Unit 17: Other Health Plans Flashcards

1
Q

What are health maintenance organizations (HMOs)?

A

•managed care entities
•provide both the health care service & the health care financing
•made up of an array of physicians, hospitals, & other medical providers who offer a full range of health care services
•individuals pay for services directly to the HMO & it agrees to provide needed medical care
•finance entities & assume that the cost of medical care will not exceed the subscription fees
•considered prepaid plans
•in addition to a co-pay paid by the subscriber, the HMO pays a capitation fee to a health care provider
—>the capitation fee is a fixed monthly fee paid to the healthcare provider based on the number of HMO members, NOT per HMO subscriber visit or service

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2
Q

What is a co-pay?

A

A relatively small, flat dollar amount that subscribers must pay for each doctor visit

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3
Q

What is the gatekeeper concept (primary care physician)?

A

•another way HMOs control overutilization of their services by subscribers
•when subscribers join an HMO, they must choose a doctor with a general medical practice as their primary care physician (PCP) & they must always see them first (except in emergencies) when seeking medical care from the HMO
•subscribers cannot see specialists without a referral from a primary care physician

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4
Q

Limited choice of provider

A

•HMO subscribers must choose a provider/physician under contract with the HMO
•if a new subscriber’s physician is not under contract with the HMO, they must choose a doctor from the HMO
•in some cases, the individual’s current doctor may be able to join the HMO

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5
Q

Limited service area

A

•HMOs operate within a specific geographic area or “designated service area” such as a certain county or within the surrounding area
•individuals must live within the designated service area to subscribe to the HMO

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6
Q

What are the features of HMOs?

A

•managed care
•prepaid services
•co-pays
•gatekeeper (primary care physician)
•limited choice of providers
•limited service area

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7
Q

Preventive care

A

•HMOs seek to reduce the need for medical treatment by detecting conditions early before they require more extensive treatments
•routine physicals, well-child care, immunizations, & diagnostic screening are all included in the HMO subscription fee

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8
Q

Emergency care

A

•HMOs must provide emergency care, including ambulance service, available 24 hours a day & 365 days a year, within its designated service area
•HMOs must reimburse subscribers for emergency care obtained outside of the HMO’s designated service are from non-HMO providers

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9
Q

What is included in hospital services?

A

•inpatient hospital & physician care must be provided for a period per calendar year for treatment of illness or injury

Include:
•room & board
•maternity care
•general nursing care
•use of operating room & facilities
•use of ICU
•x-rays, laboratory, & other diagnostic tests
•drugs, medications, & anesthesia
•physical, radiation, & inhalation therapy

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10
Q

Other services

A

•HMOs must also provide for other basic office-based care provided by physicians & other medical professionals such as diagnostic services, treatment services, short-term physical therapy & rehabilitation services, laboratory & x-ray services, & outpatient surgery

•may include certain supplemental health care services or provide them for an additional fee, such as:
-prescription drugs
-vision care
-dental care
-home health care
-nursing services
-long-term care
-substance abuse treatment

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11
Q

What are preferred provider organizations (PPOs)?

A

•managed care entity
•fee for service
•pre-negotiated rates
•insured pays less in network of PPO providers
•a risk-bearing entity separate from the providers of health care services
•the relationship between the PPO & it’s providers is contractual

•contract with a network of hospitals, physicians, laboratories, & other medical practitioners to provide medical services for a few that is somewhat lower than the usual rate for that area
•individuals sign up to receive their medical care through the PPO in order to take advantage of the lower fees
•providers agree to accept a lower fee in order to have access to the PPO’s subscribers
•operate on a fee-for-service basis
•subscribers pay an insurance premium when they enroll in the PPO
—>premium is generally less than an HMO fee
—>BUT, they have deductibles, coinsurance, & co-pays
•out of pocket costs depend on the amount of care provided

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12
Q

Closed-panel/closed network

A

•typically HMOs are these
•subscribers must seek care only from providers/physicians that belong to the HMO (except in out-of-network emergencies)

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13
Q

Open panel/open network

A

•PPOs are these
•entities & subscribers are not strictly limited to the plan’s providers
—>HOWEVER, reimbursement % on care received from out-of-network providers is usually considerably lower

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14
Q

What organizations can a PPO be organized by?

