Unit 2, AOS 2: Stereotypes, prejudice & discrimination Flashcards
Person perception
Mental processes we use to make conclusions about other’s personal characteristics.
Cognitive dissonance
Feeling of discomfort knowing there is inconsistency between behaviour and attitude.
Cognitive/cognition
Mental processes of acquiring knowledge and understanding.
Social cognition
How we make sense of our social world
Halo effect
Cognitive bias of the impression we form about one physical quality which influences our beliefs/expectations about the person in other qualities.
Non-verbal communication
Communicating without words, including facial expressions, eye contact and other gestures.
Attribution
Explanation of behaviour
Personal attribution
Explanation due to characteristics of a person
Situational attribution
Explanation due to external factors
Fundamental attribution error
Overestimating influence of personal factors and underestimating influence of situational factors.
Actor-observer bias
Attribute own behaviour to external causes, yet attribute others’ behaviour to internal factors
Self-serving bias
Take credit for own successes but attribute failures to situational factors.
Individualist culture
Independence is valued and encouraged. Personal goals > group goals.
Collectivist culture
Teamwork is valued and encouraged. Group goals > personal goals.
Attitude
Evaluation about people, object, event or issue. Must be consistent, and can be positive, negative or neutral.