’s home, workplace and lifestyle to help them live as comfortably and independently as possible.
8
Q
what are the responsibilities of an occupational therapist?
A
- Evaluating a patient’s conditions and needs
- Developing treatment plans
- Recommending products that can help an individual live more independently
- Assessing a home or work environment
- Recommending changes that can take place
9
Q
who monitors occupational therapists ?
A
The health and care professionals council
10
Q
what is the role of a doctor?
A
- ensure safety and care of patients
- looking after the general health of a patient
- treat and diagnose patients
11
Q
what are the responsibilities of a doctor?
A
- meet patients and discuss treatments
- make referralls
- treat all patients with dignity
- keep all information private and confidential
12
Q
who are doctors monitored by ?
A
the GMC ( general medical council)
13
Q
what is the role of a care manager?
A
- oversee the general running of care homes
- make sure that all patients are being treated to feel comfrotable and respected
14
Q
what are the responsibilities of a care manager?
A
- Recruiting and managing staff
- managing budgets
- ensure that the patients are greeted with high quality care
- responding to messages
15
Q
who are care managers monitored by?
A
the CQC ( care quality commisions)
16
Q
what is the role of a youth worker?
A
- ensure the safety of young people
- bulid professional relationships to ensure that young people are leading fulfilling relationships and lives
- help children build life skills
17
Q
what are the responsibilities of a youth worker?
A
- plan, organise and host community projects
- worth with and / or manage staff and volunteers
- help young people establish boundaries
- assess and develop plans to help improve the lives of young people eg anti smoking programs
- setting targets for improvement
18
Q
what is the role of an adult nurse ?
A
assessing, plan, coordinating and managing care for their patients, while working closely with other health and social care professionals plus members of the care team
19
Q
what is the role of a children’s nurse?
A
Children’s nurses care for sick, injured or disabled children and young people. They provide comfort and reassurance to patients and their parents or carers in difficult or stressful circumstances.
20
Q
what is the role a mental health nurse?
A
a mental health nurse’s role is to look after those who are diagnosed with a mental health condition and keep them as safe as possible while also building trusting, professional relationships
21
Q
what is the role of a learning disability nurse ?
A
provide specialist healthcare and support to people with a learning disability, as well as their families and staff teams, to help them live a fulfilling life.
22
Q
what is the responsibilities of an adult nurse?
A
- observe patients and assess their needs
- plan and deliver the most appropriate care for them, and evaluate the results
- Building a trusting relationship with each patient
- write patient care plans
- implement plans for tasks such as preparing patients for operations, treating wounds and monitoring pulse
23
Q
what is the responsibilities of a childs nurse?
A
- work with doctors to assess what a child needs if they are ill, injured or have a disability.
- decide what level of nursing care is required.
- give injections and medication, treat wounds and use medical equipment.
- observe and interpret a child’s behaviour to monitor how well their treatment is working.
24
Q
what are the responsibilities of a mental health nurse?
A
- Assess patients by discussing their mental health conditions with them.
- Provide treatment to patients and ensure medications are correctly administered.
- Work to understand the source of patients’ disorders.
-Conduct one-on-one therapy sessions. - Prepare patients’ records and maintain them effectively.
25
what are the responsibilities of a learning disability nurse?
- improving or maintaining a person’s physical and mental health
- reducing barriers to them living an independent life
-supporting the person in living a fulfilling life
26
what is the role of a midwife?
provide pre adn post natal care for those carrying children they have a wide role that includes many repsonsibilities
27
what are the responsibilities of a midwife?
provide full antenatal care, including parenting classes, clinical examinations and screening
identify high risk pregnancies
monitor women and support them during labour and the birthing process
teach new and expectant mothers how to feed, care for and bathe their babies
28
what are policies?
detailed descriptions of the approach and often the specific procedures that should be followed when caring for a client
29
what are procedures ?
written instructions that outline the expected and required routines that care staff must follow in specific situations for example reporting accidents or administering medicines, in order to implement agreed policies
30
what are some examples of policies that might have to be followed in certain circumstances?
- health and safety
- equality and diversity
-medication
-safeguarding
- disclosing and barring service (DBS)
- death of residents procedures
- complaints policy
31
why are there so many specific strategies for those recovering from illness?
the precise support needed will depnd on the service user's condition and also their wider personal and social needs
32
what is the procedure for prescribing medication ?
- traditionally a doctor role but an increasing number of nurses have the training to do so
- some other professionals like dentists, chiropractors and physiotherapists may prescribe medications in certain circumstances
33
what is the procedure for recovery from surgery?
- health and care workers in the community have an increasingly important role in helping people recover from surgery
- this may include visits from the district nurse to monitor progress and provide specific treatments, including changing dressings
-Physiotherapists and occupational therapists may help with mobility and promote independence
- social workers may provide emotional support and help them access services
- domiciliary workers may provide care outside of the hospital
34
what is the procedure for recovery from radiotherapy?