A

•insurance companies
•blue cross/blue shield
•a hospital or a group of hospitals
•a group of physicians
•an HMO
•a large employer or group of employers
•a trade union

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15
Q

What are point-of-service (POS) plans?

A

•HMO allows subscribers to use providers outside of the HMO
•no gate keeper for out of network services
•subscribers pay more of the cost
•called open-ended HMO

•type of HMO
•allows subscribers to obtain care from providers who do not belong to the HMO as well as those who do
•subscribers can choose their point of service
•if subscribers choose to access care within the HMO, they choose a primary care physician who acts as gatekeeper to the HMO’s network as providers
—> sometimes referred to as “gatekeeper PPOs”
•in-network care is covered by the subscriber’s prepaid fee
—>no billing is done & no claim forms need to be completed

If subscribers choose to access care outside of the HMO, the plan operates like a PPO or traditional insurance plan:
•no primary care physician
•providers bill the individual a fee for services renders & the individual must submit a claim done to the HMO for reimbursement
•subscribers are only reimbursed for a % such as 60% or 80% of their expenses like a coinsurance requirement

•sometimes called “open-ended HMOs” because subscribers are not limited to selected only providers which belong to the HMO

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16
Q

What are indemnity (traditional insurance plans)?

A

Characterized by:
•provision of care on a fee-for-service basis
•billing & submission of claim forms
•deductibles & coinsurance requirements
•complete freedom on choice of provider
•ability to access specialists without a referral

-some traditional insurance plans employ certain cost containment methods such as pre authorization, second surgical opinion, or utilization management-some do not

17
Q

What is health care cost containment (managed care)?

A

•measures implemented by insurers to make the delivery of health care more efficient & cost-effective
•preventive care
•reducing hospital care costs

18
Q

What is preventive care?

A

•insurers began providing coverage for regular physical exams, health screenings, smoking cessation programs, & wellness programs to provide access to experts in nutrition & exercise

19
Q

What are some measures implemented to reduce hospital care costs?

A

•outpatient benefits-insurers began encouraging use of hospital’s outpatient facilities by providing relatively higher levels of reimbursement for treatment received on an outpatient rather than an in-patient basis
-insurers began approving payment for treatment received in ambulatory care centers other than hospital outpatient departments such as surgicenters & urgent care centers

•second surgical opinion-allows or requires consultation with a doctor other than their attending physician to see if an alternative method of treatment would be desirable

•preauthorization-if treatment requiring hospitalization is recommended, precertification is required prior to obtaining the treatment

•limits on lengths of stay-in consultation with medical experts, insurers determined the appropriate number of days for various types of treatment
-they limited payment to a certain number of days for a given procedure, assuming no complications

20
Q

What is the most costly type of medical care?

A

Inpatient hospitalization

21
Q

What are some alternatives to hospital care?

A

•skilled nursing facilities-provide round-the-clock care for patients who need inpatient supervision by an RN but who do not require the acute level of care provided by a hospital

•intermediate nursing facilities-provide intermittent nursing care for patients who do not need 24-hour supervision

•rehabilitative facilities-provide a limited amount of medical care along with the personal care necessary for patients to recover from major surgeries or serious injuries or illnesses

•home health care-provided by agencies that employ a staff of nurses that make visits to a patient’s home on a regular basis
-used when patients need some sort of ongoing medical care but do not need supervision

22
Q

What is utilization management?

A

•places oversight on the provision of medical care to make sure it is appropriate & effective
—> can occur at any pints in the process:

•prospective review-occurs before an expensive test or treatment recommended by a physician is actually provided, requires a second opinion, or both
-information on the case is reviewed to determine necessity & cost-effectiveness
-this review process is referred to as “precertification” or “preauthorization”

•concurrent review-takes place while treatment is being provided
-insured’s hospital stay is monitored to assure that everything is proceeding according to schedule & that the insured will be released from the hospital as planned

•retrospective review-done after treatment is complete; outcome is evaluated to see if treatment was effective & if anything could be changed to produce a better or most cost-effective outcome in the future