Unit 2 Flashcards
what is a manager?
a person who is responsible for a business’ activities and its workers
what do managers do?
- set objectives
- organise
- develop people
- motivate and communicate
- measures and checks tasks
what roles does a manager have?
- setting objectives for short, medium and long term success in functional areas and business as a whole
- analyising data and performance
- leading
- making decisions
- reviews of work
what is leadership style?
a leaders characteristic behaviour when directing, motivating, guiding and managing groups
what types of leadership styles are there?
- autocratic
- democratic
- laissez-faire
what is a laissez faire leadership styel?
lets staff make decisions
what is an autocratic leadership style?
making decisions without consulting staff
what is a democratic leadership style?
involves staff in decision making
what is delegation?
the passing of responsibility for a particular task, project or decisions from a manager to a subordinate
what is autonomy?
allowing a great deal of freedom to make choices in the work place
what is a manager-centred leadership?
managers make all the decisions
what other styles of leadership for charismatic leaders are there?
- paternalistic
- bureaucratic
what are paternalistic leaders?
who consult staff and try make decisions in the best interest of all
what are bureaucratic leaders?
who do everything exactly by the rules
what does the Tennenbaum-Schmidt continuum depict?
Catagorises the range in behaviours from being manager-centred leadership to subordinate-centred leadership
what are the 4 catagories in the Tennenbaum-Schmidt continuum?
1)Tell
2)Sell
3)Consult
4) Joins
what can the Tennenbaum-Schmidt continuum show a relationship between?
the level of freedom (autonomy) in decision making and the level of authority retained by the manager
= as workers autonomy increases, managers authority decreases
what does the Blake-Mouton grid show?
classifies management and leadership styles depending on their focus or priorities
what is the ‘Produce or perish management’ (9,1) on the Blake-Mouton grid?
autocratic/ authoritarian leadership with emphasis on task. little concern for people but meets targets and deadlines
what is the ‘team management’ (9.9) on the Blake-Mouton grid?
focus on both tasks and people, most effective with emphasis on empowerment, trust and team working
what is the ‘country club management’ (1,9) on the Blake-Mouton grid?
focuses on people with little concern on task. without motivates or dedicated staff, performance may be weak
what is the ‘impoverished management’ (1,1) on the Blake-Mouton grid?
ineffective leadership with little concern for task and people
what is the ‘middle of the road management’ (5,5) on the Blake-Mouton grid?
compromised leadership with some focus on both but could lead to average performance
where would a laissez faire or subordinate centred leadership style be effective?
an environment where employees are highly skill
where would an autocratic or manager centred approach suit best?
where quick decisions need to be made and situations handled
what is opportunity cost?
the cost of the next best alternative foregone
what is scientific decision making?
decision making that is based on data and uses logical and rational approach
what is intuition?
making decisions based on gut feeling rather than on data and rational analysis
what are the key decision making factors?
- risk
- reward
- uncertainty
- opportunity cost
