Unit 2 Flashcards

(31 cards)

1
Q

what is a manager?

A

a person who is responsible for a business’ activities and its workers

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2
Q

what do managers do?

A
  • set objectives
  • organise
  • develop people
  • motivate and communicate
  • measures and checks tasks
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3
Q

what roles does a manager have?

A
  • setting objectives for short, medium and long term success in functional areas and business as a whole
  • analyising data and performance
  • leading
  • making decisions
  • reviews of work
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4
Q

what is leadership style?

A

a leaders characteristic behaviour when directing, motivating, guiding and managing groups

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5
Q

what types of leadership styles are there?

A
  • autocratic
  • democratic
  • laissez-faire
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6
Q

what is a laissez faire leadership styel?

A

lets staff make decisions

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6
Q

what is an autocratic leadership style?

A

making decisions without consulting staff

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7
Q

what is a democratic leadership style?

A

involves staff in decision making

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8
Q

what is delegation?

A

the passing of responsibility for a particular task, project or decisions from a manager to a subordinate

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9
Q

what is autonomy?

A

allowing a great deal of freedom to make choices in the work place

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10
Q

what is a manager-centred leadership?

A

managers make all the decisions

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11
Q
A
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12
Q

what other styles of leadership for charismatic leaders are there?

A
  • paternalistic
  • bureaucratic
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13
Q

what are paternalistic leaders?

A

who consult staff and try make decisions in the best interest of all

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14
Q

what are bureaucratic leaders?

A

who do everything exactly by the rules

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15
Q

what does the Tennenbaum-Schmidt continuum depict?

A

Catagorises the range in behaviours from being manager-centred leadership to subordinate-centred leadership

16
Q

what are the 4 catagories in the Tennenbaum-Schmidt continuum?

A

1)Tell
2)Sell
3)Consult
4) Joins

17
Q

what can the Tennenbaum-Schmidt continuum show a relationship between?

A

the level of freedom (autonomy) in decision making and the level of authority retained by the manager
= as workers autonomy increases, managers authority decreases

18
Q

what does the Blake-Mouton grid show?

A

classifies management and leadership styles depending on their focus or priorities

19
Q

what is the ‘Produce or perish management’ (9,1) on the Blake-Mouton grid?

A

autocratic/ authoritarian leadership with emphasis on task. little concern for people but meets targets and deadlines

20
Q

what is the ‘team management’ (9.9) on the Blake-Mouton grid?

A

focus on both tasks and people, most effective with emphasis on empowerment, trust and team working

21
Q

what is the ‘country club management’ (1,9) on the Blake-Mouton grid?

A

focuses on people with little concern on task. without motivates or dedicated staff, performance may be weak

22
Q

what is the ‘impoverished management’ (1,1) on the Blake-Mouton grid?

A

ineffective leadership with little concern for task and people

23
Q

what is the ‘middle of the road management’ (5,5) on the Blake-Mouton grid?

A

compromised leadership with some focus on both but could lead to average performance

24
where would a laissez faire or subordinate centred leadership style be effective?
an environment where employees are highly skill
25
where would an autocratic or manager centred approach suit best?
where quick decisions need to be made and situations handled
26
what is opportunity cost?
the cost of the next best alternative foregone
27
what is scientific decision making?
decision making that is based on data and uses logical and rational approach
28
what is intuition?
making decisions based on gut feeling rather than on data and rational analysis
29
what are the key decision making factors?
- risk - reward - uncertainty - opportunity cost
30