- treatment is planned by skilled radiotherapists who work with a team that include radiographers and specially trained nurses
- patients may need support from their GP on completion of the treatment to ensure full healing and to make sure they don't experience peeling or blistering on the skin
35
what is the procedure for recovery from organ transplant?
- in recovery from certain transplants, a person may need the support of a counsellor
- highly skilled surgeons carry out transplants but many more professionals will be involved in the prep and recovery, mentally and physically
- examples include specialist nurses, physiotherapists, occupational therapists, counsellors and social workers
36
what is the procedure for support for lifestyle changes?
- counselling and the support of self help groups are cruicial in implementing lifestyle changes
- health care professionals such as GPs, practice nurses and district nurses cna assist individuals in allowing them to set up practices
37
what is rehabilitation?
the process of restoring a person to good health following surgery, an accident or other illness
38
what is psychotherapy?
a type of therapy used to treat emotional and mental health conditions, usually by a trained therapist
39
what is the purpose of rehabilitation programmes?
to enable a person to recover from an accident and illness and lives as much of an independent and fulfilling life as possible
40
who are the main health care providers with rehabilitation?
- physiotherapists
- occupational therapists
- counsellors
- psychotherapists
41
what are complementary therapies?
alternative treatments to Westernised medicine that may help alleviate certain symptoms
42
what are conventional medical treatments?
"westernized treatments" that are tried and tested, can include medical and drug treatments
43
why might people pair treatments when going through rehabilitation?
it can be more effective to have both complementary and conventional medical treatments
44
what are the responsibilities of people who work in a H&SC setting?
- following policies and procedures
- healing and supporting recovery for those who are ill
- enabling rehabilitation
- providing equipment and adaptions to support people to be more independent
- providing personal care
- supporting routines of service users e.g day to day activities, family life, education
- assessment and care and support planning, including service users and families
45
what is AGE UK ?
provides service and support to promote the health and wellbeing of older people
46
what is Mind and Young Mind?
a charity dedicated to improving the lives of and supporting people and young people with mental health difficulties
47
what is the royal national institute of blind people?
supports people affected by sight loss, both people who are partially sighted and who are completely blind
48
what is the alzheimer's society?
provides information and support for people living with dementia, their families and their carers. it also funds research and promotes awareness of this condition
49
what is the procedure of health care professionals when providing equipment?
- usually assessed by physiotherapists and or occupational therapists
- doctors may make referrals to physiotherapists or occupational therapists
- care assistants provide ongoing support in using the equipment effectively
50
why is it important that a person is aware of how to use the equipment?
it is not a one size fit all approach and to ensure that funding is not overused, they must properly understand and have what is right for them
51
what are some examples of things that may help to increase mobility?
- walking sticks
- walking frames, including tripods and tetrapods
- wheelchairs, manual or electric
- adapted shopping trolleys
- stairlifts
- adaptive cards or other motorised transport
52
what are some other examples of equipment that could be beneficial to a service user?
- special cutlery
- feeding cups
- plates with suction cups
- adapted plugs
- special dining chairs and arm chairs
-bathing aids
-raised toilet seats
53
what is important to remember when providing person care?
- preferences and daily routines must be acknowledged, but day-to-day changes must also be.
- privacy and dignity must be preserved
- domicillary care workers provide support for people
54
what are some examples of equipment for personal hygiene?
- walk in baths
-showers for wheelchairs
- non slip bath mats
- hand rails
-adapted taps
- bed pans and commodes
55
what are some examples of religious and cultural needs that health care professionals must respect?
- muslims and hindus prefer to bathe in running water
- muslims and hindus prefer to use a bidet
- sikhs and rastafarians do not normally cut their hair
56
why must health care professionals recognise the importance of meal time?
- they are also a social event and ideally an enjoyable occasion
- it is important to look after physical needs but also respect the service user
57
what are the 6 C's?
- care
- compassion
- competence
- communication
- courage
- commitment
58
what is care and how is it shown?
- having someone's best interests at heart and doing what you can to maintain and improve their wellbeing
- can be shown by listening to a person's wishes
- treating them with dignity
59
what is compassion and how is it shown?
- being able to feel for someone and understanding their situation
- shown by acknowledging the patients feelings and their situation
60
what is competence and how is it shown?
to understand and have the knowledge and skills to provide for the needs of someone
- shown by ensuring patient comfort
- communicate effectively with patient
61
what is communication and how is it shown?
- to listen carefully but also act and speak in a way that is understood
- shown by discussing treatments / care plans
- giving clear instructions
62
what is courage and how is it shown?
- not having the fear to try new things or to say something if you are concerned about anything
- shown by raising concerns and asking for help when needed
63
what is commitment and how is it shown?
- dedication to providing care and support to those vulnerable
- attending training
-providing long term care
64
what is empowerment?
A process in which patients understand their role, are given the knowledge and skills by their health-care provider to perform a task in an environment that recognizes community and cultural differences and encourages patient participation.
65
what are some ways that staff can empower service users?
- shared decision making
- enabling choice, including the legal right to chose
- personal care and support planning
- community based support
- supported self management
- personal health budgets and integrated personal budgets
66
what are personal health budgets?
- an amount of money from the NHS money that is allocated to help a person choose on how they want to support their health and wellbeing
67
who can get personal health budgets?
- adults and children receiving NHS continuing care
- those who need funding for wheelchairs
- people with a mental health condition
68
what is ASK 3 questions?
- encourages patients to ask 3 questions when faced with a choice about their treatment:
- what are my options?
- what are the pros and cons for each option?
- what support is avaliable to help me make a decision?
69
why is it important to give a serivce user a voice?
it will increase the person's dignity and independence, making them happier with care they receive
70
what is a multidisciplinary team?
a team of care works from a range of professional backgrounds that aim to meet the holistic needs of a person. it can also be consistent of carers and advocates
71
what is the holistic approach?
aiming to meet the physical, intellectual, emotional , spiritual, social or financial needs of the service user
72
what is an advocate?
- a person who speaks out of behalf of a patient or client. They must not take over but make sure the person is comfortable with the decisions made. They may be professionals, family members or volunteers
73
what prevents multidisciplinary teams from being effective?
lack of communication, relationships being undermined, misunderstandings, funding
74
why is MDT improtnat for service users?
helps on a community level, makes it easier and quicker to accessl looks after the holistic needs of a person, empowers the individual
75
how is MDT beneficial for professionals?
helps them build relationships with the patients, helps increase their knowledge
76
what does an ideal MDT look like?
weekly meetings, helping with service users, different agencies
77
what are the benefits of MDT working in a hospital enviroment?
- share specialisms and knowledge
- easier to access
- saves money and time
-effective communication
- less risk
- more responsibility
78
what are the ways of monitoring?
- line management
- external inspection
- whistle blowing
- service user feedback
- criminal investigation
79
what is line management?
a line manager is a person responsible for managing the work of an individual or team in an organization. They operate as a key part of the hierarchal system and act on behalf of a superior manager
80
who is most likely ot carry out an external inspection?
OFSTED or CQC (care quality commission)
81
what do the CQC do?
- regulate and inspect the places of care
- make sure hospitals, care homes etc are providing correct care
- provide information to the public in inspection reports
- help provide honest information to patients, family etc
82
what is the difference between laws and policies?
laws tell us what to do legally while policies tell us how we are going to make sure we are following the law
83
what is whistle blowing?
- it a reporting system that is used when staff need to quickly protect and being awareness to the quality of care being given
- the claims are not always dealt with immediately which can be dangerous
84
what is service user feedback?
give service users and their families, friends or other informal carers to comment on the strengths and weaknesses of the service that they received.
85
what are some examples of service user feedback?
- regular meetings for service users to report concerns and to share ideas for the improvement of provision
- committees that represent all service users, for example a parents and carers association at a pre school setting
- a suggestion box
-service users may request a private meeting with a manager or governor of a setting
- service users reporting good practice or areas of concern to the external agencies - for example OFSTED, CQC or CSSIW. If organisations responsible for inspecting settings receive complaints this may lead to a prompt and often unannounced inspection of the care setting
86
what is PALS?
The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They aim to make sure that a person’s thoughts, complaints and concerns are dealt with regarding the quality of their care. They offer different levels of investigation, including simple question response, all the way to full investigations on a matter
87
why might criminal investigation be necessary?
in extreme circumstances such as cases of physical, sexual, financial or emotional abuse cause the police to investigate
a serious case review must be made in an attempt to prevent this from happening in the future
88
what are the stages of risk assessment?
1.identify the hazards at the setting, or in carrying out an activity
2. identify those at risk including service users, staff, volunteers and other visitors
3. evaluate the level of risk - usually rated on a scale of 1 to 4, with 1 being the lowest level of risk
4. identify ways to limit the risk - this will include specific actions to minimise risk
5. review measures taken to minimise the risk
89
what is clinical waste?
any waste that contains an amount of bodily fluid
90
what is hazardous waste?
waste containing substances that can cause serious harm to people or equipment, including soiled dressings and items contaminated with bodily fluids, explosives, flammable materials and substances that poison or destroy human
91
what is the method of disposal for clinical waste e.g used bandages, plasters or other dressings
yellow bag: waste is burned in controlled settings
92
what is the method of disposal for needles and syringes
yellow “sharp” box which is sealed: waste is burned in controlled settings
93
what is the method of disposal for bodily fluids e.g urine, vomit or blood
flushed down a sluice bag: area must be cleaned and disinfected
94
what is the method of disposal for spoiled linen?
red laundry bag: laundered at the appropriate temperature
95
what is the method of disposal for recyclable equipment and instruments
blue bag: returned to the central sterilisation service (CSSD) for sterilising and reuse
96
RIDDOR : purpose
particularly serious health incidents must be reported.
these are called “notifiable deaths, injuries or diseases” are covered by the Reporting of Injuries, Diseases and Dangerous Occurrences
RIDDOR are responsible for recording nationally occurring health problems
97
how can care practitioners deal with conflict ?
- never resort to aggressive behaviour
- listen carefully
- stay calm
- try to see both sides of the argument or issue
